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Holiday Inn Express & Suites Elgin

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Holiday Inn Express & Suites Elgin
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64 Reviews from our TripAdvisor Community

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Showing 63: English reviews
Reviewed 2 weeks ago via mobile

Hotel was as expected of a Holiday Inn. Good breakfast and clean rooms. The lady at the desk, Muna I believe was her name, was a real pleasure both nights we stayed and helped with our complicated schedule and check in process. Will stay again in future.

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Helpful?
Thank S W
Friendswood, Texas
Reviewed 24 October 2016 via mobile

I'm a traveller by trade so I stay in a lot of hotels. We spent 3 nights here for the USGP F1 race. I was told the place was run down but the other Austin hotels were full. Your first impression is that the property is in need of maintenance. Paint cleaning and minor wall holes and scrapes. The side...

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Helpful?
Thank Shammwow
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Elgin, responded to this review

Dear Shammwow, Thank you very much for taking the time to share your comments online. Please allow us to apologize for the unexpected experience you had with the service you received from our staff and the condition of our facility fell below your expectations. We work very hard to ensure our facilities and guest services are superior and strive to...

Monroe, Louisiana
Reviewed 4 October 2016

This is one of the smaller Holiday Inn Express locations in which my wife and I have stayed. It is situated behind businesses fronting Hwy. 290 with an entrance drive leading to and from the highway. I found the front desk staff to be efficient and the lady who runs the breakfast area very conscientious. Otherwise this was just an...

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Helpful?
Thank jrsmith8
Elgin-HIEX, Manager at Holiday Inn Express & Suites Elgin, responded to this review

Thank you for your candid review. We have shared your compliment with our staff. We hope to see you again the next time you are in Elgin Texas.

Fayetteville, Georgia
Reviewed 3 September 2016

I already told them this in my Ihg survey. We stayed here, because we had a funeral to attend in Elgin. It is a nice hotel, with a great breakfast. The reason why I gave them a 3 instead of a 5. I booked on the Ihg website since I'm a rewards member. I booked a 2 queen bed suite...

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Helpful?
Thank Caleb J
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Elgin, responded to this review

Dear Caleb J, Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business with us. I am glad to read your positive feedback on the comfort of the beds and was satisfied with the breakfast selection. However, we are truly sorry if your...

Tyler, Texas
Reviewed 4 August 2016

A weekend getaway with the granddaughters close to their home while the parents were moving to the new house. Room was very spacious and clean. We loved the pool. A nice breakfast topped it off. Will definitely stay again.

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Helpful?
Thank DeAnne B
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Elgin, responded to this review

Dear DeAnne B, Thank you very much for taking the time to share your thoughts and comments regarding your stay with us. There is no greater satisfaction as a customer service professional than receiving kind words from a valued guest like you. We are delighted to know that you found our rooms to be very spacious and clean, and our...

Texas
Reviewed 26 July 2016

This hotel could have been a little cleaner or a little quieter. Overall it was a little less than we expect from this chain. It's not bad, but they can do better. The front desk staff was polite and the breakfast was hot and plentiful (though the sausage was too poor quality and it didn't sit well when we got...

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Helpful?
Thank CharlesFender
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Elgin, responded to this review

Dear CharlesFender, Thank you for being our guest and for taking the time to share your comments. We are glad to hear that your overall stay was to your satisfaction. However, it is regrettable that some of our breakfast options and housekeeping services did not live up to your expectations. Rest assured that this will be shared with our management...

Reviewed 25 July 2016 via mobile

This hotel is disgusting. Found bed bugs in room 310, the second room had not been cleaned since the previous guests and the third room had stains on the mattress, the floors we're filthy and there were dead crickets in the light fixtures. I wouldn't allow my name on this hotel if I were Holiday Inn.

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Helpful?
Thank Brandee S
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Elgin, responded to this review

Dear Brandee S, First of all, thank you very much for your recent stay at our Holiday Inn Express & Suites Elgin, TX. I am so sorry to see you did not enjoy your overall experience with us, especially with cleanliness. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We...

San Antonio, Texas
Reviewed 14 July 2016

We stayed here as we were attending the Lone Star Round-Up at the Austin Fair Grounds. This hotel is easy to get to from the fair grounds and keeps you out of the heavy Austin traffic and traffic back-up. The staff was extremely nice and the hotel was clean. Our room was comfortable and quiet. This Holiday Inn Express is...

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Helpful?
Thank FunAndSun57
Elgin-HIEX, Manager at Holiday Inn Express & Suites Elgin, responded to this review

Thank you for your candid review. We have shared your compliment with our staff. We hope to see you again the next time you are in Elgin Texas.

Reviewed 26 June 2016 via mobile

When our AC broke June 18 we had to abandon our home so our 10 year old golden retriever wouldn't burn up!! This Holiday Inn was perfect. It was very clean which is very important to me!! It was quiet given that it is located right off Hwy 290. They offer a nice breakfast in the lobby. The room was...

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Helpful?
Thank Juanita D
Elgin-HIEX, Manager at Holiday Inn Express & Suites Elgin, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Manager

Austin, Texas
Reviewed 9 June 2016

We were assigned room 203. It was stinky. When you walked into the room you got the overall impression that it was not clean. The room smelled like a dirty mop, the closet smelled even worse. The beds were uncomfortable. I stayed at this hotel 2 years ago and it was very clean, no problems. Maybe it is under new...

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Helpful?
Thank joneepony
Elgin-HIEX, Manager at Holiday Inn Express & Suites Elgin, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the issues you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Welcome to Holiday Inn Express Hotel & Suites located in Elgin, TX. The best modern hotel for the value-oriented traveler. This impressive facility offers 50 spacious guest rooms including 15 specialty suites with amenities such as refrigerators, microwaves, coffeemakers, iron/ironing boards and hairdryers. Handicap accessible suites available. Hotel guests enjoy a complimentary continental breakfast beginning at 6:30 a.m. until 9:30 a.m. (featuring assorted breads, fresh fruit, whole grain cereals, pastries, muffins, milk and juices.) Complimentary coffee 24 hours a day. We also offer in all of our rooms spacious work areas, 2-line speaker phones, voice mail, and data-ports with high-speed Internet access. Come and enjoy our historical town and beautiful scenery, with lots of antique shops to the World class BBQ that only Elgin can offer. Stay Smart with us. ... more   less 

Additional Information about Holiday Inn Express & Suites Elgin

Address: 258 Hwy 290 North, Elgin, TX 78621
Region: United States > Texas > Elgin
Price Range: $140 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Elgin 2.5*
Number of rooms: 58
Reservation Options:
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Also Known As:
Holiday Inn Express Elgin Hotel Elgin
Holiday Inn Elgin
Elgin Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express & Suites Elgin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would ask for a view of the pool as opposed to the other option.”
 of 5 bubbles michaellM1218CB, 26 May 2015 | Read review
“We were on third floor and never heard a thing”
 of 5 bubbles Limeylady77, 19 Feb 2015 | Read review
“Select a room on back side of hotel. They are quieter and have a decent view of country.”
 of 5 bubbles dennisf563, 6 Nov 2014 | Read review
“The corner rooms are huge.”
 of 5 bubbles SJDUDE, 11 Oct 2014 | Read review
“I would recommend the rooms with two queen beds because the rooms seem larger and have all the pillows you could possibly need.”
 of 5 bubbles ninao981, 17 Sep 2014 | Read review
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