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Country Inn & Suites By Carlson

342 reviews
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Traveller (30)
Room & Suite (14)
Dining (2)
Overview
  • Excellent18%
  • Very good21%
  • Average27%
  • Poor18%
  • Terrible16%
Travellers talk about
“room key”(6 reviews)
“an older hotel”(5 reviews)
“each morning”(5 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Free Airport Transportation
Family Rooms
2.5 Star Hotel
All hotel details
Offers from Country Inn & Suites By Carlson
Special Offer: Stay 2 Nights & Save 15%
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Reviews (342)Write a Review
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All reviewsroom keyan older hoteleach morningnew carpetrooms were cleanstaff was friendlypleasant stayhurricane harbordfwshuttlestadiumconventiontexasfreeway
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51 - 55 of 338 reviews
Reviewed 29 March 2017

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Review collected in partnership with Country Inns & Suites By Carlson
Thank H8553TUjacobm
Response from Constance D, Front Office Manager at Country Inn & Suites By CarlsonResponded 30 March 2017

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Reviewed 16 March 2017

This property is under renovation and shouldn't have guests staying here. I booked 4 nights straight thru Country Inn and Suites website and wasn't advised of any renovations. When I arrived late around 10pm the hotel was totally dark and had construction trailers all around...More

Thank leslieh932
Response from CarlsonRezidor, Customer Care at Country Inn & Suites By CarlsonResponded 18 March 2017

Thank you for taking the time to write a review. We regret to hear that you were not given an advice about the renovation, prior to your stay. Also, we apologize that you were not satisfied with the condition of the hotel at that time....More

Reviewed 4 March 2017

Review collected in partnership with Country Inns & Suites By Carlson
Thank briansZ9091AY
Response from Constance D, Front Office Manager at Country Inn & Suites By CarlsonResponded 8 March 2017

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A TripAdvisor Member
1
Reviewed 19 February 2017 via mobile

Absolute dive! No hot water....in room phone doesn't work so you can't call the desk. Front desk employee at check out was extremely rude! We we to the desk and complained during our stay. She told me we couldn't have because she didn't remember us....More

Thank A TripAdvisor Member
Response from Constance D, Front Office Manager at Country Inn & Suites By CarlsonResponded 25 February 2017

We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receiving our best service. We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations...More

Reviewed 16 February 2017

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Review collected in partnership with Country Inns & Suites By Carlson
Thank michaelsD7361AO
Response from Constance D, Front Office Manager at Country Inn & Suites By CarlsonResponded 18 February 2017

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Traveller (30)
Room & Suite (14)
Dining (2)
Hotel & Grounds (25)
Bathroom (7)
Family and Play Areas (1)
About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Laundry Service
Multilingual Staff
Self-Serve Laundry
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
USD 79 - USD 153 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 79 - USD 153 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Questions & Answers
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GCHEW
14 January 2015|
AnswerShow all 3 answers
Response from Rosemary O | Property representative |
We are 8.3 miles from the Dallas Fort Worth Airport. We offer a complimentary shuttle between the hours of six am to eleven pm. Pick up from the airport is on request. Drop off from the hotel is every hour on the hour with... More
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