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Crowne Plaza Dallas Market Center

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595 Reviews from our TripAdvisor Community

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San Francisco, California
Reviewed yesterday NEWvia mobile

The hotel does appear a bit old. The lobby may not be pretty and rooms look dated; but most key factors were satisfactory and functional. Comfortable bed; relatively decent climate control unit; no issues with noise whether from adjacent rooms, hallway or outside; good water pressure in the shower; free parking; free wifi; free shuttle to Love Field. One negative...

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Helpful?
Thank DIOGENES L
SANT THOMAS
Reviewed 2 days ago NEWvia mobile

I stayed here paid by the company and did research to know what to expect . Wrong. The reviews were so wrong. It's a wonderful business hotel. Super clean, breakfast included and super great staff all around. I saw reviews all saying the contrary and was a little expecting disappointing experience but nop. All good. Better yet. Excellent. Highly recommended....

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Helpful?
Thank JRIVERS2011
Julie W, Sales & Marketing at Crowne Plaza Dallas Market Center, responded to this review

Hi JRIVERS2011, Thank you for choosing to stay at the Crowne Plaza Dallas Market Center on your recent visit! We sincerely appreciate the A+ rating along with so many compliments regarding our property. Thank you for your kind words and we look forward to having you as our guest again soon! Sincerely, Julie W. Sales & Marketing

San Antonio, Texas
Reviewed 1 week ago

This is tired for a Crowne Plaza. Hallway carpet needs a good cleaning and rooms could use a refresh as well. Location is good and staff was friendly. Parking is easy and at no charge. Breakfast was average.

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Helpful?
Thank thefamilythattravels
Julie W, Sales & Marketing at Crowne Plaza Dallas Market Center, responded to this review

Hi thefamilythattravels, Thank you so much for visiting with us here at Crowne Plaza Dallas Market Center. I am so pleased to know our team connected with you and that you felt the true warm and welcoming visit! As far as the property itself is concerned I am happy to let you know our hotel will undergo a full renovation...

Reviewed 1 week ago via mobile

Hotel staff was great and hotel was located close to area attractions. Price was good for services. Room was clean. Hotel pool was not well maintained, towels were provided but they ran out and my son had return to the room wet.

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Helpful?
Thank Leonard R
Julie W, Sales & Marketing at Crowne Plaza Dallas Market Center, responded to this review

Hi Leonard, Thank you for your feedback. We appreciate you taking the time to let us know how we are doing. Please accept my apologies for the shortcomings you experienced while with us. I hope this does not deter you from coming back to visit us! I have shared your comments with our Department heads so they may see the...

Ponca City, Oklahoma
Reviewed 2 weeks ago via mobile

Pool was disgusting. Hair balls and a green dirty color. Hotel is very out dated and dirty. Staff was pleasant and helpful. The bathroom had a lot of visible mold. Not a typical Crown Plaza. Would compare this time a 2-2.5 star hotel. Would NOT recommend this Hotel.

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Helpful?
Thank icoutre
Julie W, Sales & Marketing at Crowne Plaza Dallas Market Center, responded to this review

Dear icoutre, Thank you for contacting us in regards to your recent stay. Please let me apologize on behalf of the hotel for our shortcomings. This is not the quality we strive to provide. I have sent you a private email so we may further discuss these issues. Thank you, Julie W. Sales & Marketing

Shreveport, Louisiana
Reviewed 2 weeks ago via mobile

Booked thru Priceline. I was totally discriminated against and told to my face it was because I did not book thru Crown Plaza. I have stayed here twice in the past and was treated great. I am also a rewards member at Crown Plaza. Everything I requested I was told NO. Rasheed told me absolutely no upgraded rooms for Priceline....

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Helpful?
Thank elaine l
Julie W, Sales & Marketing at Crowne Plaza Dallas Market Center, responded to this review

Hi Elaine! Thank you for your valuable feedback, I do apologize for this less than satisfactory visit and less than professional hospitality you experienced here at Crowne Plaza Dallas Market Center. If issues do ever occur please contact our Front Office immediately and we will be able to rectify the situation. We strive for indulging our guests and having them...

Yonkers, New York
Reviewed 3 weeks ago

This hotel is in need of a serious makeover. The rooms and hallways are depressing. There are spots all over the carpets. And you have to call down for them to fix both the air and heat! You just cannot make the room warmer and colder at will. Someone has to come up and configure the thermostat for either heat...

