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Holiday Inn Express Hotel & Suites Graham

62 reviews
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Traveller (17)
Room & Suite (18)
Dining (4)
Overview
  • Excellent29%
  • Very good34%
  • Average9%
  • Poor16%
  • Terrible12%
Travellers talk about
“front desk”(9 reviews)
“clean hotel”(3 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Suites
Fitness centre
2.5 Star Hotel
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Reviews (62)Write a Review
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All reviewsfront deskclean hotelonly stayed one nightnice staythird floorthe staff was friendly and helpfulice machineyogurtmaintenancehiefunerallampmattressfurniture
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11 - 15 of 62 reviews
Reviewed 28 March 2017

Our stay was for my father-in-laws funeral. We only stayed one night, but it was a good stay. The staff was friendly and helpful. We did have to change rooms, because the TV did not work. The hotel was clean and had no bad smell,...More

Thank nruizhearne
Reviewed 28 March 2017

Our whole family was in Graham for a wedding. I had booked my rooms 2 months in advance. I had a gut feeling that I should call and confirm and sure enough I had no rooms for the first nights stay. One family did not...More

Thank Patty C
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites GrahamResponded 12 April 2017

Hi Patty C, Thanks for sharing feedback about your recent stay. Although it's great to see your high ratings for sleep quality and room upkeep, it's disconcerting to learn that we missed to provide you with a more stellar experience as you encountered issues concerning...More

Reviewed 16 February 2017 via mobile

Options in Graham are pretty limited. This is the nicest chain hotel in Graham. This property could be so much better. Management really needs to take better care in both maintenance and cleaning. The front of the hotel was littered with cigarette butts. The walls...More

Thank UTandBaylor
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites GrahamResponded 4 March 2017

Dear UTandBaylor, Thank you for posting a candid feedback from your recent stay with us. I was concerned to see that you were not impressed with the overall cleanliness and condition of our property particularly with the front area, walls, carpet, and toilet among the...More

Reviewed 21 January 2017 via mobile

The lobby is very nice and I was in a room on the first floor and it was still fairly quiet. It is time to update paint. My room had scuff marks and other marks on several walls. One nice thing is that it seemed...More

Thank brettlevy
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites GrahamResponded 7 February 2017

Hi brettlevy, Thank you for your recent stay and for taking the time to write a review. While it is regrettable that some aspects of our room accommodations fell below your expectations, your kind comments are highly appreciated. I certainly would have preferred your time...More

Reviewed 12 October 2016 via mobile

I had a very nice stay here. The staff is very friendly and extremely helpful. I would rate the service as excellent. The room was functional, but definitely appeared worn. Some of the furniture was so marked and worn I thought it was from a...More

Thank Scott8147
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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Things to do
Pool
Fitness Centre with Gym / Workout Room
Details
Price range
USD 84 - USD 125 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 84 - USD 125 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (17)
Room & Suite (18)
Dining (4)
Pool & Beach (3)
Hotel & Grounds (16)
Bathroom (2)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"the rooms are numbered oddly. star low and go down the hall and then back. room 200 and 233 are across from..."
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"Rooms on the top floor near the end of corridor are very quiet."
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"I stayed in a Suit and Regular room they both were GREAT. Suit was a little bigger with a couch. and a sink..."
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"Stay at another hotel."
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