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Doubletree by Hilton, Dallas - Farmers Branch

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Doubletree by Hilton, Dallas - Farmers Branch
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566 Reviews from our TripAdvisor Community

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Showing 551: English reviews
San Antonio
Reviewed 6 days ago NEW

Very nice hotel for the price. People & Staff great. Quiet. Premium Internet about 3.5 MBS Up and Down. Good location for N. Dallas, Medical Center. Better here, I think, than staying in Central Dallas or close to the Medical Center for the price and quality of this hotel. Needs more HBO/SHOWTIME, as most hotels do.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Roger S
Tina M, Manager at Doubletree by Hilton, Dallas - Farmers Branch, responded to this review

Thank you so much for your comments!! We enjoyed having you and look forward to having you stay again!

Fort Lauderdale, United States
Reviewed 6 days ago NEW

Old hotel that needs updating. Rooms smelled of overpowering air freshener. Bed way too soft. Drunks yelling next door at 3:00 AM Could not reach front desk for assistance Just not a good experience. For the record, I have been a diamond member for many years. This is the first time I have been compelled to write a review

Review collected in partnership with DoubleTree by Hilton
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Thank H2124ZUianf
Tina M, Manager at Doubletree by Hilton, Dallas - Farmers Branch, responded to this review

Thank you for taking the time to provide feedback on your stay. We are aware that the hotel does need a renovation and are excited to tell you that we plan to start them in May. I also apologize that you were unable to reach anyone at the desk at 3am. i am currently looking into why that is. If...

Lowellville, Ohio
Reviewed 1 week ago NEW

We stayed here to be in a central location from Frisco, downtown Dallas, Fort Worth, Arlington, and Plano for events and site seeing. The hotel shuttle is second to none. We utilized the train service as well.

Review collected in partnership with DoubleTree by Hilton
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Thank jamesi208
Tina M, Manager at Doubletree by Hilton, Dallas - Farmers Branch, responded to this review

I am happy to hear that you enjoyed your stay!!

Dallas, Texas
Reviewed 2 weeks ago

When you are a Hilton Honors member you except to service to be exceptional however it was not - how can you have a night attendant that is no where to be found for over 30 minutes. They have drink vending machines that say they except cash however it did take my cash and I didn't receive a drink when...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank lovemswebb
Tina M, Manager at Doubletree by Hilton, Dallas - Farmers Branch, responded to this review

Thank you for providing detailed feedback on your experience while staying with us. I apologize that you did not receive the service that you expect when staying at one of our properties. If you could please contact me directly, we can discuss it further. Thank you.

Vancouver, Washington
Reviewed 2 weeks ago

I'm a sucker for great customer service. The team at the DoubleTree Farmer's Branch won be over from the beginning. After a less than optimal experience at a competitor's hotel, I called the DoubleTree and spoke with Candace. She accommodated me at a moment's notice and helped save my NYE. Other's who made my stay fantastic: Charlie & Rick. Charlie's...

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Helpful?
Thank KendraDawnRN
Tina M, Manager at Doubletree by Hilton, Dallas - Farmers Branch, responded to this review

Thank you for all of the kind words!! We do have an amazing staff and thank you for noticing them!!

Lafayette, Louisiana
Reviewed 3 weeks ago

Our 2 day stay was excellent! Beautiful hotel with lots of amenities. We stayed at the Farmer's Branch Dallas, Texas location two days before Christmas. The staff was very helpful and friendly. The breakfast was phenomenal. We felt very special because the hotel was not crowded, so all of our needs were met expeditiously. We even used the complimentary transportation...

Review collected in partnership with DoubleTree by Hilton
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Thank 354clarag
Oklahoma City
Reviewed 4 weeks ago

The hotel felt a little run down. Floors and surfaces felt sticky. Breakfast was absolutely terrible, and the free wireless was worthless. Positives were the friendly, helpful staff, the very comfy beds, and, of course, the cookies.

Review collected in partnership with DoubleTree by Hilton
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Thank KeliWOklahomaCity
Austin, Texas
Reviewed 5 weeks ago

The hotel itself is very nice and clean, the staff are very welcoming, helpful, and nice. Had some minor hiccups that were very disappointing to me and my family, but the staff made sure to fix it quickly.

Review collected in partnership with DoubleTree by Hilton
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Thank Marisa M
Chicago, Illinois
Reviewed 5 weeks ago

The staff was great , so was the service . Had one problem where the closet door fell on me as I opened it . They comped the night , which was cool . Just felt like I should have been comped some future stays as the closet door did tear some skin off my arm .

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Thank 485sammies
San Lorenzo, United States
Reviewed 12 December 2016

Wonderful Staff who went out of their way for us. Came for business but getting together downstairs in the evening after work was really enjoyable as well; Being a Hilton Honors Member, the breakfast service was complimentary.

Review collected in partnership with DoubleTree by Hilton
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Thank 551terriew
Tina M, Manager at Doubletree by Hilton, Dallas - Farmers Branch, responded to this review

Thank you for taking the time to post a review of our hotel! I agree that our staff is pretty awesome! I'm so glad that you were able to enjoy our lobby in the evenings with your coworkers! We look forward to having you stay again!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The DoubleTree by Hilton Hotel Dallas-Farmers Branch hotel blends classic elegance with stylish, modern accommodations and amenities, distinguishing us from the ordinary hotels. Treat yourself to one of our 160 spacious upscale guest rooms. Relax with a subtle Merlot in our lakeside lounge, dine in our onsite restaurant offering a scrumptious breakfast buffet with cook to order omelets. Dive into our sparkling outdoor swimming pool, overlooking the Las Colinas Crossings Lake. Marvel at our stunningly lakeside lawns shaded by towering trees and vibrant crepe myrtles. For business or pleasure, our warm contemporary accommodations are designed for your upscale lifestyle. Including oversized work desk, ergonomic Herman Miller chair and task lighting. Our delightful corporate hotel amenities makes for an unforgettable stay. ... more   less 

Additional Information about Doubletree by Hilton, Dallas - Farmers Branch

Address: 11611 Luna Road, Farmers Branch, TX 75234
Region: United States > Texas > Farmers Branch
Price Range: $113 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Doubletree by Hilton, Dallas - Farmers Branch 3*
Number of rooms: 160
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Also Known As:
Doubletree Club Dallas - Farmer`s Branch Hotel Farmers Branch
Doubletree Hotel Dallas
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Questions & Answers

Questions? Get answers from Doubletree by Hilton, Dallas - Farmers Branch staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with balcony overlook a pretty lake and trail.”
 of 5 bubbles jtoski, 15 Nov 2016 | Read review
“Choose 5th floor Hilton Honours. We overlooked a car park and had a side view of the lake. Possibly request a lake view room.”
 of 5 bubbles orrfamily4, 15 Nov 2016 | Read review
“Get a balcony room facing the lake...it's nice to wake up to. :)”
 of 5 bubbles Foxxx626, 1 Nov 2016 | Read review
“If something isn't right, don't be afraid to politely let them know.”
 of 5 bubbles 972tarap, 22 Jul 2016 | Read review
“The best views are on the west side of the hotel facing the lake and these have balconies as well.”
 of 5 bubbles leeann_harrison, 28 Jun 2016 | Read review
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