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All reviewsfull kitchenfront deskoatmealfree moviessized fridgerecliner chairaccept petslast minute stopnice linenswest texasroom was cleanroad tripnight clerka great place to stayeasy accessgreat roombig bend
needed a place to sleep and Candlewood suites was next door to the Fairfield. We stopped at the Fairfield and the night clerk had rooms, but couldn't figure out how to work the computer to get us checked in, so went to the Candlewood. The...More
1 Thank Kyle V
Response from IHGService, Guest Relations Manager at Candlewood Suites Fort StocktonResponded 30 April 2018
Hi Kyle V,
Thank you for your stay and for taking the time to share your experience with us. It is great to see the excellent rating you gave to our staff service and location.
I am sorry to read that you did not entirely...More
I stayed there with my pregnant wife, 1yr 1/2 old child, and two friends who stayed in a different room and were so happy with the service and room. We stayed to go to Big Bend National Park and we loved the first day that...More
Visited at the end of February. I got there around 3 something and there was a child hang on to their mother, she was working there, the child was unruly and was very distracting. I had to go back later and check in. Stop taking...More
1 Thank Kanneth S
Response from IHGService, Guest Relations Manager at Candlewood Suites Fort StocktonResponded 28 March 2018
Hello Kanneth S,
Thank you for taking time to share your experience with us. I am sorry to hear that you did not fully enjoy your time in our hotel due to the level of service you received. We take comments such as these seriously...More
Probably would just stay at holiday inn express rather than the Candlewood Suites. It’s nice to have a full kitchen, but no breakfast is included. The same price holiday inn gives you breakfast. Room had thin walls and a noisy bathroom exhaust fan. Bed ok....More
2 Thank lcrib
Response from IHGService, Guest Relations Manager at Candlewood Suites Fort StocktonResponded 7 November 2017
Thanks for going out to your way to share your experience and choosing to stay at our hotel. Although your stay was satisfactory on most part, I'm terribly sorry about the noise level in your room and outdated furniture.
We are committed to...More
Good location, good pricing. Rooms are good, I book a King but they only had queens open. The hotel has a weird smell in the halls, don't know if it the cleaner they are using. The hotel is well maintained and clean. Room is nice,...More