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Holiday Inn Express Suites - Duncanville

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Holiday Inn Express Suites - Duncanville
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53 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Suites - Duncanville
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Showing 53: English reviews
Chicago
Reviewed 7 April 2016

Upon arriving, after the drive from Michigan, I was not in the mood to deal with any nonsense. After all, I am a card carrying member. The young man who worked the desk the evening of the 25th was so kind and welcoming. I truly felt WELCOMED! I was a little skeptical because of some the reviews I read. They...

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Helpful?
Thank Daffylou
Elijah R, General Manager at Holiday Inn Express Suites - Duncanville, responded to this review

I am very grateful we were able to turn your night around. We always try and do our very best to make every guest feel just as welcomed! Thank you so very much for the kind words and please let us know if you are ever back in town.

Waco, Texas
Reviewed 18 February 2016

You can count on Holiday Inn to be clean and the breakfast to be fresh. This hotel exceeded the standard! Everything was sparkling clean in spite of the large number of high school basketball players there. The kitchen manager was kept very busy because there were lots of hungry teens - but the food never ran out and the manager...

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Helpful?
Thank glo62
Elijah R, General Manager at Holiday Inn Express Suites - Duncanville, responded to this review

Thank you so very much for taking the time to write a review, I will make sure and share your comments with my cleaning staff as well as our kitchen staff. We look forward to seeing you again!

Jackson, Mississippi
Reviewed 17 October 2015 via mobile

I visited this location on business. From initial appearance, the hotel looked very nice. The lobby area was cozy and tidy, the rooms were clean and the management seemed pleasant. Upon inspection of the room, one could notice sings of wear and minor unfinished upgrade issues. My room was nice. The beds were comfortable, the pillows were fully and I...

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Helpful?
1Thank PrestonRobinsonIII
Elijah R, General Manager at Holiday Inn Express Suites - Duncanville, responded to this review

Thank you for taking the time to fill out a review and such a detailed review is very good feedback for us. I'm happy to let you know we will be going through a complete renovation very soon that should be complete sometime in mid-late 2016. We look forward to your next visit and to see how you like our...

ELKTON
Reviewed 13 October 2015

An excellent place to stay! The hotel was clean and quiet and the maids and hotel staff were very friendly and helpful. Bath and Body signature toiletries. WOW! Complimentary breakfast was delicious. From hot food to cold, so many choices all good. Craig at the front desk attended to our every need. From housing our luggage until our ride arrived...

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Helpful?
Thank CANDACE B
Elijah R, General Manager at Holiday Inn Express Suites - Duncanville, responded to this review

Thank you so much for your response we appreciate your kind words. Those cookies are quite good its a real struggle for us not to eat them daily! We look forward to your next visit please let us know when you are coming again.

Los Angeles, California
Reviewed 17 August 2015

I book this room in July 2015 and was quoted a rate of $68 a night. I took down the confirmation number not realizing I never received an email confirmation. I checked in on August 13th with no problems. The room was clean, comfortable and suited my needs. There was a faulty fire alarm that went off at 4:30 am...

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Helpful?
1Thank 1gr8dancer
Elijah R, General Manager at Holiday Inn Express Suites - Duncanville, responded to this review

Thank you for taking the time to fill out a review, please call me direct and I would be more than happy to adjust your folio to the proper rate. All reservations keep a history of every change so if it was accidently changed I would be able to see it. We will get it all taken care of just...

Reviewed 23 July 2015 via mobile

I like the The place it was your standard holiday inn in the hood didn't smell funny was fairly clean good bargain for that side of town very friendly customer service breakfast was the same O same O pancake machine yogurt milk everything was fresh

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Thank Bruce P
Elijah R, General Manager at Holiday Inn Express Suites - Duncanville, responded to this review

Thank you for taking the time to fill out a review we appreciate your kind words. We hope to see you back very soon!

Indianapolis, Indiana
Reviewed 20 July 2015

This hotel has GREAT BONES - it's structurally pleasing and very well laid-out and planned. However, it is in serious need of attention, maintenance, cleaning, and updating/renovating. The first thing that greeted us when we walked into the lobby was the musty, almost "moldy", smell of an old building. I looked over, and there was Ayana at the front desk...

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Helpful?
1Thank CharlieCN
Elijah R, General Manager at Holiday Inn Express Suites - Duncanville, responded to this review

Thank you for taking the time to fill out a review and I would like to apologize for any inconvenience during your stay. As the General Manager it is always my goal to ensure we give the best service and product to all of our guest. I'm very excited to announce we will be receiving a complete renovation in the...

