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05/11/2017 06/11/2017
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    Crowne Plaza Hotel Dallas Downtown

    1015 Elm St, Dallas, TX 75202-3126
    011 61 1800 760 595
    Hotel website
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    Lowest prices for your stay
    05/11/2017 06/11/2017
     4 people are viewing this hotel
    USD 119*
    USD 113*
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    Overview
    • Excellent36%
    • Very good23%
    • Average21%
    • Poor10%
    • Terrible10%
    Travellers talk about
    “west end” (50 reviews)
    “jfk museum” (25 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    Shuttle Bus Service
    3.5 Star Hotel
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    Omni Dallas Hotel
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    Magnolia Hotel Dallas Downtown
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    Rooms
    5 Nov.6 Nov.
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,317)
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    1 - 5 of 1,242 reviews

    Reviewed yesterday via mobile

    The Crowne Plaza is located downtown near a number of attractions and is convenient for that. The room was clean and quiet. The restaurant is very lacking in terms of food and service. I ordered a hamburger and was never asked if I wanted any...More

    Thank Jane G
    Hotel's Favourite
    Reviewed 23 August 2017 via mobile

    just 3 blocks walking to convention center, restaurant on-site made breakfast convenient, I included breakfast in my reservation, bed comfortable & clean, staff very attentive & helpful, luggage storage was easy & employee helpful.

    1  Thank fabfemale40
    Response from Matthew K, Manager at Crowne Plaza Hotel Dallas DowntownResponded 25 August 2017

    I'm so happy that our helpful and attentive staff could help make your stay wonderful! Thanks for the notes about our clean and comfortable rooms. I appreciate you taking time to leave us a review. Best, Michael Renner, Front Desk Manager

    Reviewed yesterday

    The majority of the reason for my positive review of this hotel (and my rating) is the exceptional reception staff member Alexander, who greeted us on arrival and looked after us throughout our two night stay. He was charming, efficient, professional and exuded the very...More

    Thank James C
    Reviewed 3 days ago

    The Staff is very friendly and kind. I noticed that a mistake was made on my billing. I call the hotel and spoke to a member of the management team and they took care of the problem right away. When I checked this stay I...More

    Thank champstran
    Reviewed 5 days ago

    When you book a room at a Crowne hotel, you think that the rooms should be decent and ammenities would be acceptable. I give one star to the front desk staff. I give zero to the rest of the hotel in it's entirety. Buffet breakfast!...More

    Thank Harrya203
    Response from Matthew K, Manager at Crowne Plaza Hotel Dallas DowntownResponded 3 days ago

    I'm sorry to hear your stay here wasn't what you hoped it to be. I apologize for any miscommunication with the parking. When it comes to the smell, I assure you we thoroughly clean the rooms between visits as well as general upkeep. Your feedback...More

    Omni Dallas Hotel
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    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Shuttle Bus Service
    • Airport Transportation
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Self-Serve Laundry
    • Conference Facilities
    • Dry Cleaning
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • USD 117 - USD 236 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 293
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Travelocity, Booking.com, IHG, Hotels.com, Orbitz, Priceline, TripOnline SA, Cheap Tickets, Cancelon, Hotwire, getaroom.com and HotelQuickly so you can book your Crowne Plaza Hotel Dallas Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Dallas >
    • Downtown Dallas
    • Also Known As
    • Dallas West End Hotel ,
    • West End Hotel Dallas ,
    • West End Dallas
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    Traveller (261)
    Room & Suite (144)
    Dining (32)
    Pool & Beach (26)
    Hotel & Grounds (182)
    Bathroom (12)
    Business Centre & Event Rooms (12)
    Nearby
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    .56 km away
     
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    .75 km away
     
    Magnolia Hotel Dallas Downtown
    3,398 reviews
    .41 km away
     
    Omni Dallas Hotel
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    .64 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Lorrie W
    1 October 2017|
    AnswerShow all 3 answers
    Response from rhiannadow4 | Reviewed this property |
    No, it will not. We went to the Cowboys stadium actually. The hotel shuttle only does a 3 mile radius.
    1
    Vote
    Cathy W
    20 September 2017|
    AnswerShow all 6 answers
    Response from rhiannadow4 | Reviewed this property |
    They do hold 50/night on a credit card for damages and things like that.
    1
    Vote
    maryhmcdow
    19 July 2017|
    AnswerShow all 2 answers
    Response from Hunter R | Reviewed this property |
    The pool is on the top floor and yes it is a rooftop pool but it is very out dated/A bit rundown. I'm not sure where the fitness center is I did not visit the fitness center.
    0
    Votes

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