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Embassy Suites by Hilton Dallas DFW Airport North

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Embassy Suites by Hilton Dallas DFW Airport North
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1,031 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Dallas DFW Airport North
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Showing 1,017: English reviews
Los Angeles, California
Reviewed 2 weeks ago

This is a simple review...the hotel is undergoing a major renovation...stay away. The entire lobby and atrium are closed off. The "front" desk is located at a side entry...and the staff wears hard hats (decorative). The hotel is noisy, dusty, and a mess. I am sure it will be fine when it is all done...but there are too many other...

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Thank UsingCommonSense
Ardmore, Oklahoma
Reviewed 2 weeks ago

Hotel was undergoing a remodel when we arrived, but it did not adversely affect our stay. Room was clean, breakfast was excellent, and the complimentary drinks and snacks around dinner time made the price well worth it.

Review collected in partnership with Embassy Suites Hotels
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Thank 201chaseh
Manager_OutdoorWorld, Manager at Embassy Suites by Hilton Dallas DFW Airport North, responded to this review

Thank you for your review of your recent stay with us at the Embassy Suites DFW Airport North in Grapevine TX. We are very glad to hear that you enjoyed your stay with us and that the service you received was well worth it. We hope to see you again in the near future and thank you for your business...

Baltimore, Maryland
Reviewed 3 weeks ago

I stayed at the Embassy Suites for a 4-day business meeting, and despite the fact that the main floor was under some pretty extensive renovation, my experience was terrific. There's not much you can do when a major renovation is underway, aside from just dealing with it, but the Staff went out of their way to make the stay enjoyable....

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Thank Zehndi
Manager_OutdoorWorld, Manager at Embassy Suites by Hilton Dallas DFW Airport North, responded to this review

Thank you for your review of your recent stay with us at the Embassy Suites DFW Airport North in Grapevine, TX. We appreciated all our feedback about our hotel and are very happy that you enjoyed your stay with us. We work really hard to make sure all guests are enjoying themselves. We will see you for your next meeting...

Cleburne, Texas
Reviewed 3 weeks ago

We visit this location several times a year!! Our kids love to go for the indoor pool during the cold months!! The evening reception and breakfast are awesome!! All of the staff are very accommodating!!

Review collected in partnership with Embassy Suites Hotels
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Thank Ginger T
Manager_OutdoorWorld, Manager at Embassy Suites by Hilton Dallas DFW Airport North, responded to this review

Thank you for your continued business to our hotel Embassy Suites DFW Airport North in Grapevine Texas. We are happy to hear that stay after stay we are able to meet all of your expectations while under our roof. This is what we strive to create for every guest. We will be seeing you again very soon!

Houston, Texas
Reviewed 3 weeks ago

This hotel is undergoing a massive multi-million dollar renovation and the lobby and most of the amenities are closed. A fact they failed to mention in their advertising. My advice: inquire directly to the hotel before booking.

Review collected in partnership with Embassy Suites Hotels
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Thank JBTX713
Irina B, Manager at Embassy Suites by Hilton Dallas DFW Airport North, responded to this review

Dear Guest, We thank you very much for your business and for considering us for your travels while we are under the renovation. We appreciate your feedback and we are sorry you were not satisfied with our accommodations. Our hotel has a part of the lobby enclosed but we are still offering our complimentary breakfast and evening reception to all...

Reviewed 3 weeks ago

Pretty good visit, although there is major reconstruction going on. Digital key did not work, everything else was pretty standard for an embassy suites. i look forward to the future of the digital key concept, but it isn't there yet. I enjoyed the hamburger in the sports bar.

Review collected in partnership with Embassy Suites Hotels
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Thank jamesrA2341AS
Manager_OutdoorWorld, Manager at Embassy Suites by Hilton Dallas DFW Airport North, responded to this review

We appreciate your review of our hotel Embassy Suites DFW Airport North and are very pleased that you enjoyed your stay with us! We hope you will be returning to us very soon for another great stay and to get yourself another hamburger from our in house restaurant! Thank you again for your business and your feedback!

Atlanta, Georgia
Reviewed 3 weeks ago

The construction at the hotel is very distracting, if you are working a night schedule or require to work from the hotel during the day the construction in the Atrium is overwhelming. The breakfast area is to small to accommodate a full hotel. This hotel is attempting to update but guest need to know the extent of the repairs.

Review collected in partnership with Embassy Suites Hotels
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Thank Michael M
Irina B, Manager at Embassy Suites by Hilton Dallas DFW Airport North, responded to this review

Dear Guest, Thank you for your feedback. We are very happy to have had the opportunity to be your home away from home. Despite our ongoing renovation, we are here for our guest and we thank all our guests from the bottom of our hearts for remaining loyal and supporting our business while we are working on improving our hotel....

