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Hilton Garden Inn Frisco

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#6 of 14 Hotels in Frisco
Certificate of Excellence
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364 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Frisco
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Showing 360: English reviews
Bowie, Texas, United States
Reviewed 30 August 2016

Good rooms and good service. Staff were extremely friendly and helpful. We did not use the pool, but the exercise room was well equipped, and the equipment was in top shape. Restaurant experience was very good and the waiter was extremely nice and helpful. He checked on us every three or four minutes and was quick to fill our glasses.

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Helpful?
Thank Kenneth E. R
Hot Springs, Arkansas
Reviewed 28 August 2016

Great location, excellent staff, comfortable room. Especially enjoyed the extensive breakfast offering. Shopping convenience and access to ball park and other entertainment venues great. Nebraska Furniture Mart close by

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Thank thomassX648BK
Texas
Reviewed 22 August 2016

The hotel is within walking distance to the Dr Pepper Center. The rooms are spacious and comfortable. The hotel was easy to navigate through. I ordered food at night and it was a quality sandwich and the beer was cold.

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Helpful?
Thank 270francisp
Fort Worth, Texas
Reviewed 18 August 2016

Would not recommend this property to anyone. Rooms were dirty and appear very old. Service at check in and out was very poor and impersonal to say the least. Used points for this stay and would love to have them back.

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Helpful?
1Thank cralston73
Monica T, General Manager at Hilton Garden Inn Frisco, responded to this review

Thank you again for your feedback. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. We hope you will consider staying with us again in January...

Cleveland, Ohio
Reviewed 13 August 2016

great staff, excellent service by front desk staff! the exceeded my needs and they were helpful. the hotel lication is perfect and the iffer shuttle service within five miles. there are plenty if dining choices, shopping plazas and a great mall in the vicinity! i would abdolutely recommend stating here when visiting the area!

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Helpful?
Thank dianebags_1
OK
Reviewed 11 August 2016

Everything was perfect with the hotel. The city of Frisco needs to install a Ped Xing across Gaylord Pkwy to the Dr. Pepper Arena. With the additional hotels being built north of Gaylord this is a major safety factor.

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Thank marconi1961
Streamwood, Illinois
Reviewed 31 July 2016

I only stayed here for one night, but it was a very pleasant stay. The hotel staff was very friendly when I checked in. I was greeted with a smile and a very friendly attitude. Every staff member I saw smiled and said hello. The room was spacious, clean and comfortable. We ate in the restaurant the night we checked...

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Thank limjoco
Dallas, Texas
Reviewed 27 July 2016

Everything would be perfect if they provided free breakfast. Everybody has to pay $10 to have breakfast each day. Also, the front desk women should work on being more professional with their image and grooming.

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Thank VictorPosada
Houston, Texas
Reviewed 26 July 2016

I would highly recommend this hotel to everyone! From the environment, rooms to staff and management. Truly a class act with great, caring, genuine attention to their guests needs.Great job as one of Hilton properties, The Best in this area!

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Thank Sholeh M
Reviewed 14 July 2016

The Hilton Garden Inn was the ultimate facility for comfort, cleanliness, and overall satisfaction. I can not think of any area that could use improvement. The custom breakfast was totally delicious and topped off my stay.

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Helpful?
Thank 337sherris

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Steps from the Frisco Convention Center, Stonebriar Centre, Pizza Hut Park & Dr. Pepper Arena, Hilton Garden Inn Frisco offers superior service and amenities. Enjoy a refreshing drink in our Pavilion Lounge, a relaxing swim in our pool, an invigorating workout in our gym, or a delicious meal at The Great American Grill. If work beckons, enjoy complimentary Wi-Fi and remote printing, or make use of our business center and meeting rooms. Hotel near SH 121 & Dallas North Tollway. ... more   less 

Additional Information about Hilton Garden Inn Frisco

Address: 7550 Gaylord Pkwy, Frisco, TX 75034-9513
Region: United States > Texas > Frisco
Price Range: $126 - $300 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Frisco 3*
Number of rooms: 102
Reservation Options:
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Also Known As:
Hilton Garden Inn Frisco Hotel Frisco
Hilton Garden Inn Frisco Texas
Hotel Style:
#4 Business Hotel in Frisco
#5 Romantic Hotel in Frisco
#6 Family Hotel in Frisco
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Frisco staff and other travellers.
1 question
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Gaffney, South Carolina
over a year ago

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Questions? Get answers from Hilton Garden Inn Frisco staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just don't get a room NO good room at this hotel”
 of 5 bubbles Tango1959, 30 Oct 2016 | Read review
“Only complimentary coffee was offered to the guest. A nice breakfast (cooked to order) buffet was offered for an additional cost $$$$.”
 of 5 bubbles fwcsportnut, 26 Oct 2016 | Read review
“Front-facing Preferred”
 of 5 bubbles AisleSeat01, 5 Oct 2016 | Read review
“First floor, said it was a suite, but only because it had an optional adjoining room.”
 of 5 bubbles SherryB884, 9 Jun 2016 | Read review
“DON'T BOOK. Poor value for the price”
 of 5 bubbles teresajm2015, 13 Jan 2016 | Read review
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