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Hilton Galveston Island Resort

PricelineUSD 110*
View Deal
Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
USD 147*
USD 110*
Great Deal
USD 114*
USD 114*
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Hilton Galveston Island Resort
Hilton Galveston Island Resort
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2,060 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Galveston Island Resort
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Showing 2,028: English reviews
Arlington, Texas
Reviewed 14 August 2016

Everyone was very friendly and accommodating. I would highly recommend this hotel. And check out the children's menu at the pool bar. Huge meals that can be shared. Angus burger is excellent as are adult beverages. Lastly, I have been to Galveston several times and the beaches were as nice as I have ever seen them.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank new_experiences_7
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review

Thank you for taking the time to let us know what a great job the hotel and staff are doing. We pride ourselves on a consistent product with exceptional service. Thank you once again and we look forward to you visiting in the near future.

Reviewed 14 August 2016 via mobile

Stayed here for a little mini Vaca with my husband and son. Located right across from the seawall. The hotel lobby was clean and decorated nicely. Staff were all friendly and even gave us a coupon for Rainforest cafe which was just a short walk away. Room was clean and the shower had good hot water pressure. Only downfall I...

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Helpful?
Thank kclewis1234
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review

Thank you so much for your kind words about the hotel and staff. We appreciate your business and we look forward to you visiting again in the near future.

San Antonio texas
Reviewed 13 August 2016 via mobile

This hotel is very nice and clean ! Very close to restaurants. I am very satisfied with the customer service in front desk ( Ajah) , the breakfast buffet is very good ! The swimming pool is like a small island with a bar ! I highly recommend this hotel! Thank you !

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Helpful?
Thank Lacasadeazul33
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review

Thank you for your comments about the hotel and staff. I will be sure to let hotel management know so they can praise Ajah for making your stay a great one. Thank you once again and we look forward to you visiting in the future.

Reviewed 12 August 2016 via mobile

Room was very clean and bed is super comfortable. Mini fridge in room, no microwave. Nice interior decor. Pool bar is awesome, but the pool could be a little cleaner. It had debris in it both days I was there, not bad, but definitely noticeable. Great service. Will be back.

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Helpful?
Thank Ks2828
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review

Thank you for your comments about the hotel and staff. Both good or bad we appreciate the feedback that we can use to make the hotel and staff better than before. I will be sure to pass this information to the appropriate manager that oversees pool so we correct this issue. Thank you once again and we look forward to...

Reviewed 12 August 2016 via mobile

While personnel were nice, I was not recognized as a Gold member upon check-in. There was no deadbolt on my door and the toilet seat was broken. The bed was great. The breakfast coupon was not explained until the waitress advised there would be an additional charge, since I had more than the Continental breakfast. I had a meeting in...

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Helpful?
Thank Ttreats
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review

I am sorry to hear this and that expectations were not met. There is no spare customer and I have forwarded this to out Director of Rooms (Quinn B) who has asked you contact him so he can make it right. Once again I do apologize for any inconvenience and we look forward to assisting you in the near future...

Houston, Texas
Reviewed 12 August 2016

The hotel's location is perfect for walking or driving to the popular piers in Galveston. The hotel is very clean, wonderful staff and what a great pool with a swim-up bar. Safe and secure and walking distance to grocery store and nice restaurants. Valet as well as plenty of self parking is available.

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Helpful?
Thank Gina R
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review

Thank you so much for your kind words about the staff and hotel. We appreciate your business and we look forward to you returning in the near future.

Coleman, Texas
Reviewed 11 August 2016 via mobile

Beach location! Check in quick, friendly. Checked out by phone fast. Housekeeping staff quick to help, courteous. Beds very comfortable. All the furniture feels upscale. Do yourself a favor--order filet mignon one night. I asked for something different from the menu (no meat please) and the chef came up with amazing vegetables and Alfredo sauce over linguini. Tablecloths are a...

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Helpful?
Thank Robin B
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review

This is great to hear that the staff went above and beyond for your needs. We pride ourselves on delivering a consistent product with exceptional service. Thank you again and I will be sure to let management know so they can praise these individuals.

