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Four Points By Sheraton Galveston

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545 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points By Sheraton Galveston
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Showing 528: English reviews
1 review
Reviewed 20 September 2015

Good experience, the staff was really very friendly ,nice clean room , the view from the room is nice ,and olso is just few minutes from the beach, over all is nice and good place to stay. asselt manager was really nice and friendly he make sure every guest heve nice stay in this hotel.

Helpful?
Thank Najia B
Robert M, Director of Sales at Four Points By Sheraton Galveston, responded to this review

Thanks for your review. Looking forward to seeing you again soon. More 

Austin, Texas
1 review
Reviewed 16 September 2015

My husband and I were planning to stay here for two nights. We left after the first night. The beach is polluted with fecal bacteria. You will get sick if you go in the water. We found this out on our own. The hotel posts no warning. There is absolutely no security at this hotel. The door to the pool... More 

Helpful?
Thank Violetowl
Robert M, Director of Sales at Four Points By Sheraton Galveston, responded to this review

Thanks for your review.. More 

Texas
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 14 September 2015

My wife and I stayed at the Four Points for our first wedding anniversary weekend. The hotel is right off the seawall, with great views of the ocean from either side of the hotel. The rooms are clean and modern. The beds are incredibly comfortable; firm, yet soft -- my wife loved them. But what sets this hotel apart is... More 

Helpful?
Thank Craig S
Robert M, Director of Sales at Four Points By Sheraton Galveston, responded to this review

Thanks for your comments and looking forward to seeing you again soon... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 September 2015 via mobile

The location is great...right on Seawall Blvd near Pleasure Pier and within walking distance of several good restaurants. It's small but clean and comfortable. Be sure to book queen beds instead of double beds...there is a big difference. Big downside is that breakfast is not included.

Helpful?
Thank Mary S
Robert M, Director of Sales at Four Points By Sheraton Galveston, responded to this review

Thanks for your review More 

Richland Hills
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 September 2015 via mobile

The hotel was very clean, nice staff. Great location, right across the street from the gulf and the pleasure pier. Has a shower and foot wash in front of the hotel to wash off after the beach. Had a fancy bathroom with individual pumps for shampoo and conditioner instead of the little bottles that won't wash one inch of my... More 

Helpful?
Thank Amanda L
Robert M, Director of Sales at Four Points By Sheraton Galveston, responded to this review

Thanks for your review and looking forward to your next stay. More 

Little Elm, Texas, United States
Level Contributor
43 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 5 September 2015 via mobile

Got here today, was not offered my platinum amenity, I will remind them before leaving. Went to the bar to get a drink and the bartender greeted me but not too excited about seeing two more customers. I asked if she had Cointreau, we didn't see any, and she abruptly said "I don't know what that is", I replied it... More 

Helpful?
Thank Ramon P
Erinn A, Manager at Four Points By Sheraton Galveston, responded to this review

I am very sorry to here about your experience, and service you had received. I normally pride myself on the exceptional service my staff provides. To here this news disturbs me, if you could please contact me at (409)-974-4796 ext 129 so I can help address the issues you had experienced. Dan Williams Assistant General Manager More 

London, United Kingdom
Level Contributor
45 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 4 September 2015

The hotel was actually better than expected given some of the reviews we had read. Staff were friendly at check-in and promptly changed our room when we requested - original one had a view of a very close wall. Pool area small but ok - a little like a motel pool as right by the car park. Hotel has a... More 

Helpful?
Thank elliotj
Carl Junction, Missouri
Level Contributor
5 reviews
Reviewed 3 September 2015

I took my 2 grandkids here so they could experience the beach. I honestly can not understand all the negative reviews that I read prior to my visit. I expected that I would have to clean and deodorize the room. It was clean, the air conditioner worked great, staff was friendly. Housekeeping only cleaned on the first of our 3... More 

Helpful?
Thank Crystalyn1
Mississippi
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 September 2015 via mobile

Stayed for a night. Room was very good staff was great. Only problem we had were the screaming kids at midnight and a person banging on our door at about 1am! We did stay past the checkout time and when I told the staff what happened they didn't charge for the extra time we took so it evened things out... More 

Helpful?
Thank Paulrubert
Houston, Texas
Level Contributor
107 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 1 September 2015

This hotel is in a great location for both beach fun and entertainment. Just a short walk to the Pleasure Pier and many restaurants and the beach is across the street. Very clean, comfortable and quite hotel. Only complaint was no free breakfast.

Helpful?
1 Thank Susan0113

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Room Service
GreenLeadersSilver level
About the property
  • Beachfront
  • Non-Smoking Hotel
Food & drink at the hotel
Oasis
Oasis
Cuisines: American
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Overlooking the Gulf of Mexico, Four Points by Sheraton Galveston is near the beach and Pleasure Pier, Schlitterbahn Waterpark, Moody Gardens, Strand Historic District, and Grand 1894 Opera House Free parking only applies for guest. (none parking facility) If vehicle is left for cruise parking the charge is $40.00 for 5 days. ... more   less 

Additional Information about Four Points By Sheraton Galveston

Address: 2300 Seawall Blvd, I-45 South Between 23 & 24 Street, Galveston, Galveston Island, TX 77550-7940
Region: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Price Range: $118 - $278 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points By Sheraton Galveston 3*
Number of rooms: 118
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Also Known As:
4 Points By Sheraton Galveston
Four Points By Sheraton Galveston Hotel Galveston
Hotel Style:
#10 Business Hotel in Galveston
#12 On the Beach Hotel in Galveston
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Questions & Answers

Here's what travellers have asked, with answers from Four Points By Sheraton Galveston staff and other travellers.
18 questions
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Vancouver, Canada
over a year ago
Arroyo Grande, California
10 months ago
Sydney
over a year ago
Arlington, Texas
1 month ago
Humble, Texas
10 months ago

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Questions? Get answers from Four Points By Sheraton Galveston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The farther back in the hotel, the quieter the room. The front of the hotel is on a busy boulevard.”
 of 5 bubbles 958becib, 27 Nov 2016 | Read review
“Go to a Different Hotel”
 of 5 bubbles timesareachangin, 13 Oct 2016 | Read review
“Definetly the higher up, the better the views”
 of 5 bubbles johnj927, 12 Sep 2016 | Read review
“All I can say is don't stay here! And definitely don't let them put you in a room that butts up to an elevator.”
  • bathroom wall
  • filthy toilet area
  • shower wall
  • sink NEVER drained...
  • dirty, stained, ripped sheets
 of 5 bubbles kathyz249, 2 Sep 2016 | Read review
“The rooms on the fourth or fifth floor facing Murdoch's have the best view.”
 of 5 bubbles FrederickBurg, 31 Aug 2016 | Read review
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