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Extended Stay America - Fort Worth - Southwest

43 reviews
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Traveller (31)
Room & Suite (14)
Dining (1)
Overview
  • Excellent49%
  • Very good16%
  • Average20%
  • Poor6%
  • Terrible9%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (43)Write a Review
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All reviewsthe maintenance manreasonable ratesmain eventgreat place to stayfull kitchenfront deskbooked this hotelupon checkroom was cleantargetrelocatinghousekeeping
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11 - 15 of 42 reviews
Reviewed 9 August 2017

Wow your customers and make them want to come back to stay with your over the top customer service. Go above and beyond. Make sure that all rooms have working refrigerators, stoves, microwaves and hot water.More

Review collected in partnership with Extended Stay
Thank P507QZlisaf
Response from 00esa, Manager at Extended Stay America - Fort Worth - SouthwestResponded 13 October 2017

We strive to consistently deliver exceptional service, so we apologize that you had a disappointing experience with us. We value your feedback and will use it to ensure we are more consistent in our service levels. Please give us another chance to prove that we...More

Reviewed 3 August 2017 via mobile

Great place to stay. The staff is friendly and helpful and work hard to make you feel at home. I would recommend staying whether your on vacation or relocating or anything in between. They go out of their way to get you anything you might...More

Thank hrbevers
Response from 00esa, General Manager at Extended Stay America - Fort Worth - SouthwestResponded 4 August 2017

Thank you for sharing your kind review of Extended Stay America - Fort Worth - Southwest. We are delighted to know you and your family thoroughly enjoyed the time with us and that our courteous associates made it even more memorable. We greatly appreciate your...More

Reviewed 31 July 2017

Read the reviews, was skeptical at first because they were some negative ones but they must have been the problem because this place is Awesome! No problems, friendly staff quick check in room awesome!

Review collected in partnership with Extended Stay
Thank Capadethree
Response from 00esa, General Manager at Extended Stay America - Fort Worth - SouthwestResponded 1 August 2017

It was a pleasure to have you as our guest at Extended Stay America - Fort Worth - Southwest. We are thrilled you enjoyed our service and your room. We hope to welcome you back again. Sincerely, General Manager

Reviewed 24 July 2017

The rooms were nice and the location was great. The site definitely needs to pay more attention to cleanliness. I had to clean the floors in my room and the stairwells were disgusting. This hotel has the ability to be very nice!More

Review collected in partnership with Extended Stay
Thank Fred And Dany H
Response from 00esa, General Manager at Extended Stay America - Fort Worth - SouthwestResponded 25 July 2017

Thank you for sharing your experience with us. We are pleased to know you liked our excellent location and your room. That being said, we are sorry for the cleanliness issues your encountered and regret the inconvenience caused. We have shared your concerns with our...More

Reviewed 21 July 2017

Not a clean hotel, bathroom and Kitchen, we personally cleaned ourselves. Carpet was dirty. Front desk was never around when you tried to restalk your towls. They only do military discounts on certian types of rooms. and expect to pay your full pet deposit even...More

Review collected in partnership with Extended Stay
Thank 402christier
Response from 00esa, General Manager at Extended Stay America - Fort Worth - SouthwestResponded 22 July 2017

Please accept our sincerest apologies for failing to provide you a stay that could have met your expectations. We want every guest to have a pleasant experience, but we are sorry we fell short while you were here. Your comments have been shared with every...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Self-Serve Laundry
Breakfast included
Laundry Service
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Details
Price range
USD 71 - USD 97 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
USD 71 - USD 97 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
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Traveller (31)
Room & Suite (14)
Dining (1)
Pool & Beach (1)
Questions & Answers
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Room Tips
"Choose somewhere else!"
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"1st floor is better for rambunctious children"
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"Corner rooms are larger, but the property overall is quiet."
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"1st Floor is very quite. Plus easy to get in and out."
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