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Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa

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#4 of 14 Hotels in Frisco
Certificate of Excellence
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Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa
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1,028 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa
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Showing 1,025: English reviews
Texas
Reviewed 19 July 2016

Even though the hotel was undergoing renovations, the staff was extremely helpful and gracious. Some of the people attending the conference complained about the construction, but it did not bother me at all-construction and renovations to improve facilities are an necessary part of hotel life.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank SummerTravelerTexas
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review

Thank you so much for the very nice review of our hotel. We are so glad to hear that you enjoyed your stay with us and you were not bothered by the construction and renovations going on. Thank you for staying with us and we look forward to welcoming you back soon! Rich Lundt General Manager

Oklahoma City, United States
Reviewed 14 July 2016

Hotel was excellent and staff was very friendly. Only reason for less than excellent on service was the breakfast bar ran out of food during a cheerleading competition. 400 Pre-teen cheerleaders devoured the food within 45min. Took a little while for hotel to catch up.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Thomas P
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review

Thank you for the nice review of our hotel. We are glad that you enjoyed your stay with us and as well as our wonderful service. We apologize for your experience with the complimentary breakfast; I will share your comments with my Food and Beverage team to avoid situations like these. Thank you for staying with us and we look...

Houston, Texas
Reviewed 14 July 2016

This hotel is in a perfect location. With a 7 minute drive from food and shopping. Do you like baseball? Walk right out of the hotel and into a minor league stadium to see the Frisco Rough Riders. The Embassy is near everything you need such as shopping, dinning options, and entertainment. You get cook to order breakfast, free cocktails...

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Helpful?
1Thank Howard R
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review

Thank you for your nice review. We are so glad that you enjoyed your stay with us and that you had a chance to enjoy many of our amenities and great location. Your detail gives a great description that can be so helpful to other travelers. Thank you for staying with us and we hope to see you again the...

Los Angeles, California
Reviewed 13 July 2016 via mobile

We were at this hotel for my Daughters basketball tournament. She and her friend were bitten by bugs all over their bodies. Went to front desk and complained and they could care less. They even had the nerve to tell us what kind of bug it was. DISGUSTING!

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Helpful?
2Thank rickmartins
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review

We are very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations during your stay. We are always looking for ways to improve our guest experience as...

West Chicago, United States
Reviewed 13 July 2016

There were a few hiccups with housekeeping not having our room clean late into the day, and not delivering some extra pillows and towels on time one day, but for a 5 night stay we were very happy with the room and the hotel overall. Great breakfast in the morning (skip the razor thin bacon) with made-to-order omelettes, waffles, fruit,...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Timothy J
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review

Thank you for your recent stay and review. I apologize for your experience with Housekeeping. I am glad my team was quick to resolve the issue, resulting in an overall wonderful 5 night stay. Thank you again for staying with us and we look forward to welcoming you back soon! Rich Lundt General Manager

Houston, Texas
Reviewed 13 July 2016

My experience was positive in every respect. The staff was pleasant and accommodating, breakfast foods were plentiful and tasty, the rooms were spacious and clean and the hotel was conveniently located.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank DelawareLA
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review

Thank you so much for the wonderful review of our hotel. We are so glad you enjoyed your stay with us and had a chance to enjoy our complimentary breakfast, clean, spacious suites and great location. Our team takes pride in caring for our guests and appreciates your comments. Thank you for staying with us and we hope to see...

Spring, Texas
Reviewed 10 July 2016

Great location and comfortable hotel. Very close to lots of places to eat and activities. The staff very friendly and professional. Love the suites especially the corner gives you over 700 sq feet which is ideal for our family of 4. Beds were comfortable, wifi fast and the complimentary breakfast is great. Will stay here the next time round. Plus...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank prosperd200
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review

Thank you for the nice review of our hotel. We are so glad that you enjoyed your stay with us and that you had a chance to experience our wonderful service. Your detail gives a great description that can be so helpful to other travelers. Thank you for staying with us and we look forward to welcoming you back again...

