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Embassy Suites by Hilton Dallas - Market Center

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#70 of 200 Hotels in Dallas
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Embassy Suites by Hilton Dallas - Market Center
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824 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Dallas - Market Center
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Showing 815: English reviews
Hays, Kansas
Reviewed 11 May 2016

If you've ever stayed at an embassy suites, you'll have stayed at this one. They tend to be very cookie cutter designs. However, they're an aging chain, and some age well and are cared for, and some don't. This one has not. They were painting the outside during the week that I was there, however the inside was laughable at...

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Helpful?
1Thank Dink8504
Hunter N, Manager at Embassy Suites by Hilton Dallas - Market Center, responded to this review

I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations during your stay. We are always looking for ways to improve our guest experience as...

Reviewed 10 May 2016 via mobile

Front desk staff really nice. Booked this hotel because it had a shuttle to and from.the airport and a childrens hospital we flew in to visit for one day. Sadly, upon arrival we were told that the shuttle was booked from 7 -9 in the morning....our appointment was at 7:15 so....now we are kinda screwed. I have never heard of...

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Helpful?
Thank cassie m
Hunter N, Manager at Embassy Suites by Hilton Dallas - Market Center, responded to this review

I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations during your stay. We are always looking for ways to improve our guest experience as...

Fort Worth, Texas
Reviewed 8 May 2016

The evening reception and breakfast were good. Check-in was delayed because the room wasn't ready. There was a children's birthday party going on in the pool and it was really loud. The bedsheets smelled so strongly of bleach that it permeated the entire 2 rooms.

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Helpful?
Thank 617joyg
Hunter N, Manager at Embassy Suites by Hilton Dallas - Market Center, responded to this review

I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations during your stay. We are always looking for ways to improve our guest experience as...

McKinney, Texas
Reviewed 7 May 2016

The staff was so welcoming and helpful! Such a nice hotel with nice amenities. A well done job in teaming up with the Freedom Club for those going through MEPS. The food was excellent and so was the staff!

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Helpful?
Thank cmaki2
Hunter N, Manager at Embassy Suites by Hilton Dallas - Market Center, responded to this review

Thank you for your review! We hope you come back to stay with us very soon.

Reviewed 7 May 2016

MOLD on the ceiling, FECES on the shower curtain ( not kidding) and it took 3 times to get our room correct. Smells of old smoke and mildew and the pool. Will never stay here again. Go to the Anatole just a few blocks away. We sure wish we had.

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Helpful?
Thank Lisa G
Hunter N, Manager at Embassy Suites by Hilton Dallas - Market Center, responded to this review

We are sorry you did not enjoy your stay with us. I am sorry that the service was anything less than perfect. We will continue to correct these issues and hope that you would come back to stay with us so that we can make it right.

Dallas
Reviewed 3 May 2016

I arrived at the front desk with a voucher because of a previous stay where 6 kids got sick on a birthda party stay bc their indoor pool was not at the correct chemical balance. The front desk clerk acted i was lying about voucher bc the manager extended it. Then she checked me into the room that I booked...

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Helpful?
Thank sgarrett1997
Hunter N, Manager at Embassy Suites by Hilton Dallas - Market Center, responded to this review

I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations during your stay. We are always looking for ways to improve our guest experience as...

Harker Heights, Texas
Reviewed 2 May 2016

Check in seem less. Clean rooms, bed very comfy. Wifi device easy to sign on. Breakfast options amazing and great quality. Access to downtown quick and easy to navigate. In house restaurant had good selection and quality. Fair prices.

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Thank 460ranien
Hunter N, Manager at Embassy Suites by Hilton Dallas - Market Center, responded to this review

Thank you for your review! We are happy that your stay was wonderful. if you are ever in the Dallas area again, please do not forget about your friends here at the Embassy Suites Dallas Market Center.

Raleigh, North Carolina
Reviewed 2 May 2016

The hotel has a great lobby and bar area as you would expect from any Embassy Suites. The rooms are clean but seemed to be a bit dated. Happy hour each night was pretty decent and a bit above average for Embassy. The food was good as well. What really stands out at the hotel is the staff. They were...

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Helpful?
Thank Josh R
Hunter N, Manager at Embassy Suites by Hilton Dallas - Market Center, responded to this review

Thank you so much for taking the time to send us feedback, especially positive notes. Our staff truly appreciate the recognition and acknowledgment of their hard work. We hope to see you again if you are in the area!

Sugar Land, TX
Reviewed 2 May 2016

Traveling for work, this location made my site visits extremely manageable, just three minutes from the medical center. Front desk staff was extremely warm and responsive upon arrival... check out was an issue... very long lines, so I went to my morning conference and returned later for receipt. Ample breakfast options and routine evening drinks and food (if you can...

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Helpful?
Thank GrifnJen
Hunter N, Manager at Embassy Suites by Hilton Dallas - Market Center, responded to this review

Thank you for your review on YELP. I am sorry that your stay at the hotel was less than perfect. I will make sure that Department heads are aware of the issues that you occurred here at the hotel.

Dallas, United States
Reviewed 1 May 2016

The room was nice with a slightly awkward restroom, but overall clean and mostly updated. However I was so disappointed with the fitness room. It is clear it is something the hotel really does not care about at all. The room is located through the pool area in what appears to be a converted sun room. This room is extremely...

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Helpful?
Thank Dalbert G
Hunter N, Manager at Embassy Suites by Hilton Dallas - Market Center, responded to this review

Thank you for your review. I am sorry that your stay at the hotel was less than perfect. I will make sure that Department heads are aware of the issues that you occurred here at the hotel.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
  • Room Service
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Internet
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Travelers will find wonderful newly renovated accommodations at the Embassy Suites Dallas Market Center hotel. Our large suites, modern conveniences, free cooked-to-order breakfast and evening cocktails make us an ideal choice for anyone traveling on business or leisure. Our all new Atrio` restaurant and lounge is already a local favorite serving Texan cuisine. Embassy Suites Dallas Market Center is conveniently located nearby a wealth of local businesses, including the Dallas Medical community, as well as a host of tourist attractions just minutes from downtown Dallas. We provide complimentary airport transportation to and from Dallas Love Field Airport (DAL). ... more   less 

Additional Information about Embassy Suites by Hilton Dallas - Market Center

Address: 2727 N Stemmons Fwy, Dallas, TX 75207-2211
Region: United States > Texas > Dallas
Price Range: $167 - $350 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Dallas - Market Center 3.5*
Number of rooms: 248
Reservation Options:
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Also Known As:
Embassy Suites Hotel Dallas-Market Dallas
Embassy Suites Dallas
Dallas Embassy Suites
Hotel Style:
#8 Green Hotel in Dallas
#65 Business Hotel in Dallas
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Dallas - Market Center staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton Dallas - Market Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“quieter rooms of course are farthest from the elvators”
 of 5 bubbles 512jiml, 28 Nov 2016 | Read review
“Higher floors have a better opportunity to avoid the sewer smell.”
 of 5 bubbles 329dj, 15 Oct 2016 | Read review
“Ask to be 2 or 3 floors under the construction.”
 of 5 bubbles TammiC318, 22 Sep 2016 | Read review
“Rooms on back of hotel are quieter”
 of 5 bubbles Fastnboat, 7 Sep 2016 | Read review
“Sleep away from the highway, quieter in the rear facing rooms.”
 of 5 bubbles BHEBfoodie, 5 Sep 2016 | Read review
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