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Holiday Inn Express & Suites Denton - UNT - TWU

HIExpress.comUSD 116*
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#8 of 25 Hotels in Denton
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Express & Suites Denton - UNT - TWU
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251 Reviews from our TripAdvisor Community

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Showing 250: English reviews
Start your review of Holiday Inn Express & Suites Denton - UNT - TWU
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Reviewed 2 days ago NEWvia mobile

We stayed here for 4 nights to attend a family wedding. The staff was extremely pleasant and the room was very clean and comfortable. My mother had difficulty getting into the high bed, the staff was able to lower the bed, which made it so much easier and more comfortable. The complimentary breakfast was excellent. Regina did an excellent job...

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Helpful?
Thank Tori E
Austin, Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 11 April 2017 via mobile

We had to travel to Denton since we had a court date at 8am. We do travel a lot and always stay at Holiday Inn or Sheraton. Since they had a promotion for extra points,we didn't even consider other hotels. We were surprised that this room, on a Tuesday nite, would be so much! It was over $150 with taxes,for...

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Helpful?
Thank Valerie F
About Hotel's Favourite Review
Kalee L, General Manager at Holiday Inn Express & Suites Denton - UNT - TWU, responded to this review

Thank you for your review and for your loyalty. We appreciate you staying with us! Safe Travels, Hotel Staff

Bartlesville, Oklahoma
Reviewed 1 week ago

This Holiday Inn has nice updated features with clean rooms, helpful staff, and a hot breakfast. The rooms are good sized and the bathroom had good amenities and nice decor. This is an upscale version of the old Holiday Inns which made my wife happy. We will be back.

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Helpful?
Thank Bill A
Management response:

Thank you for your review, we're happy we were able to accommodate you and we look forward to seeing you again. Safe travels, Hotel Staff

Spring, Texas
Reviewed 3 weeks ago

First, the positives. The room we booked (ADA) had a keurig (bring your own coffee if you want your fav.) clothes iron, ironing board, hair dryer, microwave, small fridge. Also available was a laundry room, conference room, indoor pool and a weight room. Complimentary breakfast was average. The cinnamon rolls were excellent. The person at the front desk told me...

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Helpful?
Thank robert k
Kalee L, General Manager at Holiday Inn Express & Suites Denton - UNT - TWU, responded to this review

Thank you for your review and we want to offer an apology for the impression being left that we were anything less than concerned and have fixed the issue with the door. Please feel free to reach out to our General Manager and allow her to offer a reduction in rate for your next trip to Denton, Texas! Safe Travels,...

Reviewed 4 weeks ago via mobile

We had an issue with the ihg rewards system where a night was booked using my points and I didn't find out about it until afterwards. The general manager of the property was very nice and helpful and made sure I wasn't charged. Will definitely stay at this hotel in the future.

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Thank Rhojas
Kalee L, General Manager at Holiday Inn Express & Suites Denton - UNT - TWU, responded to this review

Thank you for your loyalty and we will look forward to your stay in Denton, Teas, soon. Safe Travels, Hotel Staff

Mabank, Texas
Reviewed 11 April 2017

Check in was easy and the gentleman at the counter was very friendly and helpful. The room was clean but the couch had a seat and back cushion that were obviously from another couch, the couch was a dark brown color and the "replacement" cushions were almost white. I'm afraid to ask what happened to the others... The workout facility...

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Helpful?
Thank kozzer90
Kalee L, General Manager at Holiday Inn Express & Suites Denton - UNT - TWU, responded to this review

Thank you for your review and for your insight to your stay! We will take all of this into account and will look forward to your next stay in Denton, Texas. Safe Travels, Hotel Staff

Duncan, Oklahoma
Reviewed 1 April 2017

I was prepaid/no cancel. When I arrived in mid-March the desk clerk tried to bill me again for two nights, two rooms even though I had handed him my confirmation that said I was prepaid. He changed his message to be "process your credit card for any incidental charges that may occur". I talked to the GM the next day...