Wayne, Michigan
Reviewed 10 July 2016

Great place to stay!The View was simply Beautiful we could see the hold city area and the Baseball field that was next door Dr. Pepper , no games were going on but it was a great view , the breakfast was great fresh fruit eggs becan, and all kind of breakfast food hot and cold , the kids could get...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank SandB929
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review

Thank you for your wonderful review. We are so glad that you enjoyed your stay with us. We appreciate you taking the time to write a review as well as your mentions of our breakfast and great suites. Thank you for staying with us and we look forward to welcoming you back soon! Rich Lundt General Manager

Detroit
Reviewed 10 July 2016

The Embassy by far has the most helpful and friendliest staff. Local Whataburger forgot ketchup and employee offered to get some. All was closed, but went to bar area and got. Breakfast area employee, maybe manager, Syian?, helped my mom with water. Another employee offered to help me with luggage while on elevator. Pool is lovely. Breakfast is great. Shuttle...

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Helpful?
Thank Khirallah
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review

Thank you so much for the very nice review of our hotel. We are so glad that you enjoyed your stay with us and that you had a chance to enjoy many of our amenities and wonderful service. Our team takes pride in caring for our guests and appreciates your comments. Thank you for staying with us and we look...

A7stin, TX
Reviewed 7 July 2016

Stayed for 3 days for a conference where I was presenting. They were accommodating for my travel schedule due to weather delays. The staff were friendly. The access to the business center was helpful.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank toniyap
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review

Thank you so much for the nice review of our hotel; we are so glad that you enjoyed your stay with us. It is always nice to hear when my staff takes such good care of our guests. Thank you for staying with us and we hope to see you again soon! Rich Lundt General Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Spa
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The beautiful Embassy Suites Frisco Convention Center and Spa is located in the heart of Frisco. Frisco is the most booming place in the USA! So much is happening here! We are a four diamond, four star Embassy Suites! We boast over three hundred and thirty wonderfully appointed suites. We have that special four diamond, four star service that will exceed all of your expectations. The Embassy Frisco features a full service SPA BOTANICA which has everything from pedicures to body massages. The perfect place to relax from a meeting or sneak away for a romantic weekend.Talk about meeting space; we got you covered! The Embassy Frisco has a full convention center with over 90,000 square feet of flexible space that can accommodate up to two thousand! Whether you are coming in for that special meeting or family reunion- we do it all! Don't forget weddings! We have a special coordinator to assist your every need.The Embassy Frisco is close to everything to do! We are steps away from Dr Pepper Arena. We have views that overlook the Roughriders stadium. Close to many restaurants and shopping shopping shopping! Right across the street from Stonebrier mall and all they have to offer! So come on over to Frisco Embassy Convention Center and Spa- we will exceed all your expectations. ... more   less 

Additional Information about Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa

Address: 7600 John Q Hammons Dr, Frisco, TX 75034
Region: United States > Texas > Frisco
Price Range: $230 - $394 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa 3.5*
Number of rooms: 330
Reservation Options:
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Also Known As:
Embassy Suites Dallas Frisco Hotel Frisco
Embassy Suites Frisco
Frisco Embassy Suites
Embassy Suites By Hilton Dallas Frisco Hotel Convention Center & Spa Texas
Hotel Style:
#3 Romantic Hotel in Frisco
#3 Business Hotel in Frisco
#5 Family Hotel in Frisco
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa staff and other travellers.
3 questions
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Kaufman
10 months ago
Dallas, Texas
1 month ago

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Questions? Get answers from Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms on baseball stadium side are better. Decent view, shade in evening hours and no noise from the garbage truck that arrives at 330am”
 of 5 bubbles mikee515, 13 Feb 2017 | Read review
“All rooms good”
 of 5 bubbles mantamoon, 1 Feb 2017 | Read review
“Be sure to make it to breakfast!”
 of 5 bubbles jerrys743, 14 Jan 2017 | Read review
“Balcony overlooking the baseball park.”
 of 5 bubbles DaveP360, 12 Jan 2017 | Read review
“All Rooms are nice”
 of 5 bubbles nickcM8085NW, 4 Jan 2017 | Read review
5 of 5