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The San Luis Resort

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Traveller (887)
Room & Suite (384)
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Overview
  • Excellent59%
  • Very good17%
  • Average11%
  • Poor7%
  • Terrible6%
Travellers talk about
“club level”(32 reviews)
“john paul”(26 reviews)
“swim up bar”(193 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star Hotel
All hotel details
Additional information
Offers from The San Luis Resort
Special Offer: Getaway to Galveston!
Hotel deals
Offers from The San Luis Resort
Special Offer: Getaway to Galveston!
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Rooms
10 Jun.11 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,715)
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Traveller rating
1,572
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1,572
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188
177
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All reviewsclub leveljohn paulswim up barpool areagreat resortpool staffvalet parkingthe entire stafffire pitgreat poolrainforest cafespring breakconvention centergulf of mexicoocean viewmoody gardenssteakhouse
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441 - 445 of 2,704 reviews
Reviewed 16 October 2017

The hotel is comfortable and well above average without being snooty or pertinacious. The staff was always friendly and professional. I was there for work but loved the experience so much that I am returning for fun and leisure. Ahhh, I can't wait. See you...More

Review collected in partnership with this hotel
Thank tammymW3613JP
Response from PCarte, Guest Relations Manager at The San Luis ResortResponded 20 October 2017

We are delighted to learn that we provided you with a great hospitality experience that exceeded your expectations. Our goal and mission is to continue to provide comfort and a friendly professional environment. Its great that you shared in that experience during your stay. We...More

Reviewed 16 October 2017

For a place that markets itself as a spa and resort, I was pretty disappointed. The room was dingy, not a lot of TV channels, and the sheets were cheap. Would have been nice if prices were listed for the spa, too. Also, I was...More

Review collected in partnership with this hotel
Thank lisawO6669HN
Response from PCarte, Guest Relations Manager at The San Luis ResortResponded 18 October 2017

Dear LisaW06669HN, I am so very sorry that your time with us did not meet your expectation. Thank you very much for your review. As soon as possible, I welcome the opportunity to speak with you concerning your In room dining experience and billing. I...More

Reviewed 16 October 2017

Fermin Jimenez offered an amazing customer service, going above and beyond. Will definitely recommended the hotel and his service. Excellent beach view and great reasturants. Great security service by Kory as well.More

Thank Martita B
Response from PCarte, Guest Relations Manager at The San Luis ResortResponded 20 October 2017

Thank you for choosing the San Luis Resort for your getaway destination. We are also delighted that Fermin Jimenez was able to provide you with amazing customer service during your stay. Our beach view, and the variety of restaurant options are always among the favorite...More

Reviewed 16 October 2017

The room was clean and the view was great. It was a good location. The bed was about a 4 out of 10. The ac didn't cool the room properly. It didn't get below 75* which was unbelievable. The hall way temperature was great but...More

Thank intrepidz
Reviewed 15 October 2017 via mobile

My family and I made the drive down from DFW for a small retreat. Wonderful place. On this visit, everything is clean. No summer crowds. People are polite and helpful. Just a great experience overall. I recommend the San Luis to anyone wanting to relax...More

Thank David M
Response from PCarte, Guest Relations Manager at The San Luis ResortResponded 20 October 2017

Dear David M. It was a pleasure serving you and your family. Thank you so much for sharing some much deserved time relaxing and enjoying our property. We appreciate your glowing review and I trust that your drive back to Dallas was safe. We hope...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
USD 211 - USD 516 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Galveston
#2 Top resorts Hotel in Galveston
#2 On the Beach Hotel in Galveston
#3 Luxury Hotel in Galveston
#4 Business Hotel in Galveston
#6 Romantic Hotel in Galveston
#9 Family Hotel in Galveston
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 211 - USD 516 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Galveston
#2 Top resorts Hotel in Galveston
#2 On the Beach Hotel in Galveston
#3 Luxury Hotel in Galveston
#4 Business Hotel in Galveston
#6 Romantic Hotel in Galveston
#9 Family Hotel in Galveston
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (887)
Room & Suite (384)
Pool & Beach (172)
Dining (72)
Amenities (64)
Business Centre & Event Rooms (7)
Family and Play Areas (1)
Questions & Answers
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cengizbal
3 April 2018|
AnswerShow all 2 answers
Response from Bruce M |
They have sunbeds at N/C and there is some shade if you can get there early. Umbrellas I don't believe they provide. They do have cabanas you can rent for the day, not sure of the charge
1
Vote
Steven H
3 April 2018|
Answer
Response from alcS5877UW | Reviewed this property |
Don’t think you can or should turn it down, and it’s supposed to be hot and feel like a Jacuzzi, but if it is literally hotter than it should be, I’m sure management would check into it and make any necessary adjustments.
0
Votes
Lacey H
16 March 2018|
Answer
Response from PCarte | Property representative |
Thank you for being so loyal to The San Luis /Landry’s over the years. We hope to continue serving you and your family well to maintain our awesome relationships.!!! Looking forward to many more years to come. Philett Carter
0
Votes
Room Tips
"I’m not telling, I don’t want everyone to know about it!"
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"If ceiling air vent is leaking, ask to be changed rooms, because it probably will not stop."
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"Nice, clean, & quiet. Thank you!"
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"Bring your own lock!"
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