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Holiday Inn Express & Suites Denton - UNT - TWU

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#8 of 25 Hotels in Denton
Certificate of Excellence
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Holiday Inn Express & Suites Denton - UNT - TWU
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248 Reviews from our TripAdvisor Community

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Showing 247: English reviews
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Reviewed 5 days ago NEWvia mobile

We had an issue with the ihg rewards system where a night was booked using my points and I didn't find out about it until afterwards. The general manager of the property was very nice and helpful and made sure I wasn't charged. Will definitely stay at this hotel in the future.

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Helpful?
Thank Rhojas
Kalee L, General Manager at Holiday Inn Express & Suites Denton - UNT - TWU, responded to this review

Thank you for your loyalty and we will look forward to your stay in Denton, Teas, soon. Safe Travels, Hotel Staff

Austin, Texas
Reviewed 2 weeks ago via mobile

We had to travel to Denton since we had a court date at 8am. We do travel a lot and always stay at Holiday Inn or Sheraton. Since they had a promotion for extra points,we didn't even consider other hotels. We were surprised that this room, on a Tuesday nite, would be so much! It was over $150 with taxes,for...

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Helpful?
Thank Valerie F
Kalee L, General Manager at Holiday Inn Express & Suites Denton - UNT - TWU, responded to this review

Thank you for your review and for your loyalty. We appreciate you staying with us! Safe Travels, Hotel Staff

Mabank, Texas
Reviewed 2 weeks ago

Check in was easy and the gentleman at the counter was very friendly and helpful. The room was clean but the couch had a seat and back cushion that were obviously from another couch, the couch was a dark brown color and the "replacement" cushions were almost white. I'm afraid to ask what happened to the others... The workout facility...

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Helpful?
Thank kozzer90
Kalee L, General Manager at Holiday Inn Express & Suites Denton - UNT - TWU, responded to this review

Thank you for your review and for your insight to your stay! We will take all of this into account and will look forward to your next stay in Denton, Texas. Safe Travels, Hotel Staff

Duncan, Oklahoma
Reviewed 3 weeks ago

I was prepaid/no cancel. When I arrived in mid-March the desk clerk tried to bill me again for two nights, two rooms even though I had handed him my confirmation that said I was prepaid. He changed his message to be "process your credit card for any incidental charges that may occur". I talked to the GM the next day...

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Thank 183dbonner
Reviewed 4 weeks ago via mobile

The hotel is nice and all but one of the staff were nice and helpful. The hotel is a little awkward to get to but it was very close to Presbyterian Hospital. My daughter was there and I rested very well for 2 nights.

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Helpful?
Thank Lynn T
Kalee L, General Manager at Holiday Inn Express & Suites Denton - UNT - TWU, responded to this review

Thank you for your review. We appreciate your loyalty. We apologize for the staff member and would appreciate you reaching out to our General Manager and allowing her to make this right. Thank you again, Hotel Staff

Reviewed 4 weeks ago via mobile

I had a one night stay here with my wife and son. We were visiting the UNT campus the next day. I arrived a few hours prior to my family. I was a little concerned when my navigation app had me turn off 380 at the Sarah's Secrets to get to the hotel, but quickly reminded myself that this was...

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Helpful?
Thank Todd S
Management response:

Thank you for your review! We believe that the feedback that you provided allow us to have a better understanding of what you, and all our guests expect, and provide us the ability to serve you and all our future guests in a more exceptional fashion. We hope that next time you make it through Denton that you will give...

Clyde, Kansas
Reviewed 11 March 2017

As a Spire Elite member, I stay at a lot of IHG properties. I would have to rate this property among the best that I have stayed with. All areas were clean and nicely decorated. The staff was friendly and polite. They were also helpful in assisting me with correcting a mistake in my travel reservations. This was my second...

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Helpful?
Thank nfrancis2017
Management response:

Thank you so much for being an IHG Spire Elite member. We appreciate your loyalty and your positive feedback. Our staff takes pride in providing excellent service. We are looking forward to your next visit. Safe Travels, Hotel Staff

Reviewed 7 March 2017

Everything was OK except the heavy mildew growth in the shower. The rest of the room was clean. I reported the problem to holiday Inn Web site and I was told that management would be contacting me about the problem but they never did.

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Helpful?
Thank bradwalk
Management response:

Thank you for your recent stay with us. It's unfortunate you had to endure the problem with the mildew. This is something we will definitely fix. We urge you to contact us if you do not hear from us soon so we may try to win your business back. Safe travels, Hotel staff

Oklahoma City, Oklahoma
Reviewed 5 March 2017

Walls so thin we could easily hear adult conversation from the room next to ours over the TV. Bathroom sheet rock beside tub crumbling; caulk around tub missing or in need of replacement; faucet loose; shower walls in need of polishing or cleaning - years of water spot build up. Other guests allowed their doors to slam shut disturbing our...

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Helpful?
Thank kcjcok
Management response:

Thank you for your review. We apologize for the inconveniences in your stay. We are planning renovations to rooms soon. We look forward to finishing those up to serve you with a beautiful newly renovated room on your next visit. Safe Travels, Hotel Staff

Houston,Texas
Reviewed 4 March 2017

This Hotel is really most convenient if you are specifically visiting Denton, or the adjoining towns. It seems relatively new. The room was very nice. It was large, with a very comfortable bed, a desk with a LAN line, free wifi, a fridge, a microwave, a coffee maker, and very nice TV set. The bathroom was quite large as well....

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Helpful?
Thank ZanerHouston_Texas
Management response:

Thank you very much for your positive feedback! The front desk team strive to provide the best experience possible for our guests. we hope to see you next time you find yourself in Denton!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to the centrally located Holiday Inn Express & Suites-Denton, Texas. You will enjoy all the benefits of this new Holiday Inn Express such as free hot breakfast and free high speed internet access. So be sure to Stay Smart and stay connected as we offer a business center with copy and print station! We are conveniently located near the Campus’ of University of North Texas (UNT) and Texas Woman's University (TWU). We are situated 35 miles North of Dallas and Fort Worth and a 10 minute drive from Texas Motor Speedway, so NASCAR fans are close at hand and near many fabulous restaurants and shopping areas. Our Corporate customers are just minutes away from business within 5 miles of the hotel. ... more   less 

Additional Information about Holiday Inn Express & Suites Denton - UNT - TWU

Address: 4485 North I-35, Denton, TX 76207
Region: United States > Texas > Denton
Price Range: $146 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Denton - UNT - TWU 2.5*
Number of rooms: 92
Reservation Options:
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Hotel Style:
#6 Business Hotel in Denton
#7 Family Hotel in Denton
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Denton - UNT - TWU staff and other travellers.
1 question
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Piper, Kansas, United States
over a year ago

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Questions? Get answers from Holiday Inn Express & Suites Denton - UNT - TWU staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not prepay. Book directly with hotel so you have someone to hold accountable”
183dbonner, 31 Mar 2017 | Read review
“Inspect the bathroom before agreeing to the assigned room and ask about noise level.”
kcjcok, 4 Mar 2017 | Read review
“Don't judge dining by what you see.”
pgreutm, 14 Feb 2017 | Read review
“Make sure that the room is away from all the construction going on!”
jamiemL4320PU, 9 Dec 2016 | Read review
“Select a first floor room near the front desk for internet. then that's iffy!”
X7656IIsandrap, 3 Jul 2016 | Read review
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