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Sheraton Dallas Hotel by the Galleria

Booking.comUSD 157*
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#59 of 201 Hotels in Dallas
GreenLeadersSilver level
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Sheraton Dallas Hotel by the Galleria
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623 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Dallas Hotel by the Galleria
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Showing 601: English reviews
Dublin
Reviewed 12 August 2014

This is a standard Sheraton, nothing revolutionary and nothing terrible exactly what I expect for the price range. The lobby and common areas are nice, they seem recently renovated. The poor elements of this hotel start at check in, I found the front desk team throughout my week long stay poor. Not only did I not feel welcome, anytime I...

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Helpful?
1Thank P C
Manny V, Manager at Sheraton Dallas Hotel by the Galleria, responded to this review

Dear PC Dublin, Thank you for your feedback and taking the time to post a review. I am happy to hear you found our staff to be friendly and helpful in the restaurant, in particular Manuel. We will certainly share this success with him. I do apologize if the front desk did not make your feel welcome, I can assure...

Bonita Springs, Florida
Reviewed 6 August 2014

I Love Sheratons this one was just meh... my room although clean so so large and cavernous with odd scraps of furniture it felt awkward like I was staying in someones old storage room. Was kinds depressing and even for a top floor was dark....its was just weird. The hotel itself was fine but a bit too busy and impersonal....

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1Thank Squirl66
Manila, Philippines
Reviewed 20 July 2014 via mobile

We stayed on the 4th floor and our room is just in front of the elevator. The room is okay and can fit 4 adults coz we got the 2 double beds. Bed and linens were nice and comfty. We had a good nice sleep on our 7 nights at the hotel. It is near the Galeria mall. Hotel offers...

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Helpful?
2Thank Shei F
Manny V, Manager at Sheraton Dallas Hotel by the Galleria, responded to this review

Dear Shei F, Thank you for your feedback and taking the time to post a review. I am happy to hear our staff is friendly and helpful and that you found our location convenient! Again, thank you for the comments, which will help us in our ongoing efforts to improve our service. If you make your way back to Dallas...

Reviewed 15 July 2014 via mobile

Loved the design quality of the rooms: most hotels spend the majority if time and money on lobbies, but the room was beautiful! Staff was friendly, quiet hotel. I would give a 5-star if the view has been better than a gravel rooftop, especially because everything else had so much detail. Even a nicer roof material would have been nice....

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Helpful?
2Thank Trekkinggirls
Manny V, Manager at Sheraton Dallas Hotel by the Galleria, responded to this review

Dear TripAdvisor Member, Thank you for your feedback and taking the time to post a review. I apologize for the roof top view, we do have alternative views and we would love the opportunity to provide one on your next trip! On a more positive note I am pleased you loved the design of your room and you found our...

Dallas, Texas
Reviewed 12 July 2014

The hotel still is way above average. But, when you check in at midnight, you want to go to sleep. First, my room key didn't work. Next the air conditioner was struggling to cool the room. But the main irritant, last visit and this, was the lack of any electrical outlets near the bed. Actually, the outlet is located squarely...

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Helpful?
1Thank Tim D
Manny V, Manager at Sheraton Dallas Hotel by the Galleria, responded to this review

Dear Tim D, Thank you for your feedback and taking the time to post a review. I am happy to hear our staff is friendly and helpful and that you chose our hotel for your visit. I apologize for the electrical outlets, we do offer alternatives at the front desk. We provide the comforters in the room to ensure we...

Dartmouth, Massachusetts
Reviewed 10 July 2014

This hotel was nice and comfy, and as a bonus I had a view of amazing fireworks from my room. The beds were nice and clean as was the bathroom. Great workout facility. Pool looked nice but didn't use it. Food was good, service kind of slow even though the bar wasn't busy. Beware of the far left elevator. I...

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Helpful?
1Thank Luluflies
Manny V, Manager at Sheraton Dallas Hotel by the Galleria, responded to this review

Dear Luluflies, Thank you for your feedback and taking the time to post a review. I wanted to take a moment to apologize for the problems that you experienced during your stay. I also apologize that the elevators were not working, we are working closely with our elevator company to correct issue promptly. I am happy to hear the Sheraton...

Rothschild, Wisconsin
Reviewed 4 July 2014

I simply stayed here because the conference I was attending was at the hotel. I was not overly impressed. At first I got the run around on room prices and was hoping to get the rate my conference was offering. They could only guarantee that for the 1st night and then the rest of my stay I had to pay...

