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Hilton Garden Inn Dallas / Duncanville

Expedia.comUSD 146*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hilton Garden Inn Dallas \/ Duncanville
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445 Reviews from our TripAdvisor Community

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Showing 443: English reviews
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Anahuac
Reviewed yesterday NEW

This hotel offers digital checkin the room I had was quite spacious. Try to get a room on the side of the hotel away from the highway if you're a light sleeper. The staff was very friendly and helpful

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Diamond5Anahuac
Waco, Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 12 March 2017

We were in town for this years Spring Sing at DBU where our youngest daughter attends college. We chose this Hilton property because it's convenient to the school. From check in to check out we had great service, the room was very clean, and breakfast was delicious. As parents, spending time with our youngest in Dallas when we can is...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Timothy T
About Hotel's Favourite Review
hgiduncanville, General Manager at Hilton Garden Inn Dallas / Duncanville, responded to this review

Your satisfaction is our top priority. Thank you for staying with us.

Arlington, United States
Reviewed 1 week ago

Great place, very hospitable staff and management. Nice large rooms and baths. SUPER breakfast. Very affordable. Restaurant food and staff are very good. Pool, fitness area are clean and well used. Great spot of large functions and small private settings. Flexible staff.

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Helpful?
Thank Brain L
Houston, United States
Reviewed 1 week ago

The staff was exceptional, however the rooms were not. Several red stains on the carpet and the bathroom smelled like a dirty mop had been dunked in Clorox and then used to mop the floor....it stunk bad. As soon as I reported it to guest services the staff immediately switched my room to a jr suite. We found this room...

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Helpful?
Thank 623sylviar
Reviewed 1 week ago

My room was clean and everything was functional, the only gripe was the scent of cigarettes. I thought I requested a smoke-free room. Despite that flaw, I was able to sleep comfortably in the memory foam King bed and although I didn't use it, there was a Keurig in the room. Location is close to many restaurants and shopping malls....

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank KayFBaby
Jackson, Mississippi
Reviewed 1 week ago

The hotel staff was nice and very helpful! I enjoyed the breakfast it was great! The rooms were clean and smelled fres! I only wish the breakfast was complimentary, but never the less it was great! It was an overall great stay!

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Helpful?
Thank 759alyssap
Oklahoma City, United States
Reviewed 2 weeks ago

I did not like your hotel and will not do business with Hilton ever again. The only employee at your hotel, who was nice to me was Octavia. She went out of her way to make sure we found the funeral home and the church. We went to Duncanville to attend my sister's funeral.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank robertu637
hgiduncanville, Front Office Manager at Hilton Garden Inn Dallas / Duncanville, responded to this review

Thank you for offering us the feedback. It's obvious that we missed the opportunity to serve you and your family in the manner that you have come to expect from a Hilton- especially during a time of family gathering. I'm reaching-out to apologize on behalf of our entire Hilton team in Duncanville! I have addressed the team member responsible for...

Marlin, Texas
Reviewed 2 weeks ago

I stayed in a junior suite room. It was one of the most spacious suites I've been in, in a very long time. However, the beds are not very comfortable... the mattress was hard and comforters were thin.

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Helpful?
Thank mz_wash627
Management response:

Good evening, Ms. Washington, Thank you for your feedback, regarding your accommodations. We apologize for the discomfort you felt while staying with us here at The Hilton Garden Inn. The choose your snooze bedding is designed to allow you to adjust your mattress to your comfort level. Hopefully, this was called to your attention upon check-in. Never-the-less, I would like...

Cedar Hill, Texas
Reviewed 3 weeks ago

My daughter was turning 17, so she wanted a suite to have a sleepover with friends and family. Everything was fantastic and the staff was excellent and went above the call of duty. The only problem was, nobody told me, "NO FREE BREAKFAST", at such a nice respectful hotel as Hilton Garden Inn, breakfast for 4 should come with every...

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Helpful?
Thank K5516CQaprils
hgiduncanville, General Manager at Hilton Garden Inn Dallas / Duncanville, responded to this review

Thank you for your feedback. I am very happy to hear your daughter and friends enjoyed their stay with us. Our full service restaurant serves a fantastic breakfast and dinner, but yes, we do charge for it. I do hope you will stay with us again soon. We appreciate your business!

McAllen, United States
Reviewed 3 weeks ago

We were well treated from check in to check out. I was addressed formally, which I prefer, and felt the kindness was genuine. It was very close to our basketball venue and right off of the expressway but I could not hear traffic.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank I4972BLjosephm
hgiduncanville, General Manager at Hilton Garden Inn Dallas / Duncanville, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very happy that you enjoyed your stay.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
Hilton Garden Inn Dallas/Duncanville located off I-20 near US-67 is just minutes from downtown Dallas and major area employers like Dallas Auto Auction. Enjoy a refreshing drink in our Pavilion Lounge, a relaxing swim in our pool, an invigorating workout in our gym, or a delicious meal at The Great American Grill. If work beckons, enjoy complimentary Wi-Fi and remote printing, or make use of our business center and meeting rooms. ... more   less 

Additional Information about Hilton Garden Inn Dallas / Duncanville

Address: 800 N Main St, Duncanville, TX 75116-2725
Region: United States > Texas > Duncanville
Price Range: $152 - $280 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Dallas / Duncanville 3*
Number of rooms: 142
Reservation Options:
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Also Known As:
Hilton Garden Inn Dallas / Duncanville Hotel Duncanville
Hilton Duncanville
Hilton Garden Inn Duncanville
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Dallas / Duncanville staff and other travellers.
2 questions
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Questions? Get answers from Hilton Garden Inn Dallas / Duncanville staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are rooms that face the interstate and ones that face the back. The back might be less noisy”
568leslieo, 24 Feb 2016 | Read review
“All rooms are good”
lettucecook, 4 Feb 2016 | Read review
“We have stayed here several times on business and we have not found a "bad" or noisy room.”
csbernard, 23 Jan 2016 | Read review
“Should have a room away from I-20 and I believe there are train tracks nearby so get room away from hotel side facing the tracks.”
B7300FTharrys, 29 Nov 2015 | Read review
“Higher floors units are quieter”
910jjc, 6 Aug 2015 | Read review
5 of 5
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USD 146* /night
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Prices are for 1 room, 2 adults
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