Lanham, Tx
Reviewed 11 August 2016

The location is very convenient room was clean and staff helpful had a great view from ocean front 8th floor room , food from room service was good. The only complaint the mattress' were not comfortable because they were very worn.

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Helpful?
1Thank deekayh
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review

Thank you for you kind words about the hotel and staff. In regards to the mattresses I apologize for the inconvenience and I have been told that the hotel will be expecting an upgrade on all mattresses this year. We look forward to you visiting in the future and trying out new product.

Trophy Club, Texas
Reviewed 11 August 2016 via mobile

Nice hotel with attentive and friendly staff. This is our second trip here with family and we'll come back again. The pool is great. The rock waterfall feature adds a nice touch. Enjoyed the swim up bar for both drinks and food while hanging out at the pool. There are 3 cabanas available for rent but seem to be priced...

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Helpful?
1Thank Gary S
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review

This is great to hear you had a fantastic time and the staff exceeded your expectations. We pride ourselves on delivering a consistent product with a staff that goes above and beyond. Thank you once again for your comments and we look forward to seeing you in the future.

Arlington, Texas
Reviewed 11 August 2016 via mobile

I was always taught, wait 24 hours before writing something bad. I waited 52. My wife and I checked-in around 6:00 PM on Saturday, August 6. We were given a room on the 8th floor. Upon arrival in the room, very simple put it reeked of cigarette smoke. The room had been sprayed with what seemed to be air fresher...

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Helpful?
2Thank John D
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review

I am taken back on what has occurred and I sincerely apologize for these issues. I have reached out to the Rooms Division Manager (Quinn B) for you to contact him about your stay to make this right and he has informed me that you have already communicated with him. I will let Quinn know to reach out to you...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Unwind at Hilton Galveston Island Resort and enjoy a premier oceanfront location overlooking the Gulf of Mexico. Situated on the historic Seawall Boulevard at the 32-acre San Luis Resort, this Galveston hotel is within close walking distance of the beach, fishing piers, shopping and restaurants. Relax in a cozy guest room with elegant, ocean-inspired decor and marvel at breathtaking sea views form a private balcony, or choose a suite with separate living space. ... more   less 

Additional Information about Hilton Galveston Island Resort

Address: 5400 Seawall Boulevard, Galveston, Galveston Island, TX 77551-5874
Region: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Price Range: $141 - $550 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Galveston Island Resort 3.5*
Number of rooms: 240
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hotwire, Orbitz, Cancelon, Expedia, HotelsforEveryone, Hilton Hotels Direct, Travelocity, Priceline, Cheap Tickets, getaroom.com, HotelsClick and HotelQuickly so you can book your Hilton Galveston Island Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Galveston Island Hotel Galveston
Galveston Hilton
Hotel Style:
#4 Spa Hotel in Galveston
#4 Top resorts Hotel in Galveston
#5 Business Hotel in Galveston
#5 On the Beach Hotel in Galveston
#10 Romantic Hotel in Galveston
#12 Family Hotel in Galveston
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Galveston Island Resort staff and other travellers.
26 questions
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Questions? Get answers from Hilton Galveston Island Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay in the newer part of the hotel.”
b0nniebc, 25 Apr 2017 | Read review
“higher level floors overlooking the ocean or a balcony room. Huge hotel lots of walking if on the higher levels though”
joyannmadd, 23 Apr 2017 | Read review
“Room in the "deluxe" tower don't have a balcony. Most rooms in the old building have a balcony giving on the employee parking.”
LCD_246, 21 Apr 2017 | Read review
“Get a high floor room with a balcony Gulf view. The balcony is small, but we loved watching the sun rise.”
  • Sunrise from room.
713troyallen, 18 Apr 2017 | Read review
“Balcony rooms offer the amazing view of the ocean and smell of the sea air.”
BridgesFamilyFun, 13 Apr 2017 | Read review
5 of 5
Priceline
USD 110* /night
View Deal
Booking.comUSD 114
Orbitz.comUSD 114
TripAdvisorUSD 114
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Prices are for 1 room, 2 adults
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