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Holiday Inn Express Hotel & Suites Fort Worth (I-20)

136 reviews
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Traveller (12)
Room & Suite (14)
Dining (2)
Overview
  • Excellent49%
  • Very good22%
  • Average12%
  • Poor8%
  • Terrible9%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
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Reviews (136)Write a Review
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LanguageEnglish
64
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17
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13
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All reviewsfront deskroom was cleanrestaurants and shopsconvenient locationslept like a babymeeting roomstaff went out of their waywalking distancewould stay here againexcellent staysawgrassihopconnectivityremodelingrefrigeratorfreewaychannels
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1 - 5 of 135 reviews
Reviewed 4 weeks ago

I was staying for almost a week on business and immediately had trouble having a wifi signal strong enough to connect to my work VPN. I asked at the desk to see if there was an issue and we tested a few other rooms and...More

Thank Sambellla
Response from Sharon W, General Manager at Holiday Inn Express Hotel & Suites Fort Worth (I-20)Responded 4 weeks ago

Dear Sambellla, Thank you so much for your review of our hotel. I am pleased to hear that the hotel room was clean during your stay with us. We regret that the wifi signal was not strong enough for you to connect to your work...More

Hotel's Favourite
Reviewed 29 December 2016 via mobile

Came back and honestly everyone is friendly. Also, I love the cookies that they serve haha. I slept like a baby. Would recommend to anyone. I look forward to coming back. Everything is so clean too. The breakfast could be better but the omelets were...More

Thank 4780710jb
Response from Sharon W, General Manager at Holiday Inn Express Hotel & Suites Fort Worth (I-20)Responded 29 December 2016

Dear 4780710jb, This review made our day. We are so happy we could make your stay lovely. Thank you for taking the time to give us feedback; it really helps boost employee morale. We're excited to come to work every day to be able to...More

Reviewed 15 August 2017

We went to Fort Worth to help our son move. Holiday Inn Express Hotels are normally nice but this one was below par. The floor in our room had a definite sloping area towards the wall. It was in the walking path. We checked in...More

Thank alcshells
Response from Sharon W, General Manager at Holiday Inn Express Hotel & Suites Fort Worth (I-20)Responded 16 August 2017

Dear alcshells, Thank you so much for your review of our hotel. We regret the presentation of the room level impacted your experience at our hotel. We try our best to handle guest issues in a timely manner. We hope to offer you a more...More

Reviewed 5 August 2017 via mobile

Friendly staff upon checkin. Wasn't ecstatic about not having a fridge, hotel is a bit older and rooms were quaint. My only complaint was the sheets, they were just old and some stray hairs between the two, made me wonder if they were even changed....More

Thank Tina C
Response from Sharon W, General Manager at Holiday Inn Express Hotel & Suites Fort Worth (I-20)Responded 7 August 2017

Dear Tina C, Thank you so much for your comments regarding your most recent stay with us! It is our goal to provide excellent customer service and a clean hotel room to all our guests. We hope to see you soon. Sincerely, Sharon Wilbourn General...More

Reviewed 4 July 2017

I do not recommend this hotel at all. My issues with this stay are: 1) The second day we were there the hotel lobby flooded and the water was shut off for several hours during the night with no notice or explanation. 2) The fire...More

Thank jfitz16
Response from Sharon W, Manager at Holiday Inn Express Hotel & Suites Fort Worth (I-20)Responded 5 July 2017

Dear jfitz16, Thank you so much for your review of our hotel. We regret the presentation of the hotel n impacted your experience at our hotel. We hope to offer you a more pleasant stay in the future. Sincerely, Sharon Wilbourn General Manager

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Traveller (12)
Room & Suite (14)
Dining (2)
Pool & Beach (1)
Hotel & Grounds (16)
Bathroom (4)
Business Centre & Event Rooms (1)
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Multilingual Staff
Self-Serve Laundry
Children Activities (Kid / Family Friendly)
Dry Cleaning
Laundry Service
Banquet Room
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
USD 101 - USD 144 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#41 Business Hotel in Fort Worth
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 101 - USD 144 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#41 Business Hotel in Fort Worth
Room types
Suites, Non-Smoking Rooms, Family Rooms
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