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Sheraton Dallas Hotel by the Galleria

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#58 of 197 Hotels in Dallas
GreenLeadersSilver level
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Sheraton Dallas Hotel by the Galleria
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612 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Dallas Hotel by the Galleria
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Showing 591: English reviews
San Francisco, California
Reviewed 8 December 2016

I think all things in the Big D are new and working well. If you believe that don't stay here. The room HVAC are the old blower type that let you either hear it cycle on and off all night or freeze (as it is December) SOme of the common area is well done like the lobby and bar. However,...

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Helpful?
Thank Carter D
Campbell910, Manager at Sheraton Dallas Hotel by the Galleria, responded to this review

Thank you for sharing this feedback with us. I apologize that the noise from HVAC unit in the room caused you to have trouble sleeping. When the HVAC unit is making a uncontrollable noise it needs maintenance. There is a sound when the unit turns on but nothing so loud that it would impact a guest sleeping. I'm unsure whether...

Cape Town Central, South Africa
Reviewed 4 December 2016

i spent 3 nights in this hotel, i was there for a congress . The public area and the meeting rooms are ok but the room is not at the same standard. The TV set is old , cannot accept old comforts in such an important hotel chaine even because the room rates are high.

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Thank venit d
Camp Springs, Maryland
Reviewed 30 November 2016

During our trip to see the Cowboys Vs. Redskins game on Thanksgiving day we stayed at the Sheraton. Our flight arrived late so all food service ended at 11PM there is a small store next to the front desk. The hotel is updated and very nice, but you can tell it has a older infrastructure by the elevators and bathrooms....

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Thank FLH08
Colorado Springs, Colorado
Reviewed 24 November 2016

Our soccer club traveled from Colorado with 5 teams to participate in a tournament. This hotel was listed as a tournament hotel, which means they should be aware of tons of soccer kids flocking their hotel. I was in line at check in and the first impression was already miserable " next guest" I was yelled at to step forward....

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1Thank Petra V
Atlanta
Reviewed 20 November 2016

I am retired from Hilton Hotels Worldwide. I had the opportunity to stay at this property for a Travel University. I cannot express how fantastic the hotel and staff were. The following employees went above and beyond and appeared to love their positions on the team. Arron Kat Kiera

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Helpful?
Thank trvlguy154
Santiago, Chile
Reviewed 16 November 2016

I'm a SPG Platinum Customer. Beign to several properties around the globe. This is by far my WORST sleep experience since I've joined SPG. At check-in, facilities welcome you in a pleasant way, nice and new, modern, even the smell is good. Once I've enter to the SPG Preferred floor I knew the experience was about to be different. Old...

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1Thank Aldo Z
Norman, Oklahoma
Reviewed 15 November 2016

This hotel was very clean and comfortable. The shower was AWESOME --- it had a really nice shower head and better water pressure than I have at home!! It's in a great location for me when I travel for work. I plan to stay here a lot in the future!

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Thank SmoochiesMommy
Atlanta
Reviewed 11 November 2016

I switched last minute from the Westin galleria to here. Lobby/checkin/Staff: The lobby is nice and the and the check in staff were fabulous.They had umbrellas we borrowed one day for a rainy college tour, simply jut asked the front desk, that was impressive. Nice active bar right off lobby. Elevators slow as molasses, old, noisy, one not working as...

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1Thank kenuga
Birmingham, United Kingdom
Reviewed 10 November 2016

i was in this hotel for a conference, all was very good organized, Meeting room and all food & beverage services like coffee break, work lunch and gala dinner. My room was large and well equipped. The staff was friendly and professional.

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Thank anna p
Wichita Falls, Texas
Reviewed 4 November 2016 via mobile

Lovely hotel and so close to the Galleria which I'd never been to either one before. My daughter and I enjoyed a leisure breakfast before leaving the hotel the next day. I truly loved the 'Tree' decor you have all around the hotel. Thanks for a great stay!

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Thank rhondashise

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Newly refreshed after an extensive $17 million renovation, The Sheraton Dallas Hotel by the Galleria offers a contemporary space with upgraded amenities and a welcoming design. Located three blocks away from the Galleria Mall, our hotel is surrounded by more than 200 Fortune 500 companies in the heart of the North Dallas business corridor.Warm and comfortable, our guest rooms will make business and leisure travelers feel right at home. Great standard amenities such as High Speed Internet Access, a working desk, and an ergonomic chair will keep you connected to what’s important.After a busy day, you can relieve your stresses with a little exercise or relaxation in the state-of-the-art fitness center and outdoor pool. Or if you’d prefer to explore the city, we offer complimentary transportation to and from nearby locations—including the Galleria Mall, where you’ll find Macy’s, Saks Fifth Avenue, Nordstrom’s, and over 400 specialty shops and boutiques, as well as an indoor skating rink. ... more   less 

Additional Information about Sheraton Dallas Hotel by the Galleria

Address: 4801 Lyndon B. Johnson Freeway, Dallas, TX 75244 (Formerly Sheraton Dallas North Hotel by the Galleria)
Region: United States > Texas > Dallas
Price Range: $157 - $317 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Dallas Hotel by the Galleria 3.5*
Number of rooms: 309
Reservation Options:
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Also Known As:
Dallas Sheraton
Hotel Style:
#7 Green Hotel in Dallas
#28 Business Hotel in Dallas
#34 Romantic Hotel in Dallas
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Dallas Hotel by the Galleria staff and other travellers.
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Questions? Get answers from Sheraton Dallas Hotel by the Galleria staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Club level rooms are larger, nicer.”
 of 5 bubbles BluedogTraveler, 14 Feb 2017 | Read review
“ask for a room that does not face the highway”
 of 5 bubbles SusanAdventure, 25 Jan 2017 | Read review
“Probably a higher floor for quiet.”
 of 5 bubbles LesTexans, 18 Jan 2017 | Read review
“choose a different hotel”
 of 5 bubbles Kimberly124, 13 Dec 2016 | Read review
“Stay somewhere else”
 of 5 bubbles TomL634, 9 Dec 2016 | Read review
5 of 5