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Holiday Inn Express Hotel & Suites Galveston West - Seawall

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Holiday Inn Express Hotel & Suites Galveston West - Seawall
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307 Reviews from our TripAdvisor Community

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Start your review of Holiday Inn Express Hotel & Suites Galveston West - Seawall
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Houston, Texas, United States
Reviewed 1 week ago via mobile

Had a reservation, check in was at 3, we got here at 4 to check in, and our room wasn't ready yet and they wanted us to wait until 5. Spoke with the manager. He was very understanding and accommodating and helped us get into another room so we could get ready and make our dinner reservation on time. When...

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Helpful?
Thank Asatkins
Temple, TX
Reviewed 2 weeks ago

Didn't get very good directions to find the hotel on the map quest. It took us to the back side of the hotel, it was an alley. We were please once we got to the place other than we had to catch the shuttle to the ship at the place next door.

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Helpful?
Thank Ruth H
HIX_Hotel_Mgr, General Manager at Holiday Inn Express Hotel & Suites Galveston West - Seawall, responded to this review

I'm sorry about the shuttle service sadly we do not offer any longer. The property next to us is the closest location for shuttle service and car storage. We appreciate that you did business with that property and that you stayed at ours. We hope now that you found us you may come back and visit in the future. Thanks

Green Bay, Wisconsin
Reviewed 4 weeks ago

Very clean new looking hotel. Upgraded to ocean front room with private balcony, great views. Super friendly helpful staff. Best continental breakfast I have ever seen, we are talking eggs,pancakes,sausage,bacon,fruit,yogurt... It is too far to walk to the large amusement park pier, will need to drive. You can walk to Jimmy's pier a block away. Amazing fresh seafood, 100 beers,...

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Helpful?
Thank Aron920
Holiday Inn E, General Manager at Holiday Inn Express Hotel & Suites Galveston West - Seawall, responded to this review

Thank you so much for the great feedback. We appreciate it greatly and we try to keep all our guest enjoying their stay like this. We know you have many choices visiting Galveston. We hope you keep selecting us and that we will see you again soon.

A TripAdvisor Member
1 review
Reviewed 4 weeks ago via mobile

We were contacted by IHG (since we usually stay at HIE close to airports) regarding their new resort packages. We purchased the "look-see" package for Galveston. They did not house us at the resort, but a mediocre, at best, Holiday Inn express. The bath fixtures are rusty, the bath ceiling has been painted at, not even wall to wall, and...

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Helpful?
Thank A TripAdvisor Member
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Galveston West - Seawall, responded to this review

Dear Valued Guest, Hello from IHG! Thank you for staying at the Holiday Inn Express Galveston West-Seawall, TX. I am sorry to read that you weren't satisfied with the initial room you were assigned. It's good that you were given another room. I also appreciate you sharing your thoughts about our resort packages so that our Corporate Offices can look...

Andover MN
Reviewed 4 weeks ago via mobile

Had a meeting in Houston on Monday so left Minnesota Sunday am for a little surf fishing in Galveston. Scored a last minute ocean view suite at the HIE in Galveston. Room had a nice view of the ocean, comfortable bed, refrigerator and a balcony. Nice room. Hotel has a pool, whirlpool and a restaurant. Although time didn't allow use...

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Helpful?
Thank YamahaSeca
HIX_Hotel_Mgr, General Manager at Holiday Inn Express Hotel & Suites Galveston West - Seawall, responded to this review

Thanks for the great review, but we do not have a restaurant on property. We do offer free breakfast in the morning but nothing as extensive as a restaurant. ... We do hope you either come back or try us out here on the west end of the island. Thanks

Mount Vernon, Ohio
Reviewed 4 weeks ago

Nice, nice, nice! Very competent and friendly reception, the rooms were nice and clean. It has a great location. No complaint about the breakfast, actually pretty god. This hotel gets a thumbs up from me, great value for money. I'll most certainly use this location again.

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Helpful?
Thank BalaShark
Holiday Inn E, General Manager at Holiday Inn Express Hotel & Suites Galveston West - Seawall, responded to this review

Thank you so much for this great review. We greatly appreciate it here at the Holiday Inn Express & Suites in Galveston. Our staff works tirelessly to ensure that we are offering the best service we can. Your feedback is our badge of honor. This only tells us we are doing something right. We look forward to you coming back...

Springdale, Arkansas
Reviewed 6 February 2017

We stayed one night before boarding a cruise ship. Very nice hotel with friendly front desk staff. Hotel was clean and our room had a balcony overlooking the gulf. Also had covered parking behind hotel. We will stay here again.

