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Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa

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#4 of 14 Hotels in Frisco
Certificate of Excellence
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Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa
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1,046 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa
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Showing 1,043: English reviews
Edmond, United States
Reviewed 18 August 2016

Hotel was comfortable and clean. Breakfast is always great! Also the evening snack is totally relaxing. The staff, including housekeeping, is very attentive and prompt. Parking is adequate, but we don't like the idea we have to pay extra to park. Overall, very nice location and stay.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Janis K
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review

Thank you so much for the very nice review of our hotel. We are so glad that you enjoyed your stay with us. Our team appreciates the nice comments regarding our complimentary breakfast, evening reception and wonderful service. Thank you for staying with us and we look forward to welcoming you back soon! Rich Lundt General Manager

Austin, Texas
Reviewed 17 August 2016

loved it cant wait to come back. very good bargain. I have paid much more for far less. Came here for business, will return with family in the near future. Great food, fitness center had newest state of the art equipment.

Review collected in partnership with Embassy Suites Hotels
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Thank jester0714
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review

Thank you so much for the very nice review of our hotel. We are so glad that you enjoyed your stay with us, as well as some of our amenities. Thank you for staying with us and we look forward to welcoming you and your family back soon! Rich Lundt General Manager

Floresville, United States
Reviewed 17 August 2016

From check in to check out, we had a great experience at this hotel. The complimentary breakfast was mind-blowing! You'd pay $25 elsewhere for this quality of breakfast! Room was very nice, comfortable, clean. Despite there being the 5 Nation Tournament (Ice Hockey) going on and all those young men, the hotel was pleasant, staff maintained a clean environment--it was...

Review collected in partnership with Embassy Suites Hotels
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1Thank Mary Helen T
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review

Thank you so much for the very nice review of our hotel. We are so glad that you had a great experience and enjoyed stay, complimentary breakfast as well as clean suites every guest receives. Thank you for staying with us and we look forward to welcoming you back soon! Rich Lundt General Manager

Houston, United States
Reviewed 16 August 2016

My stay at the Embassy Suites Frisco was very pleasant. The rooms were great and the complimentary breakfast and happy hour were nice. The check-in process was seamless and the staff was cordial and always available if needed.

Review collected in partnership with Embassy Suites Hotels
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Thank Denita H
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review

Thank you so much for the very nice review of our hotel. We are so glad that you had a pleasant stay and you enjoyed our wonderful service, complimentary breakfast as well as evening reception. Thank you for staying with us and we look forward to welcoming you back soon! Rich Lundt General Manager

TEXAS
Reviewed 15 August 2016 via mobile

First time here on a conference. I travel a lot for business and pleasure and cleanliness is a must. I was expecting top notch as location is in Frisco Texas which is supposed to be the high end area of DFW area. First I echecked in for 3pm. Arrived and room not ready. Said it would be 30-40 minutes and...

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Thank cthtexas
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review

Thank you for taking the time to review our hotel. We appreciate you staying with us and sharing your feedback. We apologize your room was not up to its excellent standard when you checked in. I will follow up with my Housekeeping and Engineering team to ensure we take all necessary steps to make sure this does not happen in...

Fulshear, Texas
Reviewed 13 August 2016

So we came in for a trade show and stayed here primarily because conference center is connected to the premises. The hotel is full functional with restaurant, bar and a well appointed room. The three stars really comes from the age of the room, and a very strong odor from their cleaner, almost like they were trying to cover up...

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Helpful?
Thank Badley72
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review

Thank you for taking the time to review our hotel. We are glad you enjoyed your stay but understand your stay was mixed. We will be sure to take your comments about our guest rooms under consideration as we re-evaluate guest needs and continually work to improve our guest experience. Thank you for staying with us and we hope you...

SAN ANGELO, United States
Reviewed 13 August 2016

The room was musky I had to go by freshers for the room. One day the room was not cleaned, I should have gotten a snack tray every day and only got 3 I was there for 8 days. The front desk didn't seem to know what was going on and didn't try to clear things up just made excuses....

