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This place impressed me straightaway with the person on the front desk (whose name I wish I had taken note of). She was helpful and so friendly and explained their shuttle service. I had a bottle of wine in the room but only paper cups...More
Thank you to the front desk and especially April for your amazing southern hospitality!
The hotel offered complimentary shuttle services around the city. We found that really handy. The bus driver was great, offering suggestions on what to do in the area.
If I’m ever...More
The location was good, the rooms tiny and the bathrooms were miniscule. $13 a day for parking. Almost no water pressure. However the shuttle service was such a bonus as downtown parking is difficult at best it totally made this a good choice for us....More
My wife and I planned an overnight stay in Ft. Worth to attend their Main Street Arts Festival and have a night out in Ft. Worth. Rather than stay in the heart of downtown (we were concerned about traffic and street noise) we opted for...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Fort Worth DowntownResponded 6 days ago
Thanks for choosing Holiday Inn Express And Suites Fort Worth Downtown TX and leaving your honest feedback.
I am sorry to read that your stay was not exceptional because of some issues, particularly with the rooms sound proofing and you find the facility...More
We felt that this HIE was not worth the almost$200 we spent for a King suite. We r IHG members. Charging $13 per night for parking was something we have never experienced. We were also surprised when we asked for extra coffee and were told...More
1 Thank emillan2018
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Fort Worth DowntownResponded 18 April 2018
It's always encouraging to hear from our loyal members. I understand that you are accustomed to free parking. As each hotel is independently owned and operated, some properties do charge for this service. I'm sorry your expectations were not met in this regard....More