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Helpful?
Thank 183dbonner
Kalee L, General Manager at Holiday Inn Express & Suites Denton - UNT - TWU, responded to this review

Thank you for letting us know about your stay. We apologize for your issues and thank you for allowing us to make them right. Safe Travels, Hotel Staff

Reviewed 26 March 2017 via mobile

The hotel is nice and all but one of the staff were nice and helpful. The hotel is a little awkward to get to but it was very close to Presbyterian Hospital. My daughter was there and I rested very well for 2 nights.

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Thank Lynn T
Kalee L, General Manager at Holiday Inn Express & Suites Denton - UNT - TWU, responded to this review

Thank you for your review. We appreciate your loyalty. We apologize for the staff member and would appreciate you reaching out to our General Manager and allowing her to make this right. Thank you again, Hotel Staff

Reviewed 25 March 2017 via mobile

I had a one night stay here with my wife and son. We were visiting the UNT campus the next day. I arrived a few hours prior to my family. I was a little concerned when my navigation app had me turn off 380 at the Sarah's Secrets to get to the hotel, but quickly reminded myself that this was...

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Helpful?
Thank Todd S
Management response:

Thank you for your review! We believe that the feedback that you provided allow us to have a better understanding of what you, and all our guests expect, and provide us the ability to serve you and all our future guests in a more exceptional fashion. We hope that next time you make it through Denton that you will give...

Clyde, Kansas
Reviewed 11 March 2017

As a Spire Elite member, I stay at a lot of IHG properties. I would have to rate this property among the best that I have stayed with. All areas were clean and nicely decorated. The staff was friendly and polite. They were also helpful in assisting me with correcting a mistake in my travel reservations. This was my second...

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Helpful?
Thank nfrancis2017
Management response:

Thank you so much for being an IHG Spire Elite member. We appreciate your loyalty and your positive feedback. Our staff takes pride in providing excellent service. We are looking forward to your next visit. Safe Travels, Hotel Staff

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to the centrally located Holiday Inn Express & Suites-Denton, Texas. You will enjoy all the benefits of this new Holiday Inn Express such as free hot breakfast and free high speed internet access. So be sure to Stay Smart and stay connected as we offer a business center with copy and print station! We are conveniently located near the Campus’ of University of North Texas (UNT) and Texas Woman's University (TWU). We are situated 35 miles North of Dallas and Fort Worth and a 10 minute drive from Texas Motor Speedway, so NASCAR fans are close at hand and near many fabulous restaurants and shopping areas. Our Corporate customers are just minutes away from business within 5 miles of the hotel. ... more   less 

Additional Information about Holiday Inn Express & Suites Denton - UNT - TWU

Address: 4485 N Interstate 35, Denton, TX 76207-3417
Region: United States > Texas > Denton
Price Range: $146 - $247 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Denton - UNT - TWU 2.5*
Number of rooms: 92
Reservation Options:
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Hotel Style:
#6 Business Hotel in Denton
#7 Family Hotel in Denton
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Denton - UNT - TWU staff and other travellers.
1 question
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Piper, Kansas, United States
over a year ago

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Questions? Get answers from Holiday Inn Express & Suites Denton - UNT - TWU staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The top floor is always quieter.”
845billa, 11 May 2017 | Read review
“We were on the very east end of the hotel, and the ice machine was on the far west end. Quite a trek for someone with limited mobility.”
robertkS7325WZ, 26 Apr 2017 | Read review
“Do not prepay. Book directly with hotel so you have someone to hold accountable”
183dbonner, 31 Mar 2017 | Read review
“Inspect the bathroom before agreeing to the assigned room and ask about noise level.”
kcjcok, 4 Mar 2017 | Read review
“Don't judge dining by what you see.”
pgreutm, 14 Feb 2017 | Read review
5 of 5
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USD 116* /night
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Prices are for 1 room, 2 adults
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