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Helpful?
Thank wezoom
Holiday Inn E, General Manager at Holiday Inn Express Hotel & Suites Galveston West - Seawall, responded to this review

Thanks for your kind words, We appreciate it a lot. We are glad you enjoyed your stay and we hope you come and visit us again soon.

Houston, Texas
Reviewed 1 February 2017

Galveston was great not to crowded and checked out the island from one end to the other. We drove around and saw people getting their homes ready for Mardi Gras. Drove around and just looked at some of the historical homes and checked out some really great restaurants got to explore the city. We went to church on Sunday and...

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Helpful?
Thank Marissa Z
Holiday Inn E, General Manager at Holiday Inn Express Hotel & Suites Galveston West - Seawall, responded to this review

WOW! You really took in all the sights and sound Galveston has to offer. I hope you enjoyed your stay with us as much as you did touring Galveston. We hope you head back soon and visit us again. Thanks, Edward, G. General Manager

Charleston, South Carolina
Reviewed 30 January 2017

Hotel was nice sized. Had a balcony that overlooked the bay. Reasonable rates. Only wish was it had a shuttle to the cruise terminal. Breakfast was good, but they usually are at the Holiday Inn expresses I have stayed at. Front desk staff was very friendly and they allowed an 111:30 checkin

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Helpful?
1Thank Barb M
Holiday Inn E, Manager at Holiday Inn Express Hotel & Suites Galveston West - Seawall, responded to this review

Thank you for kind words, We try to help all our guest especially with an early check-in. We understand when your on vacation you want to just get in and get on with having fun. We look forward to you coming back and enjoying another trip with us.

Fremont, Nebraska
Reviewed 6 January 2017 via mobile

This was definitely one of the most disappointing holiday inn I have ever stayed at, the floor on the room was mushy and the room smelled moldy. There was a pile of someone's dirty sheets outside our door the entire 2 day stay. When we asked where to eat seafood around the area, the staff laughed out loud and said...

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Helpful?
Thank Samantha B
Holiday Inn E, Manager at Holiday Inn Express Hotel & Suites Galveston West - Seawall, responded to this review

I am very sorry about the experience that you received with us. We have gone through several deep cleaning processes. We greatly appreciate your feedback as this helps us better ourselves. I will deferentially look into these issues with our maintenance and housekeeping staff. As for our pool we are very sorry we close the pool every year from October...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
Hear the wave s crash from your balcony at the new Holiday Inn Express & Suites Galveston Island, located on W Seawall Blvd across from the ocean. Galveston offers 32 miles of relaxing beaches, superb restaurants, marvelous downtown shopping in the Strand Historical District, historical museums with the Lone Star Flight Museum and the Texas Seaport Museum, fabulous entertainment and one of the largest and well-preserved concentrations of Victorian architecture in the country including the 1859 Moody Mansion. The new Holiday Inn Express & Suites Galveston is a great value for business and leisure travelers. The Colonel Paddlewheel Boat is within easy reach; enjoy East Beach Park, Galveston Island Ferry, Stewart Beach, Bishop Palace and Moody Gardens, and the ever-popular Schlitterbahn Waterpark a family adventure. If you are embarking from the Port of Galveston or here on business, we are conveniently located close to University of Texas Medical Branch, American National Insurance Company, Texas A&M University at Galveston, Galveston College, U.S. Army Corp of Engineers and the US Coast Guard.Galveston is a small romantic island tucked deep within the heart of south Texas possessing all the charm of a small southern town with Texas Hospitality and just 40 minutes south of Houston. We look forward to seeing you at the new Holiday Inn Express & Suites Galveston Island soon. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Galveston West - Seawall

Address: 8628 Seawall Blvd, Galveston, Galveston Island, TX 77554-9779
Region: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Price Range: $122 - $422 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Galveston West - Seawall 2.5*
Number of rooms: 81
Reservation Options:
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Holiday Inn Express Hotel And Suites Galveston West - Seawall
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Galveston West - Seawall staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites Galveston West - Seawall staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We didn't have a problem what so ever”
 of 5 bubbles RuthH158, 8 Mar 2017 | Read review
“upgrade to oceanfront room with private balcony. there is some road noise, but the ocean waves help cover that up.”
 of 5 bubbles Aron920, 22 Feb 2017 | Read review
“Ask for front balcony room. Great view. Very quiet.”
 of 5 bubbles wezoom, 6 Feb 2017 | Read review
“Ask for the forth floor and nothing close to the elevator.”
 of 5 bubbles 651marissaz, 1 Feb 2017 | Read review
“The balcony rooms overlooking the ocean are great!”
 of 5 bubbles lmleisher, 17 Nov 2016 | Read review
5 of 5