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Helpful?
1Thank Alecia S
Manny V, Manager at Sheraton Dallas Hotel by the Galleria, responded to this review

Dear Alicia S, Thank you for your feedback and taking the time to post a review. I wanted to take a moment to apologize for the problems that you experienced during your stay. I also apologize that the we did not have the group rate available when you arrived and we apologize for the room issues you encountered. I am...

PEI
Reviewed 3 July 2014

We were visiting family and found the location perfect for getting to and fro. We visited the Perot Museum, the 6th Floor Depository and the Aquarium in Dallas and also traveled to Mesquite for a rodeo.The construction was a bit scary at first but no real issue once you understood the layout. The breakfast buffet had an excellent variety of...

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1Thank GrandmaBPei
Huntsville, Missouri, United States
Reviewed 3 July 2014

The Beds was Great. The Staff Great. elvators did not work and when they was it was slow. Our room was on the 11 th floor and we had to to take stairs. Everything was extra bottled water in the room was $4.00 dollars. The pool was like swimming in a parking lot and was painted BROWN. It even looked...

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Helpful?
Thank Mark P
Manny V, Manager at Sheraton Dallas Hotel by the Galleria, responded to this review

Dear Marl P, Thank you for your feedback and taking the time to post a review. I wanted to take a moment to apologize for the problems that you experienced during your stay. I also apologize that the elevators were not working, we are working closely with our elevator company to correct issue promptly. I am happy to hear the...

florida
Reviewed 2 July 2014

Stayed here for 4 nights. There was a large convention going on but the service was satisfactory. There were problems with the elevators The room was comfortable. we were upgraded to a deluxe room.Breakfast came with the room and was ok with lots of choices but no deviation during our stay. The Club lounge was not really worth the extra...

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Helpful?
Thank bradyboy2
Manny V, Manager at Sheraton Dallas Hotel by the Galleria, responded to this review

Dear Bradyboy2, Thank you for your feedback and taking the time to post a review. I wanted to take a moment to apologize for the problems that you experienced during your stay. I also apologize that the elevators were not working, we are working closely with our elevator company to correct issue promptly. The Sheraton Club Lounge has a upgraded...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Newly refreshed after an extensive $17 million renovation, The Sheraton Dallas Hotel by the Galleria offers a contemporary space with upgraded amenities and a welcoming design. Located three blocks away from the Galleria Mall, our hotel is surrounded by more than 200 Fortune 500 companies in the heart of the North Dallas business corridor.Warm and comfortable, our guest rooms will make business and leisure travelers feel right at home. Great standard amenities such as High Speed Internet Access, a working desk, and an ergonomic chair will keep you connected to what’s important.After a busy day, you can relieve your stresses with a little exercise or relaxation in the state-of-the-art fitness center and outdoor pool. Or if you’d prefer to explore the city, we offer complimentary transportation to and from nearby locations—including the Galleria Mall, where you’ll find Macy’s, Saks Fifth Avenue, Nordstrom’s, and over 400 specialty shops and boutiques, as well as an indoor skating rink. ... more   less 

Additional Information about Sheraton Dallas Hotel by the Galleria

Address: 4801 Lyndon B Johnson Fwy, Dallas, TX 75244-6002 (Formerly Sheraton Dallas North Hotel by the Galleria)
Region: United States > Texas > Dallas
Price Range: $159 - $294 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Dallas Hotel by the Galleria 3.5*
Number of rooms: 309
Reservation Options:
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Also Known As:
Dallas Sheraton
Hotel Style:
#8 Green Hotel in Dallas
#28 Business Hotel in Dallas
#34 Romantic Hotel in Dallas
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Dallas Hotel by the Galleria staff and other travellers.
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Questions? Get answers from Sheraton Dallas Hotel by the Galleria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms in middle of hallway quiet.”
FlyingEagle86, 24 Apr 2017 | Read review
“Club level rooms are larger, nicer.”
BluedogTraveler, 14 Feb 2017 | Read review
“ask for a room that does not face the highway”
SusanAdventure, 25 Jan 2017 | Read review
“Probably a higher floor for quiet.”
LesTexans, 18 Jan 2017 | Read review
“choose a different hotel”
Kimberly124, 13 Dec 2016 | Read review
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Prices are for 1 room, 2 adults
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