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Holiday Inn Express Granbury

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Holiday Inn Express Granbury
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52 Reviews from our TripAdvisor Community

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Showing 52: English reviews
Reviewed 2 weeks ago via mobile

I have stayed here several times. It's more than enough. Nothing fancy but everything you need, friendly, clean and comfortable. Breakfast is good, pancakes, fruit, fresh coffee and juice. Kind of like a home away from home.

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Helpful?
Thank Dwayne G
Midland, Texas
Reviewed 19 October 2016 via mobile

Reserved a Queen Suite and got Queen Regular which was very small for a 4 person family. Also, past time for an update; walls are dingy and carpets look dirty. Best stay at HIE Glen Rose. My navigation in my 2016 Escalade didn't know where it was.

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Helpful?
Thank TravelingMax77
IHGService, Guest Relations Manager at Holiday Inn Express Granbury, responded to this review

Dear TravelingMax77, Thank you for your stay and for taking the time to leave a review of our property. We strive to provide the best possible experience and it is great to read from our guests on how we are doing. It is regrettable you did not enjoy your stay at our property and we apologize for the conditions you...

Saint Louis, Missouri
Reviewed 21 August 2016 via mobile

We are not frequent Holiday Inn guests. The brand we usually use does not have a property in Granbury. We had a positive experience! The staff is friendly. The hotels is well maintained and clean. The attendant at the breakfast area was very welcoming. The only negative is that the room door did not close to locked on its own....

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Helpful?
Thank James M
Charlotte K, General Manager at Holiday Inn Express Granbury, responded to this review

A very good experience is what we like to hear from our guests when they describe their stay with us. I am excited that you had a positive experience with the Holiday Inn Express brand. I will pass on your comments to the staff especially the breakfast hostess to let her know she is doing a fabulous job. I want...

Pasadena, Texas
Reviewed 27 July 2016 via mobile

Our RV broke down on a road trip. A couple of other hotels didn't even bother to answer the phone when we called. The lady at the desk when I called here was ultra helpful and took care of us. We had a great stay and Granbury was a nice little surprise for us, truly a hidden gem of a...

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Helpful?
Thank wolfcorn
Charlotte K, General Manager at Holiday Inn Express Granbury, responded to this review

I want to apologize that our RV broke down but I am glad you found us and decided to stay with us. I have passed on your compliments to the front desk staff so they are aware of the good job they are doing. I am glad you enjoyed your stay and we look forward to your next visit. I...

Houston, Texas
Reviewed 26 July 2016

I don't know about other parts of the hotel but in room 215 I had the fastest wi-fi I've ever used in any hotel. I was able to make a video call to the family back home and even streamed Netflix in HD as a test without a single pause or skip. After being outside in 100+ heat all day...

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Helpful?
Thank swfcpilot
Charlotte K, General Manager at Holiday Inn Express Granbury, responded to this review

I am so glad you chose to stay with us while attending the races recently. Thank you so much for sharing your experience with us and our future guests. We love to hear when our guest have an enjoyable time with us. I'm happy to see that the hot tub was relaxing on those sore muscles and the pool hit...

Boyd, Texas
Reviewed 7 July 2016

Upon on arrival, the blonde lady at the front desk, no Welcome to Holiday Inn , just the name on the reservation, here is you key and access code for Wi-Fi and breakfast is from 6 to 10, no information on the hotel and services available. The hotel and rooms were very clean and nice. Front Desk personnel need some...

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Helpful?
Thank B52Gunner
Charlotte K, General Manager at Holiday Inn Express Granbury, responded to this review

Thank you for taking time to share with us about your recent stay. We strive to give each guest a wonderful stay each and every time. It looks like we failed in our service to you. I want to apologize that you were not given the exceptional service you deserved. I have spoken with the Front Desk Agent that was...

Denison, Texas
Reviewed 28 June 2016

This hotel is nicely decorated and clean, and the rooms nicely appointed. The beds however were a bit firm. I think our main issue was the lack of hot water. I took a shower on full hot in the morning and it was just warm, my sister took a shower shortly after me and it was a cold one. I...

