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Crowne Plaza Hotel Dallas Downtown

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Traveller (276)
Room & Suite (287)
Dining (38)
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Overview
  • Excellent34%
  • Very good23%
  • Average21%
  • Poor11%
  • Terrible11%
Travellers talk about
“west end”(53 reviews)
“walking distance”(55 reviews)
“jfk museum”(26 reviews)
Free Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star Hotel
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Rooms
30 Apr.1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,391)
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321 - 325 of 1,312 reviews
Reviewed 16 June 2016

Nice, clean upscale hotel with great service, snack bar, restaurant, robes and newspaper, in room coffee pots, valet parking, free shuttle to Galleria and other sites. I stayed there a week while visiting family.More

Thank L B
Response from Brian A, Front Office Manager at Crowne Plaza Hotel Dallas DowntownResponded 17 June 2016

Dear L B, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for sharing your five star experience. We appreciate the feedback and the wonderful comments regarding our services. We are so happy that you enjoyed your stay with us, and...More

Reviewed 14 June 2016

lots of sitting room, bed was soft, service was ok, bathroom was nice it was very clean for the most part and clean fast elevators also took a swim since its was all of 104 degrees out and the pool is clean and on like...More

Thank Alan C
Response from Brian A, Front Office Manager at Crowne Plaza Hotel Dallas DowntownResponded 25 June 2016

Dear Alan C, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for sharing you four star review. We appreciate the feedback and wish you many happy returns. Sincerely, Brian Angerer Director of Front Office Operations Crowne Plaza Dallas Downtown

Reviewed 14 June 2016

I would say the best thing about this hotel is its location and thats about it as you are walking distance to all the historical in Dallas. As for the hotel its-self it is very dated, the breakfast room is so dark it gives a...More

Thank Lizzie H
Response from Brian A, Front Office Manager at Crowne Plaza Hotel Dallas DowntownResponded 25 June 2016

Dear Lizzie H, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for sharing your experience. We are sorry if the card that was billed as the deposit on the account for your advanced purchase reservation was not the card you...More

Reviewed 14 June 2016 via mobile

My family stayed here on June 12, 2016 passing through going to San Antonio. When we first arrived we were very disappointed due to the fact that we couldn't use the pool because of a pool party. However the security officer L'J and desk clerk...More

Thank mistyriley44
Response from Brian A, Front Office Manager at Crowne Plaza Hotel Dallas DowntownResponded 19 June 2016

Dear mistyriley44, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for sharing your five star experience. We are so glad to hear that James and L'J were able to turn an unfortunate experience due to weather into a positive example...More

Reviewed 14 June 2016 via mobile

We dropped out bags early to head out around Dallas. The location to see the city was ok. It was a bit tougher area of town. The DART is located right behind the hotel if you plan on using that mode of transportation. The room...More

Thank Rebecca M
Response from Brian A, Front Office Manager at Crowne Plaza Hotel Dallas DowntownResponded 15 June 2016

Dear Rebecca M, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for sharing your experience. We appreciate the feedback and are so very sorry that you were disappointed in our area of Downtown Dallas, the historic West-End District. Thank you...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
USD 123 - USD 259 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 123 - USD 259 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (276)
Room & Suite (287)
Dining (38)
Pool & Beach (28)
Amenities (42)
Business Centre & Event Rooms (11)
Questions & Answers
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jessica a
5 March 2018|
AnswerShow all 5 answers
Response from michaela3640 | Reviewed this property |
There is a great neighborhood sushi bar just about 2 blocks away, across the street, When exiting front of hotel head left.
0
Votes
Tayl50
28 November 2017|
AnswerShow all 3 answers
Response from vajoefisher | Reviewed this property |
You should be able to unless you booked it through orbitiz, expedia as a flight/hotel package. Call them directly and ask them.
0
Votes
Room Tips
"East side balcony rooms have locked doors but the neon lights look pretty @ night"
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"Find a different hotel for a good night sleep."
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"We stayed in 17 th floor everything was fine"
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"Choose the east side."
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