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SpringHill Suites Dallas NW Highway at Stemmons/I-35E

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116 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Dallas NW Highway at Stemmons/I-35E
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Showing 114: English reviews
Blanchard, OK
Reviewed 31 May 2016

We needed a quick night stay on our way to Galveston and I booked this in the morning online. I wasn't impressed with the neighborhood when we were pulling in, so I admit, I was a little nervous. The staff were super friendly. The room was clean and the beds were comfortable. Had a small sofa, fridge, sink, coffee pot,...

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Thank BeachesNwine
Newark, Delaware
Reviewed 13 May 2016 via mobile

This hotel needs to be completely refurbished. The kitchen, bathroom, and furniture are dated. There is no charging station in the bedrooms. Since these are suites, this means all of my charging for all of my devices must to be done in the living room area. This is completely unacceptable in the 21st-century! I and others from my company will...

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Thank Robert H
rguti129, Manager at SpringHill Suites Dallas NW Highway at Stemmons/I-35E, responded to this review

Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the SpringHill Suites Dallas NW Highway at Stemmons/I-35E. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. We have shared...

Reviewed 6 April 2016

The hotel staff is very nice and breakfast was good, but the location is just not very nice. There is no place to walk to that I would recommend. On the main road along this spot you will find lots of semi trucks parked waiting to unload somewhere in the area. I did work out here but none of the...

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Thank Tom H
rguti129, Manager at SpringHill Suites Dallas NW Highway at Stemmons/I-35E, responded to this review

hank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the SpringHill Suites Dallas NW Highway at Stemmons/I-35E. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. We have shared...

Reviewed 24 March 2016 via mobile

We stayed here on a Friday night and flew out of Dallas Love Saturday morning. It was perfect and met our needs. They have a complimentary shuttle that saved us at least $50.00 dollars in transportation to and from the airport. The breakfast in the morning was good as well. Our room had everything we needed and it stayed cool...

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1Thank 463_jc
Houston, Texas
Reviewed 26 February 2016

I got stuck in Dallas and booked a room at this hotel because it is close to Love Field. I used my Marriott Mobile App to book room and check in. The desk clerk on arriving asked for my company name. Which I thought was on my profile. Then he asked for my credit card. I said it's on my...

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1Thank O3972EErichardb
Boonton, New Jersey
Reviewed 15 January 2016

TERRIBLE experience with this Hotel/Staff/Management , do not stay here! I booked the room for New Years eve and my boyfriend and I checked out on January1st. I left a personal bag in our room and realized it when I was at the airport heading back home to NJ. I called immediately and Stephanie said she would check with housekeeping...

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1Thank Ashley F
Cincinnati, Ohio
Reviewed 13 January 2016

It appears that this is another property acquired by Marriott from another chain. Marriott has clearly improved the property, but newly built SpringHill Suites tend to be above average. The service at this property is very good and the staff does the best that it can with the property. If near Love Field, this is the right place to stay.

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Thank 50Cal2015
rguti129, Manager at SpringHill Suites Dallas NW Highway at Stemmons/I-35E, responded to this review

Thank you for your taking the time to share your recent experience with us. While we are an older property, you are correct: the staff here does well to provide a memorable stay for all guests. Thank you for your kind words; I will be sure to share your feedback with the staff. Kind Regards, Rebekah Gutierrez, General Manager

Merrill, Oregon
Reviewed 2 January 2016 via mobile

Chose this hotel because of it is close to Dallas/love field airport, and also because it advertises a free shuttle to and from the airport starting at 4:00am. On arriving and checking in there was a sign staying that due to the Holidays they canceled the shuttle service. This left us having to extend the rent of our car another...

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2Thank Scott M
Scottsdale, Arizona
Reviewed 30 November 2015 via mobile

This hotel is very convenient to the DAL Love field and you have lots of options for restaurants but you will a car that would be the best, the hotel does have a shuttle but I had my own car. Nice clean rooms. The wifi worked pretty good. Friendly front desk staff too.

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Thank DeltaRoadWarrior
San Antonio, Texas
Reviewed 22 November 2015 via mobile

Conveniently located to the highway and near a lot of restaurants. The facility was well kept and clean. The staff wasn't as friendly and engaging as other Springhill hotels I've stayed at. I'm not saying they weren't friendly, just not as cheerful and outgoing as the others. No complaints.

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Thank George C
rguti129, Manager at SpringHill Suites Dallas NW Highway at Stemmons/I-35E, responded to this review

Dear Our Valued Guest, Thank you for taking the time to share your stay experience. I have shared your kind words with my staff and they greatly appreciated. Our staff here at Springhill Stemmons/Dallas work extremely hard to maintain a clean and comfortable stay for each guest. We look forward to seeing you in the future. Thank you, Rebekah Gutierrez......

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about SpringHill Suites Dallas NW Highway at Stemmons/I-35E

Address: 2363 Stemmons Trl, Dallas, TX 75220-5328
Region: United States > Texas > Dallas
Price Range: $148 - $240 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Dallas NW Highway at Stemmons/I-35E 3*
Number of rooms: 96
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Also Known As:
Springhill Suites Nw Hwy At Stemmons/i-35e Hotel Dallas
Springhill Suites Dallas
Dallas Springhill Suites
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Questions & Answers

Questions? Get answers from SpringHill Suites Dallas NW Highway at Stemmons/I-35E staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are suites, so there's a pullout couch plus the beds in the room if you are looking for extra space.”
 of 5 bubbles raya722, 8 Nov 2016 | Read review
“121 was a great room - you rolled 5 doors from the lobby but the room was absolutely quiet.”
 of 5 bubbles DiegoCandela, 7 Aug 2016 | Read review
“The " " free hi speed internet is very slow. You can up grade for $4.95 a day.”
 of 5 bubbles O3972EErichardb, 25 Feb 2016 | Read review
“I would select an upper room floor at times it sounded like the people above were doing aerobics.”
 of 5 bubbles 687tomh, 21 Sep 2015 | Read review
“Avoid Rm. #129 in case a huge cockroach's family is looking for revenge.”
 of 5 bubbles nailbenderTexas, 17 Aug 2015 | Read review
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