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Hampton Inn & Suites Dallas-Desoto

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Traveller (13)
Room & Suite (26)
Dining (14)
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Overview
  • Excellent63%
  • Very good18%
  • Average10%
  • Poor5%
  • Terrible4%
Travellers talk about
“front desk”(47 reviews)
“huge room”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from Hampton Inn & Suites Dallas-Desoto
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hampton Inn & Suites Dallas-Desoto
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (495)
There are newer reviews for Hampton Inn & Suites Dallas-Desoto
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Traveller rating
296
94
54
29
22
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LanguageEnglish
296
94
54
29
22
Show reviews that mention
All reviewsfront deskhuge roomcomplimentary breakfastking suiteroad noisethe hotel staffwafflesthe breakfast areawould highly recommend this hotelthe hotel is cleanenjoyed my stayone night stayupon checkhot tubgreat place to staygreat customer serviceexcellent stay
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71 - 75 of 495 reviews
Reviewed 24 May 2017

This is a newer hotel and the lobby area is small however very well kept with nice furnishings. The pool is indoors and was very clean as well as the area surrounding it. The double bed suite was very roomy and accommodate 8 Varsity basketball...More

Review collected in partnership with Hampton
Thank Juvy27
Response from Carol C, General Manager at Hampton Inn & Suites Dallas-DesotoResponded 30 May 2017

Dear valued guest, Thank you for taking the time to fill out this survey on trip advisor. We greatly appreciate the feedback you shared about this hotel. We enjoyed having you here at the hotel and look forward to having you next year. Thank you,...More

Reviewed 19 May 2017

The staff at the Desoto, Tx Hampton Inn strives to make you feel very welcome, they are extremely approachable with questions and answers. I would recommend this location to all my friends and family.More

Review collected in partnership with Hampton
Thank James B
Response from Carol C, General Manager at Hampton Inn & Suites Dallas-DesotoResponded 22 May 2017

Good Morning James, We really appreciate you staying here at the Hampton Inn & Suites in Desoto. It was a pleasure to have you here with us and we look forward to your next visit. We really appreciate you taking the time to fill out...More

Reviewed 18 May 2017

Friendly staff from check in, during breakfast, and at chech out! The staff were very helpful in resolving several issues we had with our room. Due to these issues, I was held back from rating higher.More

Review collected in partnership with Hampton
Thank 399sherylh
Response from Carol C, General Manager at Hampton Inn & Suites Dallas-DesotoResponded 18 May 2017

Dear Valued guest, I really appreciate the time you took to share your review with others. We enjoyed having you here with us and appreciated you business. We are sorry you had some issues while here but I know we were able to fix them...More

Reviewed 15 May 2017

Pillows were very hard. Mattress was great. room was clean. Breakfast was very good. have a 5 mile limit on the shuttle, to take u around. Didn't try out the pool, but parking looked good and grounds where clean. Noise level was very good. Quiet.More

Review collected in partnership with Hampton
Thank AZcouple2015
Response from Carol C, General Manager at Hampton Inn & Suites Dallas-DesotoResponded 18 May 2017

Good Morning, We greatly appreciate the extra time you took to post your experience to trip advisor. We are pleased to hear you had a good stay with us and enjoyed having you here with us. I follow up on the comment about the pillows,...More

Reviewed 30 April 2017

Satisfied customer overall. Like I said the breakfast could have been better. They didn't have scrambled eggs and I didn't like the smoke sausages they made and bacon would have been nice to have also. But overall good hotelMore

Review collected in partnership with Hampton
Thank joniellem
Response from Carol C, General Manager at Hampton Inn & Suites Dallas-DesotoResponded 2 May 2017

Dear Guest: I would just like to take a quick moment to say thank you. We greatly appreciate your feedback on your stay here with us. It is wonderful to hear you had a great stay and we really appreciate you filling out our survey....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Laundry Service
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 112 - USD 184 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 112 - USD 184 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (13)
Room & Suite (26)
Dining (14)
Pool & Beach (3)
Business Centre & Event Rooms (2)
Questions & Answers
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MNQueener
3 January 2017|
Answer
Response from MNQueener |
Clearly there is some kind of arrangement between Hilton and TripAdvisor whereby TA is holding reviews as "pending" and won't post them if they mention and provide pics of BED BUGS at this property!!
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Room Tips
"South side, at west end of the hotel will have less road noise."
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"get one of the suites."
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"Request a room away from the elevators."
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"Don't book Room 200 without asking if problems have been fixed."
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