Dallas, Georgia
Reviewed 15 July 2015

I used Hotwire to book this hotel and when I arrived at 3AM the night auditor was extremely friendly and checked us in fast. When we arrived to the room it was really dark but I did notice some that the trash cans had trash in them and that everything seemed really dusty. The room also had a really strong...

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Helpful?
Thank Natalie S
Elijah R, General Manager at Holiday Inn Express Suites - Duncanville, responded to this review

I am extremely sorry this happened, I honestly cant imagine how this got like this, short of something being done in the room for maintenance and it was accidently made clean before it was cleaned. I apologize again and we will use this as an opportunity to train our staff to make sure this kind of thing doesn't happen again.

detroit, United States
Reviewed 8 July 2015

We chose this hotel for the close proximity to the Potters House....as the reputation of HI, it was clean, friendly and efficient staff and reasonably priced....although I think it's time for the mattresses to be replaced, it may just be a personal preference for firmer mattresses.....although, we didn't request it when making the reservation, when checking in, we asked for...

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Helpful?
Thank Marsha F
Elijah R, General Manager at Holiday Inn Express Suites - Duncanville, responded to this review

Thank you for taking the time to write a review we appreciate all feedback. We look forward to your next stay!

Cleveland, Ohio
Reviewed 2 April 2015

I am always pleased with Holiday Inn.-but this visit was so disappointing.The tv color was green,the refrigerator was loud-so we unplugged it and there were multiple coils of pubic hair in the bathroom.The curtains in the room were sheer -so there was no privacy.ugh

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Thank P G
IHGCare, Guest Relations Manager at Holiday Inn Express Suites - Duncanville, responded to this review

Dear P G, Thank you for taking the time to complete a review on your stay. I'm sorry that our amenities and the level of cleanliness in the bathroom fell below your expectations. I hope you can believe me when I say that your experience is not the norm for our property. We take great pride in keeping our amenities...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites in Duncanville, Texas features 76 luxurious guest rooms. We are just 15 minutes south of downtown Dallas near the cities of Lancaster, Desoto, Cedar Hill, and Oak Cliff with easy access to Highway 67, Interstate 20, and Interstate 35E.Accommodating business and leisure travelers, our hotel features a complimentary 24-hour business center and fitness room, an indoor whirlpool, guest laundry, and meeting facilities. In addition to our complimentary Express Start hot breakfast bar buffet, all guests will enjoy a microwave, mini-fridge, coffee-maker, large work desk, two phones with data-ports and conference call capabilities, iron and ironing board, free wired and wireless high-speed Internet access, and flat screen cable television with HBO in each guest room.Our hotel is only 30 miles from DFW International Airport, 19 miles from Dallas Love Field, and 5 miles from Dallas Executive Airport. We are also just minutes away from AAFES, Eagle Business & Industrial Park, Redbird Business Park, and Cedar Hill's Uptown Village.Area attractions include the American Airlines Center, West End, JFK Memorial Museum, Dallas Zoo, Dallas World Aquarium, Dallas Convention Center, Fair Park, Joe Pool Lake, and many nearby golf courses, restaurants, and shopping centers.Please contact us today for more information! ... more   less 

Additional Information about Holiday Inn Express Suites - Duncanville

Address: 1035 E Highway 67, Duncanville, TX 75137-2703
Region: United States > Texas > Duncanville
Price Range: $109 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Suites - Duncanville 2.5*
Number of rooms: 76
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Also Known As:
Holiday Inn Express Suites - Duncanville Hotel Duncanville
Holiday Inn Duncanville
Duncanville Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Suites - Duncanville staff and other travellers.
1 question
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Questions? Get answers from Holiday Inn Express Suites - Duncanville staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check your room before you unpack”
 of 5 bubbles marksw12, 30 Jul 2016 | Read review
“Our room was on the side away from the Highway and was very quiet.”
 of 5 bubbles glo62, 17 Feb 2016 | Read review
“Refuse the front around the lobby.”
 of 5 bubbles my sweet, 22 Mar 2015 | Read review
“My room was near an Exit so it took very little time getting to my vehicle.”
 of 5 bubbles 68tamarrak, 21 Jan 2015 | Read review
“I stayed on the top floor, and had plenty of hot water and water pressure.”
 of 5 bubbles off2h2oski, 3 Apr 2014 | Read review
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