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Helpful?
Thank Nannette L
Julie W, Sales & Marketing at Crowne Plaza Dallas Market Center, responded to this review

Dear Nanette, Thank you for your feedback. I would like to apologize for any inconveniences the outdated attire of our hotel caused you during your stay. Although we are an older hotel we strive to provide clean, comfortable accommodations. I would also like to apologize for the misquoted representation of our renovation dates. We are not currently under going those...

Houston, Texas
Reviewed 3 weeks ago

Wonderful, friendly staff, clean rooms and great location. Very nice rewards club reception. Although there was a large group of school age children in town for the weekend, I found the hotel quiet. Safe location with on-site security.

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Helpful?
Thank Charlie M
Julie W, Sales & Marketing at Crowne Plaza Dallas Market Center, responded to this review

Hi Charlie M., Thank you for your great feedback! We appreciate you taking the time to let us know how we are doing. Great customer service is key. We are glad to hear you enjoyed your stay and hope to see you again soon! Sincerely, Julie W. Sales & Marketing

South Dakota
Reviewed 3 weeks ago

We had to stay here for a cheer competition and this was the hotel our team booked. Cons: It is not near any shops so you cannot walk anywhere, the rooms are dingy and worn- not particularly clean, our bathroom door was chipped at the bottom, and the bathroom seemed dingy, twice the maid service came and failed to leave...

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Helpful?
Thank atpederson
Julie W, Sales & Marketing at Crowne Plaza Dallas Market Center, responded to this review

atpederson, We are very sorry to hear your stay was less than charming. We take pride in our staff and hotel and always strive to indulge our guests and cater to their needs. I am very excited to inform you of the full renovation the hotel is currently undergoing and we'll be completed in several months time. This will improve...

Wichita, Kansas, United States
Reviewed 4 weeks ago

We had a very large group (over 200 people). When the first group arrived on Thursday most of the rooms were not ready. Then the rest of the group arrived on Friday afternoon. Again the rooms were not ready. This was booked months in advance and could have been prepared for. Hotel needs some TLC. Towels were short. Our room...

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Helpful?
Thank Jayme B
Julie W, Sales & Marketing Admin at Crowne Plaza Dallas Market Center, responded to this review

Hi Jayme, Thank you for your feedback. We appreciate you taking the time to let us know how we are doing. It is unfortunate we were unable to provide you with excellent customer service during your stay, as this is not characteristic of the high level of quality and hospitality we strive to provide. Please rest assured your comments are...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Experience the Crowne Plaza Dallas Hotel Market Center and find yourself in a stunning, totally non-smoking, newly renovated Dallas hotel conveniently located just minutes from downtown Dallas. We are also less than 3 miles from Love Field Airport. The Crowne Plaza Dallas Hotel Market Center is also centrally located within three miles of the Dallas Medical Center which includes UT Southwestern Medical Center, the Aston Center, Scottish Rite, Parkland, St. Paul, Children's, and Zale Lipshy hospitals. The Crowne Plaza Dallas Hotel Market Center is located minutes north of the American Airlines Center, home of the Dallas Mavericks, Dallas Stars, and the Dallas Desperados. If coming for an event please call and ask for the American Airlines Center rate. ... more   less 

Additional Information about Crowne Plaza Dallas Market Center

Address: 7050 N Stemmons Frwy, Dallas, TX 75247
Region: United States > Texas > Dallas
Price Range: $126 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Dallas Market Center 3.5*
Number of rooms: 354
Reservation Options:
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Also Known As:
Crowne Plaza Dallas Market Hotel Dallas
Dallas Crowne Plaza
Hotel Style:
#66 Business Hotel in Dallas
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Dallas Market Center staff and other travellers.
8 questions
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vancouver washington
6 months ago
Bracknell, United Kingdom
over a year ago
Washington DC, District of Columbia
over a year ago
Lake Kiowa, TX

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Questions? Get answers from Crowne Plaza Dallas Market Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would think all the rooms are about the same.”
 of 5 bubbles Clydev50, 16 Feb 2017 | Read review
“There are no good rooms in this Hotel or any SPG Hotels for that matter”
 of 5 bubbles B8094URluiss, 23 Jan 2017 | Read review
“Anything facing the highway is gong to be LOUD”
 of 5 bubbles RobertZ519, 17 Jan 2017 | Read review
“Avoid at all costs”
  • Moisture on window and floor, literally dripping.
 of 5 bubbles texastraveler1023, 2 Jan 2017 | Read review
“Great proximity for traveling sports fans”
 of 5 bubbles K3933ZQmichaelf, 28 Dec 2016 | Read review
5 of 5