We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Stayed three nights here for business last month and overall it was a decent stay. Bed was comfortable and staff was pleasant. Good location. The things that needed improvement were as follows: hair dryer didn't work, no vent/fan in bathroom, club lounge was never stocked...More
We enjoyed our stay. Found the renovations very appealing and enjoyed the breakfast as well. Service was very prompt and courteous and I found our room to be clean and comfortable. The locale was convenient in regards to shopping and restaurants.
We got a good price for a night here and it was definitely worth what we paid, but I can't say I'd pick this hotel over any others. The hotel felt dated and old. Elevators were slow, carpet worn and dingy, room amenities poor.
Thank Michael M
Response from Eddie P, General Manager at Sheraton Dallas Hotel by the GalleriaResponded 27 March 2015
Thank you for taking the time out to review our hotel. Please except our sincerest apologies for the poor first impression of our hotel. Your feedback is important to us, and I can assure you that we shared your complaints with our operations team and...More
My wife and I were looking for a quick Spring Break getaway close to home (Longview, Texas), and we chose the City of Dallas and the Sheraton Galleria specifically because of the close proximity to good shopping/restaurants at the Dallas Galleria and the Mortenson-Meyer Symphony...More
My daughters and I stayed in the Junior Suite and we were very comfortable. The fridge and microwave came in handy with leftovers from a nearby restaurant. Room was clean and the fold out couch was very comfy (even though they didn't bring me the...More