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Hilton Galveston Island Resort

Expedia.comUSD 240*
View Deal
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 265*
USD 240*
USD 265*
USD 240*
USD 265*
USD 240*
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Hilton Galveston Island Resort
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2,053 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Galveston Island Resort
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Showing 2,022: English reviews
Reviewed 31 July 2016 via mobile

Exceptionally outstanding service, The humanistic touch for care while traveling on the road makes me feel like I'm at home with family that I love. Will Thank you Kelly, Nancy and Estelle The restaurants and pool were clean and very well staffed

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Helpful?
Thank W C
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review

Wow! This is great to hear how well our staff took care of you and this is shared with others. Thank you for your business and we hope to see you in the near future.

San Diego, California
Reviewed 31 July 2016

Great location! Many rooms have a good ocean view. The elevators were too few and didn't always seem to be working right (wrong numbers lighting up on display), but the wait for elevators was not excessive. Staff was super friendly.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Donna C
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review

Thank you so much for your kind words about the hotel staff. We strive to offer a consistent product with excellent service and from review of these comments, we are succeeding. Thank you once again.

San Antonio, United States
Reviewed 31 July 2016

It was great beach weather, however the sun was blistering. The cabana allowed us to get relief without leaving poolside. We spent the day with friends playing board games & snacking, taking a dip in the pool whenever we wanted to cool off. Attendants Barbara and Morgan were great!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank Kathleen D
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review

Thank you so much for your kind words about the staff. I will be sure to pass this off to the Director of F&B to praise Morgan and Barbara. Thank you once again and we look forward to seeing you in the future.

Odessa, Texas
Reviewed 31 July 2016 via mobile

Short family trip. Balcony room. The rooms and balconies were much smaller than I expected--but were enjoyable. Room service was nice and had a decent menu. A couple trips to the bar, very friendly and well stocked. Enjoyed the location. Quite close to many attractions.

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Helpful?
1Thank Whiplashes
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review

Thank you for your kind words about the hotel and staff. We appreciate your business and we look forward to you visiting in the future.

Dallas, Texas
Reviewed 30 July 2016

This hotel was not what I expected for a Hilton. It seemed more like a nice Holiday Inn. Booked a room with 2 queen beds and they were only doubles. Satellite for TV and Internet kept on going out so nothing would work. I probably will try another hotel next time. This place was just average. Not the best but...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank V4848EMelizabetha
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review

I am sorry to hear you had issues with your previous stay. I have brought this to the managers attention and they have said last week that they did have rain storms that came through that did knock power for TV services. We apologize for any inconvenience and thank you for staying at the hotel. I have reached out the...

Houston, Texas
Reviewed 30 July 2016 via mobile

Hotel was clean - great location on the seawall and next door to Landry's Seafood House. Pool was very nice with a swim up bar - pool large enough to accommodate a large crowd. Only one hot tub. Room was clean - ours had 2 double beds. The beds were moderately comfortable but not as good as we usually get...

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Helpful?
Thank M D
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review

Thank you for letting us know about the issues with the room regarding the mold. I will be passing this information off to the Director of Engineering so we can take care of the issue immediately. Thank you again for your business and we appreciate every guest we have at the Galveston Island Hilton.

Reviewed 29 July 2016

Nice, clean hotel, but very crowded with families. Great place to bring them. It's right across the street from the beach, but the road is fairly busy. Nice pool area with swim up bar and friendly bartenders. Great room on the top floor with view of the ocean. Not sure why they don't have balconies on all their rooms, just...

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Helpful?
Thank Karlee M
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review

Thank you for your kind words about the hotel and staff. I am sorry that we did not meet expectations on your stay and encourage that you return during the offseason when traffic is less as the hotel is in their busy season. We value all business and thank you once again.

Cleburne, United States
Reviewed 28 July 2016

Overall, hotel stay was fine. Only thing I had a problem with was that I was promised an adjoining room because we had two young teenagers with us. When we arrived, they were unable to give us that. They told us that whoever promised us that on the phone when making the reservation should not have done that.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Leila P
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review

I am so sorry to hear of the miscommunication leading to the over promise and under delivery. I do hope you enjoyed your time and we thank you for your business. We look forward to seeing you in the future.

dallas, United States
Reviewed 27 July 2016

I read several online reviews, so I was a bit apprehensive about booking this hotel. We were on the 8th floor of the tower. We found the room clean and well ordered as well as the rest of the property. All of the staff were friendly and attentive. We thought it was a great place to stay. There were a...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Robert M
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review

This is great to hear that we swayed your opinion through customer service and a great product. Thank you once again for staying and we look forward to seeing you in the future.

Lafayette, Louisiana
Reviewed 27 July 2016

We really enjoyed our stay here. It's in a great location. Close to everything. Beautiful pool and very friendly staff. Not a single employee passed in the hallway without a smile and a greeting. I would definitely stay here again.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank AmySarr
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review

Thank you for your kind words about the hotel and staff. We appreciate every piece of business and we look forward to assisting you in the future.

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Unwind at Hilton Galveston Island Resort and enjoy a premier oceanfront location overlooking the Gulf of Mexico. Situated on the historic Seawall Boulevard at the 32-acre San Luis Resort, this Galveston hotel is within close walking distance of the beach, fishing piers, shopping and restaurants. Relax in a cozy guest room with elegant, ocean-inspired decor and marvel at breathtaking sea views form a private balcony, or choose a suite with separate living space. ... more   less 

Additional Information about Hilton Galveston Island Resort

Address: 5400 Seawall Boulevard, Galveston, Galveston Island, TX 77551-5874
Region: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Price Range: $142 - $540 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Galveston Island Resort 3.5*
Number of rooms: 240
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotwire, Orbitz, Hotels.com, HotelsforEveryone, Priceline, Travelocity, Cancelon, Hilton Hotels Direct, getaroom.com, Cheap Tickets, HotelsClick and HotelQuickly so you can book your Hilton Galveston Island Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Galveston Island Hotel Galveston
Galveston Hilton
Hotel Style:
#4 Top resorts Hotel in Galveston
#4 Spa Hotel in Galveston
#5 Business Hotel in Galveston
#5 On the Beach Hotel in Galveston
#10 Romantic Hotel in Galveston
#12 Family Hotel in Galveston
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Galveston Island Resort staff and other travellers.
26 questions
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Questions? Get answers from Hilton Galveston Island Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher level floors overlooking the ocean or a balcony room. Huge hotel lots of walking if on the higher levels though”
joyannmadd, 23 Apr 2017 | Read review
“Room in the "deluxe" tower don't have a balcony. Most rooms in the old building have a balcony giving on the employee parking.”
LCD_246, 21 Apr 2017 | Read review
“Get a high floor room with a balcony Gulf view. The balcony is small, but we loved watching the sun rise.”
  • Sunrise from room.
713troyallen, 18 Apr 2017 | Read review
“Balcony rooms offer the amazing view of the ocean and smell of the sea air.”
BridgesFamilyFun, 13 Apr 2017 | Read review
“I would ask for a lower level room next time with a balcony.”
330oliviah, 28 Mar 2017 | Read review
5 of 5
Expedia.com
USD 240* /night
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Booking.comUSD 240
Orbitz.comUSD 240
TripAdvisorUSD 240
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Prices are for 1 room, 2 adults
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