Virginia
Reviewed 4 weeks ago

We needed a hotel with a 24/7 airport shuttle. This fit the bill, it was close to the airport and the evening reception was a really nice added bonus. We left before breakfast. The lobby is undergoing construction/renovation, but this didn't negatively impact our stay. Our room was clean and the bed was comfortable. Internet was free (I think due...

Review collected in partnership with Embassy Suites Hotels
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Thank J B
Manager_OutdoorWorld, Manager at Embassy Suites by Hilton Dallas DFW Airport North, responded to this review

Thank you for your recent review of our hotel Embassy Suites DFW Airport North! We are very pleased that you enjoyed your visit to our property and that your stay was excellent! We are glad that we were able to accommodate you with our airport shuttle. We hope to see you again really soon!

Murfreesboro, Tennessee
Reviewed 4 weeks ago via mobile

1. When you arrive there are no automatic doors to greet you. 2. Housekeeping is below average. I found hair in the sink and in the tub. Found skid mark on the toilet seat and toothpaste splatters on the faucet. 3. The towels are dingy, hard and scratchy. 4. The shuttle driver isn't friendly. 5. During renovations, it is very...

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Thank Vetskidog
Irina B, Manager at Embassy Suites by Hilton Dallas DFW Airport North, responded to this review

Dear guest, We appreciate your feedback as this helps us identify the areas that we need to improve. We strive to offer great accommodations and exceptional customer service to all our guest. Due to the renovation and because we appreciate your patience and loyalty we are looking for creative ways to add value to your stay. Besides our complementary hot...

Washington Township, New Jersey
Reviewed 4 weeks ago

A bit disappointed because I wasn't aware of the construction upgrades before my arrival. Didn't affect my stay too much just would have been nice to know before hand. Embassy still delivered a nice stay. Very disappointed with the restaurant food.

Review collected in partnership with Embassy Suites Hotels
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Thank F782RXdavids
Manager_OutdoorWorld, Manager at Embassy Suites by Hilton Dallas DFW Airport North, responded to this review

Thank you for sharing your recent experience with us. We would first like to apologize for the inconveniences you experienced while under our roof. We work very hard to make sure we are meeting the expectations of our guests in every aspect of the hotel, we thank you for helping us gage our areas of improvement. We are happy to...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Embassy Suites by Hilton - DFW Airport North is located in the heart of the Dallas Fort Worth metropolitan area just 1.5 miles north of the Dallas Fort Worth International Airport. Guests will be treated to sophisticated service in any of our 329 two room suites. With 20,000 square feet of meeting space, groups will experience the AAA 4-diamond hallmark service for which we are known. Nearby historic Grapevine features six wine tasting rooms and antique shopping on Main Street. Connected to the hotel is the world renowned Bass Pro Shop. It's a wonderful and convenient side trip for the outdoor sports enthusiast. Grapevine Mills Mall offers over 200 specialty stores, restaurants and entertainment venues. Tucked between the cities of Dallas and Fort Worth, Grapevine is central to museums, sporting events and landmark venues for leisure guests and large groups. Embassy Suites Outdoor World is a member of Hilton Honors program. ... more   less 

Additional Information about Embassy Suites by Hilton Dallas DFW Airport North

Address: 2401 Bass Pro Dr, Grapevine, TX 76051-2043
Region: United States > Texas > Grapevine
Price Range: $192 - $409 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Dallas DFW Airport North 3.5*
Number of rooms: 329
Reservation Options:
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Also Known As:
Embassy Suites Grapevine
Grapevine Embassy Suites
Embassy Suites By Hilton Dallas DFW Airport North Grapevine, Texas
Hotel Style:
#3 Romantic Hotel in Grapevine
#6 Business Hotel in Grapevine
#8 Family Hotel in Grapevine
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Dallas DFW Airport North staff and other travellers.
15 questions
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The Woodlands, Texas, United States
over a year ago
over a year ago
Oklahoma City, Oklahoma
1 month ago

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Questions? Get answers from Embassy Suites by Hilton Dallas DFW Airport North staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you insist on staying during renovation...get a high floor room!”
 of 5 bubbles UsingCommonSense, 10 Mar 2017 | Read review
“I was in a suite near the elevator and couldn't hear much from the outside. Rooms are nice, the usual fare.”
 of 5 bubbles Zehndi, 1 Mar 2017 | Read review
“We were on the 11th floor!”
 of 5 bubbles tomsZ7773IQ, 29 Jan 2017 | Read review
“Premium floor”
 of 5 bubbles sgj663, 6 Dec 2016 | Read review
“All rooms seem to be about the same.”
 of 5 bubbles aliciag280, 1 Nov 2016 | Read review
5 of 5