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All reviewsmoody gardensspring hillwafflesbeautiful view of the waterfresh baked cookiesfree breakfastpool and hot tubnice hotelhot breakfastdisney cruiseplace to staybalcony roombooked this hotelstaff was very friendly and helpfulnext morningeasy accesspull out couch
Went here with my family for the Fourth of July and the room they put us in was filthy and smelled like mold. The sheets were dirty, the service sucked, we Checked out of the hotel within 4 hours of being there, they would not...More
Thank Vasco T
Response from shs_galveston, Public Relations Manager at SpringHill Suites Galveston IslandResponded 1 week ago
Dear Vasco T,
We thank you for taking the time and providing us your valuable feedback about your July stay at the SpringHill Suites by Marriott Galveston. We believe your concerns have been previously addressed. If you feel hotel has not address them, At your...More
This hotel was a little pricey and the "bay view" is not much of a view. But it was clean, close to everything, and you could walk out the front door down to the waters edge. The indoor pool was clean, and breakfast was good.More
Thank carrie s
Response from shs_galveston, Guest Relations Manager at SpringHill Suites Galveston IslandResponded 1 week ago
Maintaining a fresh atmosphere within our guest rooms and common areas is always a key priority. Rest assured, the feedback provided will be shared with the appropriate hotel team to ensure we consistently deliver upon guest expectations. Thank you for choosing us to accommodate you...More
I recently stayed at Springhill Suites in Galveston, TX. I was there on business. The room was spacious, comfortable, and clean. The thing that I liked the most about this room as what it had a little kitchen nook area that had a cabinet, microwave,...More
Flew in to Houston (Hobby) airport on Southwest in January. Took a $45 Uber ride to hotel. Arrived just after dark. Staff and room were both fine and shower pressure above average. There is really nothing in neighborhood. Would need another Uber 2 miles for...More
A little on the small side for our family of 7 but it was only for one night so it was bearable. We had two double beds for the kids and a sofa bed that was small and i kept rolling into the middle and...More
Response from shs_galveston, Front Office Manager at SpringHill Suites Galveston IslandResponded 13 January 2018
We appreciate your business and value your honest feedback.
Your comments have been share with the hotel team as a critical way of understanding how we can continue to deliver exceptional services to guest like you.
Once again, thank you for your valued...More