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01/10/2017 02/10/2017
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    Crowne Plaza Hotel Dallas Downtown

    1015 Elm St, Dallas, TX 75202-3126
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    01/10/2017 02/10/2017
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    USD 122*USD 148*
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    Traveller (261)
    Room & Suite (144)
    Dining (32)
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    Overview
    • Excellent36%
    • Very good23%
    • Average21%
    • Poor10%
    • Terrible10%
    Travellers talk about
    Free Wifi
    Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    Shuttle Bus Service
    3.5 Star Hotel
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    Magnolia Hotel Dallas Downtown
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    Rooms
    1 Oct.2 Oct.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (1,302)
    There are newer reviews for Crowne Plaza Hotel Dallas Downtown
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    11 - 15 of 1,227 reviews

    Reviewed 2 weeks ago

    Staff 's responsiveness to my needs do help, it made made it feel like home across the entire stay. Hotel location is a good walk to downtown attractions, there are very good eating places from fast food to sit down dinner restaurants within walking distance....More

    Thank rchamsa
    Response from Matthew K, Manager at Crowne Plaza Hotel Dallas DowntownResponded 1 week ago

    I'm so glad our convenient location and clean rooms made for a great visit to Dallas. It's also wonderful to know the team could help you out with any questions you had along the way. Hope to see you next time you're in town! Best,...More

    Reviewed 2 weeks ago

    My husband and I traveled to Dallas for the Michigan v. Florida game over Labor Day weekend and made a bit of a vacation out of it so we splurged to stay downtown. We really got off to a bad start upon check-in. The woman...More

    1  Thank rhiannadow4
    Response from Matthew K, Manager at Crowne Plaza Hotel Dallas DowntownResponded 2 weeks ago

    We want everyone to feel welcome and safe with us and I'm sorry this wasn't the case on your visit. I appreciate your thorough feedback, as I'll use this to touch base with the team in order to improve. It sounds like we missed the...More

    Reviewed 3 weeks ago

    Don't be tempted by saving a few dollars. This hotel is in a terrible area with lots of sketchy people around it. It's right in the middle of the area where the police officers were gunned down last year. There's very minimal amenities on site....More

    2  Thank clingle
    Response from Matthew K, Manager at Crowne Plaza Hotel Dallas DowntownResponded 2 weeks ago

    Since we're in the heart of downtown, we are located in a busy area. Still, I want to assure you that we value our customer's safety as well as comfort. Not only do we have a parking garage, we also offer key cards to use...More

    Reviewed 3 weeks ago

    Parking was a bit expensive for one night but a bargain for a longer stay; reception was very nice and easy; clean and spacious reception area; felt safe with card activated elevator system; room was good size. Breakfast buffet was excellent - fruit, limited eggs,...More

    1  Thank normanf230
    Response from Matthew K, Manager at Crowne Plaza Hotel Dallas DowntownResponded 2 weeks ago

    We're so glad you enjoyed your stay here. It's good to know you felt safe with our card-activated elevator system, as well as having a great check in. Your review is appreciated -- hope to see you next time you're in the city! Best, Michael...More

    Reviewed 3 weeks ago

    I chose this Crowne Plaza because I had such a nice stay the last time I was in the Dallas area. This second visit was as enjoyable as the first one. The front desk staff is friendly and professional, and the valet is very customer-focused....More

    1  Thank J5501UAjenniferg
    Response from Matthew K, Manager at Crowne Plaza Hotel Dallas DowntownResponded 2 weeks ago

    I'm so happy to hear you loved your second visit just as much as the first. It's great that our friendly team could make accommodations with your flight and luggage. I'm also glad you enjoyed our close proximity to shops and restaurants! Hope we can...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Shuttle Bus Service
    • Airport Transportation
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Self-Serve Laundry
    • Conference Facilities
    • Dry Cleaning
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • USD 123 - USD 272 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 293
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity, IHG, Booking.com, Priceline, TripOnline SA, Orbitz, Hotwire, Cancelon, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Crowne Plaza Hotel Dallas Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Dallas >
    • Downtown Dallas
    • Also Known As
    • Dallas West End Hotel ,
    • West End Hotel Dallas ,
    • West End Dallas
    Add Photo Photos
    Traveller (261)
    Room & Suite (144)
    Dining (32)
    Pool & Beach (25)
    Hotel & Grounds (182)
    Bathroom (12)
    Business Centre & Event Rooms (12)
    Nearby
    Magnolia Hotel Dallas Downtown
    3,388 reviews
    .41 km away
     
    The Joule, Dallas
    1,074 reviews
    .48 km away
     
    Omni Dallas Hotel
    6,825 reviews
    .64 km away
     
    Hotel Indigo Dallas Downtown
    941 reviews
    .87 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Cathy W
    20 September 2017|
    AnswerShow all 4 answers
    Response from vajoefisher | Reviewed this property |
    No just the regular occupancy hotel tax which you pay everywhere in the USA. There is no special tax
    1
    Vote
    maryhmcdow
    19 July 2017|
    AnswerShow all 2 answers
    Response from Hunter R | Reviewed this property |
    The pool is on the top floor and yes it is a rooftop pool but it is very out dated/A bit rundown. I'm not sure where the fitness center is I did not visit the fitness center.
    0
    Votes
    CARLAES
    18 June 2017|
    AnswerShow all 2 answers
    Response from Caitlin L | Reviewed this property |
    no idea. try to check Google maps
    0
    Votes

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