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Holiday Inn Resort Galveston-On The Beach

1,225 reviews
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Traveller (407)
Room & Suite (255)
Dining (72)
Overview
  • Excellent44%
  • Very good28%
  • Average15%
  • Poor7%
  • Terrible6%
Travellers talk about
“across the street”(100 reviews)
“higher floor”(22 reviews)
“free shuttle”(26 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
3.5 Star Hotel
All hotel details
Offers from Holiday Inn Resort Galveston-On The Beach
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Rooms
28 Jan.29 Jan.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,225)Write a Review
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1,208 results
Traveller rating
514
334
183
95
82
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514
334
183
95
82
Show reviews that mention
All reviewsacross the streethigher floorfree shuttleocean viewrainforest cafesmall balconyfridge and microwavepool areafamily vacationnice poolgulf of mexicoseawall blvdshuttle servicebeds were comfortablecruise terminalspring breakpleasure pier
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1 - 5 of 1,208 reviews
Reviewed 6 days ago

hotel was okay - stairwell was sketchy. The thing I disliked is that wifi was not working from the time we checked in to the time we checked out. Very poor of Holiday Inn to not get that working! We were on a cruise with...More

Thank bibbity
Response from qbussey, General Manager at Holiday Inn Resort Galveston-On The BeachResponded 5 days ago

Thank you for you comments about your previous stay. I wanted to apologize for the service that was not provided as the time in question we were having connectivity issues with our WiFi. We have been very active in the past few days in working...More

Hotel's Favourite
Reviewed 21 November 2017 via mobile

Rooms are really nice at the hotel the beds are super comfortable it’s nice and cozy all the rooms to face the ocean it’s a nice view. If you park in the back so that you can go up to your room they were working...More

1  Thank bruce p
Response from qbussey, General Manager at Holiday Inn Resort Galveston-On The BeachResponded 21 November 2017

Thank you for your kind words about the hotel and staff. Consistency is what we strive for and we can only accomplish this through great customer service and a great product. Thank you again and we look forward to you returning.

Reviewed 6 days ago via mobile

We had a late arriving flight. I had called earlier in the week to tell the staff that we would be coming in late, and then the flight was even later. We finally drive down from IAH. We are only staying for one night prior...More

Thank Karne B
Response from qbussey, General Manager at Holiday Inn Resort Galveston-On The BeachResponded 5 days ago

Thank you for you feedback on your previous stay. During the months of October thru March our hotel is very busy with cruise ship business. With complementary shuttle and parking these services are a huge reason why our guests chose to stay with us. Though...More

Reviewed 1 week ago via mobile

I'm not sure why the management at the holiday Inn allow small children 3-5 years old in the bar. Tonight the bar had 4 very small children running abd screaming and jumping on the band stand while the parents sat there and drank. I assked...More

Thank hardtoplease2Texas
Response from qbussey, General Manager at Holiday Inn Resort Galveston-On The BeachResponded 1 week ago

Thank you for your feedback on your previous stay and experience. After reading this I understand your frustration and for this we apologize. We want all our guests to enjoy every aspect of our resort in what it has to offer with exceptional customer service....More

Reviewed 2 weeks ago

Check in started out ok as we were given an "upgrade" to a sixth floor, ocean view room. Was told the pool was heated, it was freezing. Told the Jetty Restaurant would be open for dinner, it wasn't. Was given a password for free wi-fi,...More

2  Thank Christopher H
Response from qbussey, General Manager at Holiday Inn Resort Galveston-On The BeachResponded 2 weeks ago

After reading this I am embarrassed at what had occurred during your stay and I sincerely apologize for what happened to you. From your comments my hotel and team let you down and for this I apologize again. There is no excuse for poor service...More

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Restaurant
Free Parking
Beachfront
Bar/Lounge
Room Service
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Heated pool
Outdoor pool
Details
Price range
USD 93 - USD 287 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Galveston
#5 On the Beach Hotel in Galveston
#13 Family Hotel in Galveston
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 93 - USD 287 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Galveston
#5 On the Beach Hotel in Galveston
#13 Family Hotel in Galveston
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (407)
Room & Suite (255)
Dining (72)
Pool & Beach (49)
Hotel & Grounds (304)
Bathroom (10)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
Kathleen L
14 December 2017|
AnswerShow all 5 answers
Response from qbussey | Property representative |
Greeting, Yes we do have shuttle service to the cruise terminal. If you are a guest of the hotel we offer a complimentary parking for the duration of your cruise and shuttle service to and from the terminal. When completing... More
0
Votes
Bazknight
21 November 2017|
AnswerShow all 4 answers
Response from qbussey | Property representative |
Unfortunately we do not have a hot tub, however we do have a heated pool, service of food and drink is available and we also provide pool towels for your use.
0
Votes
Arnette T
4 August 2017|
AnswerShow all 2 answers
Response from qbussey | Property representative |
Please contact the hotel directly and and we can put in the reservation notes of your request.
1
Vote
Room Tips
"higher floors have a nice view"
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"For the view, the higher your room, the better."
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"Find a different hotel in the area. There are other options!"
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"higher up have better view of gulf."
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