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Sheraton Dallas Hotel by the Galleria

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Traveller (131)
Room & Suite (186)
Dining (16)
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Overview
  • Excellent37%
  • Very good33%
  • Average18%
  • Poor7%
  • Terrible5%
Travellers talk about
“galleria mall”(44 reviews)
“front desk”(94 reviews)
“lbj freeway”(13 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Sheraton Dallas Hotel by the Galleria
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton Dallas Hotel by the Galleria
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (676)
There are newer reviews for Sheraton Dallas Hotel by the Galleria
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Traveller rating
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All reviewsgalleria mallfront desklbj freewayclub roomsheraton dallasbreakfast was includednice hotelbed was comfortablewi fifree shuttlebusiness tripwater pressureup to dateshuttle serviceself parkingconsconference
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271 - 275 of 652 reviews
Reviewed 3 July 2014

The Beds was Great. The Staff Great. elvators did not work and when they was it was slow. Our room was on the 11 th floor and we had to to take stairs. Everything was extra bottled water in the room was $4.00 dollars. The...More

Thank Mark P
Response from Manny V, Manager at Sheraton Dallas Hotel by the GalleriaResponded 3 July 2014

Dear Marl P, Thank you for your feedback and taking the time to post a review. I wanted to take a moment to apologize for the problems that you experienced during your stay. I also apologize that the elevators were not working, we are working...More

Reviewed 2 July 2014

Stayed here for 4 nights. There was a large convention going on but the service was satisfactory. There were problems with the elevators The room was comfortable. we were upgraded to a deluxe room.Breakfast came with the room and was ok with lots of choices...More

Thank bradyboy2
Response from Manny V, Manager at Sheraton Dallas Hotel by the GalleriaResponded 3 July 2014

Dear Bradyboy2, Thank you for your feedback and taking the time to post a review. I wanted to take a moment to apologize for the problems that you experienced during your stay. I also apologize that the elevators were not working, we are working closely...More

Reviewed 25 June 2014

I was in a Queen size room which was tiny by all standards. The breakfast room was crowded with kids due to some soccer championship. The shower was not working properly. But still a four star because I was there just for a sleepover using...More

Thank aayushrivastava
Response from Manny V, Manager at Sheraton Dallas Hotel by the GalleriaResponded 1 July 2014

Dear Aayushrivastava, Thank you for your feedback and taking the time to post a review and using your SPG points to stay with us. I wanted to take a moment to apologize for the problems that you experienced during your stay. I also apologize that...More

Reviewed 25 June 2014

I visited on business with a very short stay. I arrived early Sunday evening, attended a conference at the hotel until 5:30 p.m., and left quickly afterwards. The staff members were very helpful, from suggesting a place to eat to helping me obtain my airline...More

Thank 14crystallynn
Response from Manny V, Manager at Sheraton Dallas Hotel by the GalleriaResponded 1 July 2014

Dear 14crystallynn , Thank you for your feedback and taking the time to post a review and we are happy to hear you enjoyed your visit with us. I wanted to take a moment to apologize for the problems that you experienced with the pool...More

Reviewed 18 June 2014

I stayed here while attending a conference at the nearby Hockaday School. The hotel right off the highway, next to a mall. It is not the most scenic location, but it was *super* convenient for my purposes. It also vastly exceeded my expectations, particularly for...More

Thank gscooper
Response from Manny V, Manager at Sheraton Dallas Hotel by the GalleriaResponded 1 July 2014

Dear GsCooper, Thank you for your feedback and taking the time to post a review. I am happy to hear our staff is friendly and helpful and that you chose our hotel while visiting the Hockaday School. We do offer rates that include parking and...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
USD 98 - USD 210 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Green Hotel in Dallas
#28 Business Hotel in Dallas
#34 Romantic Hotel in Dallas
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 98 - USD 210 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Green Hotel in Dallas
#28 Business Hotel in Dallas
#34 Romantic Hotel in Dallas
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (131)
Room & Suite (186)
Dining (16)
Pool & Beach (15)
Amenities (47)
Business Centre & Event Rooms (7)
Family and Play Areas (1)
Questions & Answers
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Jackie G
27 May 2017|
Answer
Response from Elizabeth E | Reviewed this property |
Pretty good clip, depends on the time of day and traffic. I would Google it.
-1
Votes
Graceaustin46
4 May 2016|
AnswerShow all 3 answers
Response from PlatinumAtMultiple | Reviewed this property |
I was charged the $12 for parking. I complained and they said it was a new policy, but didn't remove the charge.
0
Votes
Graceaustin46
4 May 2016|
AnswerShow all 3 answers
Response from IME_Texas | Reviewed this property |
Parking is free
0
Votes
Room Tips
"Stay on the highest floor you can and away from the rooms that are being renovated."
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"For the best view, ask for a room facing south, on an upper floor."
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"Southern facing upper floors allow viewing of downtown Dallas"
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"Request a renovated room"
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