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Extended Stay America - Dallas - Farmers Branch

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Extended Stay America - Dallas - Farmers Branch
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54 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Dallas - Farmers Branch
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Showing 52: English reviews
Level Contributor
21 reviews
6 hotel reviews
Reviewed 9 August 2014

I booked via Hotwire for this hotel, only spent $45 for the night. For the money it was fine. Nice room, Friendly staff. To get all the amenities for the kitchen part you have to ask for them from the front desk. In the morning they just have a grab and go breakfast which I knew that going into it... More 

Helpful?
Thank Rmharts
Dallas, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 June 2014

I booked this hotel on Priceline. The young lady, Dedtria, was nice enough to give me a nonsmoking room. This room smelled like smoke so bad that when I got home after my week's stay I had to wash all my clothes. Even my pillow now smells like smoke. The "fully equipped" kitchen had 2 knives, 1 fork, 1 plate,... More 

Helpful?
2 Thank cdlutz59
Manager_11525, General Manager at Extended Stay America - Dallas - Farmers Branch, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I am so sorry that our hotel and the service our staff provided did not meet your expectations. As this hotel's manager, I can assure you that we are taking your comments very seriously and are working to improve our offerings and the service... More 

Travellers are raving about these Farmers Branch hotels

Dallas, Texas
1 review
Reviewed 16 May 2014

Check in was easy, check out was... odd. The lobby wasn't open when I needed to check out at 6:30am. I discovered, in the middle of the night, my AC was leaking on the floor. The wifi never worked, and when I called the tech support on the little placard in the room they said they no longer do tech... More 

Helpful?
Thank Bee802
Denver, Colorado
1 review
Reviewed 5 May 2014

The staff needs training for sure. They had real attitude problems. I booked online through Priceline and because of this was bumped from non-smoking rooms and given a room that hadn't been cleaned yet. I was moved to a non-smoking room the next day. It was very nice. Breakfast was promised and there was never any served that I could... More 

Helpful?
Thank Bill P
Manager_11525, General Manager at Extended Stay America - Dallas - Farmers Branch, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The situation you described regarding the service, training, and room cleanliness is truly regrettable. We are very sorry for your experience. I am evaluating the staff to ensure that these issues do not happen again in the future. Thank you very much for bringing... More 

Tyler, Texas
Level Contributor
58 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 31 March 2014

I arrived at the hotel at 1 am with our daughter asleep in the car. The front desk was closed and barred. I used the lobby phone to call the clerk. She was NOT glad to see me. She informed me I did not have a reservation and told me to call the reservation agency myself . It took 30... More 

Helpful?
Thank ScottyWood1927
Dallas, Texas
2 reviews
Reviewed 9 February 2014

Staff is amazing! Very clean rooms. Location is convenient with access to tollway. Highly recommend. The manager is very helpful in helping with directions so that I may learn my way around easily. Love the breakfast bar in the mornings and it always smells clean.

Helpful?
Thank DDPetty
Memphis, Tennessee
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 14 January 2014

So I was thinking lets try this hotel, seems in a central location, looks safe and we were staying for five days so the price was right. UMMMMMM NOOOOO staff are lower functioning when it comes to intelligence. I called to ask for a double prior to arrival. The clerk did not make note of this in my reservation at... More 

Helpful?
1 Thank k w
Omaha, Arkansas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 January 2014

Rooms are dirty and the air quality is very poor. Towels are in bad shape. Caulking and paint in bathrooms are unacceptable. The floor had a wide variety of human hair. The toilet would run unless you lifted the handle manually. Hot water wasn't hot!

Helpful?
2 Thank David C
Manager_11525, General Manager at Extended Stay America - Dallas - Farmers Branch, responded to this review

I appreciate you bringing your experience to our attention. The cleanliness issues you described is unacceptable, and I sincerely apologize for your experience. Your comments were reviewed by the staff, and we will take every measure to make sure your experience is not repeated. We continually work to improve our hotel, so I really appreciate you providing us with your... More 

Dallas, Texas
1 review
Reviewed 13 December 2013

The staff customer service skills are very poor to unresponsive to minimal requests such as towels and cleaning and receiving packages. Not a good place to stay to conduct business as the staff are very inconsiderate and intrusive. The staff constantly calls with unsubstantiated demands and issues about billing even asking how to process their own books. For example, one... More 

Helpful?
Thank Beverly G
Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 December 2013

I've stayed in many Extended Stay Americas and my experience has generally been decent. This stay was the worst of them, and the worst hotel experience I have ever had. The room was fine, the weekly-cleaning was fine, my issue is with the management and staff. I spent a very large amount of time here and was treated like garbage.... More 

Helpful?
3 Thank Chris R

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Dallas - Farmers Branch

Address: 4022 Parkside Center Blvd., Farmers Branch, TX 75244 (Formerly Studio Plus Deluxe Studios)
Region: United States > Texas > Farmers Branch
Price Range: $108 - $152 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Dallas - Farmers Branch 2.5*
Number of rooms: 1
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Extended Stay, Hotels.com, Expedia, Priceline, Travelocity and Odigeo so you can book your Extended Stay America - Dallas - Farmers Branch reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Studio Plus Farmers Branch
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Dallas - Farmers Branch staff and other travellers.
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Questions? Get answers from Extended Stay America - Dallas - Farmers Branch staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Wifi was hard to access. Good thing was it was in a good area.”
 of 5 bubbles Jay1946, 8 Sep 2016 | Read review
“Book somewhere else.”
 of 5 bubbles Bee802, 15 May 2014 | Read review
“Corner rooms are handy to get to from the parking lots.”
 of 5 bubbles 120billp, 4 May 2014 | Read review
“The price was right. Expect some compromises.”
 of 5 bubbles ScottyWood1927, 30 Mar 2014 | Read review
“Great location but unclean”
 of 5 bubbles kw245, 13 Jan 2014 | Read review
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