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Helpful?
Thank NEWLKAT
Charlotte K, General Manager at Holiday Inn Express Granbury, responded to this review

We love to hear that you think our hotel is a nice place for a night. I'm sorry to see that you had trouble with lack of hot water during your stay. Our maintenance guy was notified and found that one of the hot water tanks went out. We have replaced the part that made it not function properly so...

Reviewed 31 May 2016 via mobile

Stayed over the memorial day weekend so the hotel was full and needed to stay in their king deluxe room. The hotel staff handled reservation and introduced hotel room keys well. Room was very nice. The room did not have an extra blanket in the closet so we used an extra mattress pad. The room had a refrigerator and microwave...

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Thank Gerald N
Kim S, Guest Relations Manager at Holiday Inn Express Granbury, responded to this review

I'd like to thank you for your nice review and we appreciate you choosing to stay with us during the Memorial Day weekend. I have passed on your compliments to the hotel staff member who handled your check in process so they know they did a great job. I do apologize that you were missing the extra blanket in your...

San Antonio, TX
Reviewed 4 May 2016

Most of the hotels in Granbury were fully booked when our group of 13 decided to spend our annual get-together weekend in Granbury. After several less than satisfying phone calls we weren't quite sure what to expect. The person answering the phone several times from different callers were less than what you normally experience from a hotel. However, once we...

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Helpful?
Thank GrandySandi
Kim S, Loyalty Champion at Holiday Inn Express Granbury, responded to this review

Thank you very much for taking the time to do a review for your stay. We are very pleased you enjoyed it and look forwards to seeing you next time for your annual gathering. We will speak to our front desk staff and address this issue with the answering services you received. Have a great day. Thanks

Hurst, Texas
Reviewed 25 April 2016

This was an 'ok' place to stay. I was not overly impressed. When I arrived, there was a car parked in front of the door....thought it was a guest checking in. Turned out that it wasn't - an employee was parking there and continued to park there that afternoon and the next day. My room was clean, but it had...

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Helpful?
Thank RAF2775
Kim S, Loyalty Champion at Holiday Inn Express Granbury, responded to this review

Thank you for taking the time to give us your feed back. We will be looking into these issues you had experienced and address them with our hotel staff. We apologize for these issues. We hope to see you again next time you are in Granbury Tx. Thank you for staying at the Holiday Inn in Granbury TX

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express & Suites Granbury is located 5 minutes from the downtown Granbury Square. Our spacious rooms offer a great place to work or relax. We offer complimentary breakfast seven days a week with our "Express Start Breakfast." An indoor heated pool, so you can swim till you're puckered. Need to keep your cardio up? We offer a fitness center with treadmill and elliptical bike. With high speed internet access thru out the building you can stay connected while getting away. Each of our rooms comes with refrigerator and microwave. ... more   less 

Additional Information about Holiday Inn Express Granbury

Address: 1515 N. Plaza Drive, Granbury, TX 76048 (Formerly Baymont Inn & Suites)
Region: United States > Texas > Granbury
Price Range: $105 - $152 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Granbury 2.5*
Number of rooms: 64
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Granbury staff and other travellers.
1 question
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Huntsville, Texas
11 months ago

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Questions? Get answers from Holiday Inn Express Granbury staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Wi-Fi was FAST in room 215”
 of 5 bubbles swfcpilot, 25 Jul 2016 | Read review
“4th floor front was good, but did not hear any complaints from friends on all the other floors.”
 of 5 bubbles GrandySandi, 3 May 2016 | Read review
“high floor”
 of 5 bubbles scooterchuck, 22 Sep 2015 | Read review
“Stay away from rooms on west side only because of motorsports location.”
 of 5 bubbles Doxiedad5619, 2 Aug 2015 | Read review
“Always book the room with breakfast included. You cannot get a better breakfast elsewhere.”
 of 5 bubbles GloriaByington, 18 Jul 2015 | Read review
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