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Carla H
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review

I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations during your stay. We are always looking for ways to improve our guest experience as...

Richmond, Virginia
Reviewed 9 August 2016

Five days after checking out of this hotel, an additional charge was placed on my credit card. I had the receipt that I received at checkout and when I called the hotel I was told the rate on the receipt was only half of the room rate. The accounting manager sent me a "doctored' receipt via email with the room...

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1Thank rr9145
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel. When you checked in our Front desk agent made a mistake and split your rate in half between you and your husband. Upon Realizing the mistake, we corrected it. Sorry for the inconvenience, if you would like to discuss this further please contact...

arkansas, United States
Reviewed 8 August 2016

construction and/or upgrades in convention area made it very hazardous to our group's members waking to their designated conference rooms. we were either tripping on wires or watching for falling objects. while in a conference room listening to a presentation, it was very distractive to hear back up warning beeps on workers' platforms and sawing noises.

Review collected in partnership with Embassy Suites Hotels
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Thank Allen G
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review

Thank you for your recent stay and review. We are always looking for ways to improve our guest experience. We apologize for the inconvenience caused by the Convention Center renovations. We value our guests, employees and vendors safety and try hard to make everyone aware of the renovations and construction areas. Thank you again for staying with us and we...

FRISCO, United States
Reviewed 8 August 2016

I stayed here for 6 night to attend a conference on site. The staff here was amazing, the hotel was beautiful and conference area was nice even though it was partially under construction. They have a awesome FREE happy hour each night from 5:30-7:30 with great drink selection and great snack. The café was great, a little small but the...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
1Thank Adriana L
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review

Thank you so much for the very nice review of our hotel. We are so glad that you enjoyed your stay with us. Our team takes pride in caring for our guests and appreciates your comments. Thank you for staying with us and we look forward to welcoming you back soon! Rich Lundt General Manager

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Near Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Spa
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The beautiful Embassy Suites Frisco Convention Center and Spa is located in the heart of Frisco. Frisco is the most booming place in the USA! So much is happening here! We are a four diamond, four star Embassy Suites! We boast over three hundred and thirty wonderfully appointed suites. We have that special four diamond, four star service that will exceed all of your expectations. The Embassy Frisco features a full service SPA BOTANICA which has everything from pedicures to body massages. The perfect place to relax from a meeting or sneak away for a romantic weekend.Talk about meeting space; we got you covered! The Embassy Frisco has a full convention center with over 90,000 square feet of flexible space that can accommodate up to two thousand! Whether you are coming in for that special meeting or family reunion- we do it all! Don't forget weddings! We have a special coordinator to assist your every need.The Embassy Frisco is close to everything to do! We are steps away from Dr Pepper Arena. We have views that overlook the Roughriders stadium. Close to many restaurants and shopping shopping shopping! Right across the street from Stonebrier mall and all they have to offer! So come on over to Frisco Embassy Convention Center and Spa- we will exceed all your expectations. ... more   less 

Additional Information about Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa

Address: 7600 John Q Hammons Dr, Frisco, TX 75034-1916
Region: United States > Texas > Frisco
Price Range: $219 - $412 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa 3.5*
Number of rooms: 330
Reservation Options:
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Also Known As:
Embassy Suites Dallas Frisco Hotel Frisco
Embassy Suites Frisco
Frisco Embassy Suites
Embassy Suites By Hilton Dallas Frisco Hotel Convention Center & Spa Texas
Hotel Style:
#3 Business Hotel in Frisco
#3 Romantic Hotel in Frisco
#5 Family Hotel in Frisco
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa staff and other travellers.
3 questions
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Kaufman
11 months ago
Dallas, Texas
2 months ago

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Questions? Get answers from Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“The rooms on baseball stadium side are better. Decent view, shade in evening hours and no noise from the garbage truck that arrives at 330am”
 of 5 bubbles mikee515, 13 Feb 2017 | Read review
“All rooms good”
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“Be sure to make it to breakfast!”
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