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Courtyard Dallas Northwest

Booking.comUSD 102*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Courtyard Dallas Northwest
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149 Reviews from our TripAdvisor Community

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Showing 142: English reviews
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Reviewed 6 days ago NEWvia mobile

Stayed in this hotel for three nights. Room rate was $79 a night on Hotels.com. When we arrived they charged our card $340, Which was the 3 night stay plus a $60 deposit. Room was adequate when we arrived. (Rust in shower, ceiling plaster cracked, one small trash can, air conditioner could not keep up, ice machine on our floor...

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Helpful?
Thank Todd M
Stacey C, Manager at Courtyard Dallas Northwest, responded to this review

Dear Guest, Thank you for your feedback. As we pride ourselves to WOW your experience during your travels, we have fallen short of our goal during your recent stay. Please accept our apologies for the inconvenience. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. We...

Houston, Texas
Reviewed 1 week ago NEWvia mobile

My friends and I stay here during our yearly get together. We have been coming for at least 7 years. This is a nice property. The staff is very friendly. The rooms are clean and the bedding is comfortable. Having a separate vanity area is great so that one person can shower while another uses the vanity area. We always...

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Helpful?
Thank diamondgalshell1
Stacey C, General Manager at Courtyard Dallas Northwest, responded to this review

It was a pleasure having you. thank you for your feedback. We will see you next year.

Tuttle, Oklahoma
Reviewed 2 weeks ago via mobile

Would most definitely stay here again. Short drive to downtown Dallas (where my conference was at). Room very clean and recently updated. Interior rooms have a walk out balcony (or porch if your on the first floor) which over look a beautiful courtyard. I gave the hotel 4 stars simply for lack of complimentary breakfast and the beds are hard....

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Helpful?
Thank JanetteHunt4
Stacey C, General Manager at Courtyard Dallas Northwest, responded to this review

Thank you for sharing your experience through the Guest Satisfaction Survey. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for...

Peoria, Arizona
Reviewed 3 weeks ago

New rooms and updated look is a nice touch. Very clean!! However, Jackie the front desk clerk was beyond amazing with her wonderful smile and amazing customer service. She went out of her way to help in any way she could and was seriously the sweetest, kindest person I have ever interacted with at a hotel! I would book back...

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Helpful?
Thank dunergirl73
Reviewed 4 weeks ago via mobile

The fantastic customer service here stands out the most. Everyone was cheerful, friendly, efficient, and happy to help. Of course, the rooms were spacious, clean, and comfortable - everything I've come to expect from Marriott. I enjoyed the fitness center and the outdoor courtyard. The outdoor swimming pool is closed in winter, but Residence Inn next door has an indoor...

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Helpful?
Thank Hannah G
Celebration, Florida
Reviewed 22 April 2017

I just stayed two nights at this hotel and I was so impressed by the customer service of the hotel staff. Robert, Jackie and Alex are just amazing individuals, they are so caring, so polite and so professional. I am a platinum premier member with marriott - I stayed over 132 nights last year, I have to tell you -...

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Helpful?
Thank Ajay G
Bruce, Mississippi
Reviewed 27 March 2017

One of the most comfortable hotel beds I have EVER slept in. Noise level low. Staff accomodating. Not sure if they had breadfast, if so, we did not eat. Traveling, so got something on the road. Not the best area as far as safe but we just stopped off interstate. No problems at all. I would stay again

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Helpful?
Thank Traveling38915
Citrus Heights, California
Reviewed 25 March 2017

Traveling for business sometimes means eating alone. It's nice to have a hotel that offers dining options, even limited, and has other options nearby. This Courtyard meets that criteria. Because Courtyards are similarly fashioned, you tend to feel comfortable that you are in familiar surroundings.

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Thank Mbobrow
Reviewed 17 March 2017 via mobile

I spent one night at this Courtyard in mid March. It was very clean and comfortable. Staff was very nice as well. It is located at a quiet area without much going on nearby. The onsite coffee shop serve good foods. Price is reasonable. It is a good bargain.

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Helpful?
Thank laoyu
minnesota
Reviewed 16 March 2017 via mobile

My room had good WiFi. The room was clean. Housekeeping kept everything spic and span. The bed was firm and the room is quiet. The facilities are nice with a pool and fire pit. I didn't get to the fitness center. The deli on site has good food and generous portions but a limited menu. I did not do the...

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Helpful?
Thank jgarrits

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast included
  • Dry Cleaning
  • Conference Facilities

Additional Information about Courtyard Dallas Northwest

Address: 2930 Forest Ln, Dallas, TX 75234-7504 (Formerly Courtyard Dallas LBJ at Josey)
Region: United States > Texas > Dallas
Price Range: $117 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Dallas Northwest 3*
Number of rooms: 146
Reservation Options:
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Also Known As:
Courtyard By Marriott Dallas Lbj At Josey Hotel Dallas
Dallas Courtyard
Dallas Marriott
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Dallas Northwest staff and other travellers.
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1 month ago

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Questions? Get answers from Courtyard Dallas Northwest staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Walls are thin; bring earplugs”
Tleemur, 17 Dec 2016 | Read review
“Close to State Fair, airport, SMU with restaurants nearby without having to drive on the freeway.”
bobbiew256, 10 Oct 2016 | Read review
“Use your GPS to find this out of the way location.”
gghaas, 8 Oct 2016 | Read review
“Towards the middle of the hotel away from the sunset side.”
sissyspeckle, 29 Jun 2016 | Read review
“Room smells like mildew - Staying in room 109”
ACandidTraveler, 14 Jun 2016 | Read review
5 of 5
Booking.com
USD 102* /night
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AMOMAUSD 199
PricelineUSD 102
CourtyardUSD 102
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Prices are for 1 room, 2 adults
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