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Hotel Indigo Dallas Downtown

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Hotel Indigo Dallas Downtown
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825 Reviews from our TripAdvisor Community

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Showing 790: English reviews
Reviewed 6 days ago NEW

We stayed here the weekend after Thanksgiving, even though the staff was very friendly I was somewhat disappointed in the quality of the hotel. Before traveling there we reviewed the pictures of the hotel and when getting there noticing that the hotel had did a complete renovation. Even though I was a fan of how old the building, I was...

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Helpful?
Thank Sarah L
940DALGM, General Manager at Hotel Indigo Dallas Downtown, responded to this review

Hello Sarah L, Thank you for your review. I am sorry that the hotel pictures presented on our website and Trip Advisor are not reflective of the style and décor that is currently in the building. As the Chef mentioned during your stay, we are finishing a renovation. Once complete, we will have the photographers out to shoot the new...

Dallas, Texas
Reviewed 1 week ago

room was neat and worth the money, friendly and helpful employees. great downtown scene within walking distance of deep ellum. Jorge at the front desk was very helpful and pleasant to talk with, wonderful employee.

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Helpful?
Thank duartejose139
940DALGM, General Manager at Hotel Indigo Dallas Downtown, responded to this review

Hello duartejose139, Thank you for your review and feedback in regards to the Hotel Indigo Dallas Downtown. I am thrilled to see that our team took excellent care of you during your stay. We look forward to you visiting again very soon!

New York City, New York
Reviewed 2 weeks ago

I stayed at this hotel because it was chosen for me by the event organizers. My initial impression was positive: the front desk staff was friendly and helpful, and the room was adequate and clean. But the room was dark: only two low-wattage lights were on either side of the bed, which didn't illuminate the desk area where I had...

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Helpful?
Thank writerguy212
940DALGM, General Manager at Hotel Indigo Dallas Downtown, responded to this review

Hello writerguy212, Thank you for your review and feedback in regards to your recent stay at the Hotel Indigo Dallas Downtown. We appreciate your comments are happy to tell you that we are in the process of changing out all of the lighting on property. By year end, all of the desk lamps, bed side lamps, and floor lamps will...

Reviewed 2 weeks ago via mobile

Everyone at the hotel seemed to be very genuine in attending our needs. We asked for a couples package and that's exactly what we received. Champagne and strawberries in our room at check in shuttle service to Ruth's steakhouse and everyone's attention to detail really helped me impress my girlfriend for our anniversary. Jorge was very attentive to make sure...

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Helpful?
Thank rivas21
940DALGM, General Manager at Hotel Indigo Dallas Downtown, responded to this review

Hello rivas21, Thank you for your excellent review of the Hotel Indigo Dallas Downtown! We are honored to host you for you anniversary! You business is truly valued and we hope to see you again very soon!

Reviewed 2 weeks ago via mobile

I visited the hotel this passed week and we had a great stay. Everyone seemed very busy but still courteous to the guests needs. The shuttle service to the bomb factory was great. Loved the deep Ellum area. Ken and Jorge at the desk managed to get us into a room with a nice view of the park across the...

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Helpful?
Thank Mercedes A
940DALGM, General Manager at Hotel Indigo Dallas Downtown, responded to this review

Hello Mercedes, Thank you for your wonderful review. I am thrilled you visited with us while in town to see the show at the Bomb Factory. I am always happy to see that our team is doing an excellent job and taking care of our guests. We hope to see you again soon!

Reviewed 2 weeks ago via mobile

Hotel is about 99% completed with their renovations project. I noticed some minor issues with the wallpaper in my room but overall we had a great stay. We went to the Cowboys game for our anniversary and the hotel just complimented the experience. Franklin set us up with cab ride to and from the game and made it convenient for...

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Helpful?
Thank Yerik P
940DALGM, General Manager at Hotel Indigo Dallas Downtown, responded to this review

Hello Yerik P, Thank you for your wonderful review of the Hotel Indigo Dallas Downtown. I am thrilled to see that you had a great weekend with us while visiting Dallas. We hope to see you again very soon! Happy Anniversary!!!

Reviewed 3 weeks ago via mobile

My friend and I came for a concert. The hotel is so nice as soon as you walk in! Jorge and Dana really helped us out. Great staff, clean rooms, awesome lobby. Wonderful staff and hotel! Very impressed and will be back again

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Helpful?
Thank Victoria M
940DALGM, General Manager at Hotel Indigo Dallas Downtown, responded to this review

Hello Victoria M, Thank you very much for your "Great" review of the Hotel Indigo Dallas Downtown. I am very happy to see that our team took wonderful care of you and that you enjoyed you time at the hotel. Please visit again soon!

A TripAdvisor Member
2 reviews
Reviewed 3 weeks ago via mobile

Came to Dallas to celebrate my daughter's 21st birthday and the staff was very friendly & helpful. We were mistakenly placed in a handicap room with only one bed but they quickly fixed this & relocated us to another room which suited our needs & our reservation. I appreciated how helpful the staff was here.

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Helpful?
Thank A TripAdvisor Member
940DALGM, General Manager at Hotel Indigo Dallas Downtown, responded to this review

Hello and thank you for your review of the Hotel Indigo Dallas Downtown. We are thrilled to see that you chose us for your daughter's 21st birthday celebration! I am very happy to see the team took great care of your and accommodated your requests on the special day. We hope to see you again soon!

Reviewed 3 weeks ago

We recently stayed at your Hotel Indigo in downtown Dallas and it was wonderful. Even with certain construction everything was clean and pretty. The best part about our stay was the kind staff member, Jorge in guest services, that helped arrange champagne and berries in our room. that extra surprise made the whole trip worth it and i wanted to...

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Helpful?
Thank Jake J
940DALGM, General Manager at Hotel Indigo Dallas Downtown, responded to this review

Hello Jake J, Thank you for your warm and kind review of the Hotel Indigo Dallas Downtown. We are thrilled to see that you chose us for your girlfriend's birthday celebration. I am thrilled to see that Jorge went the extra mile and delivered on our promise to offer nothing but the best in customer service. We look forward to...

Waco, Texas
Reviewed 4 weeks ago

This hotel is still renovating. Staff very helpful and friendly. We will definitely stay here again. After the concert at the Majestic, walked across the street, at the hotel. Could not be any easier.. Was very quiet.

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Helpful?
Thank JandPtx
940DALGM, General Manager at Hotel Indigo Dallas Downtown, responded to this review

Hello JandPtx, Thank you for choosing Hotel Indigo Dallas Downtown as part of your night out at the Majestic! We are thrilled to see that you enjoyed your stay and hope to see you again for another show in the near future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Restaurant
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Hotel Indigo Dallas Downtown is a registered historic landmark property that was designed to offer a boutique hotel oasis in the heart of Downtown Dallas. We are within walking distance from business, entertainment, dining, shopping and world class arts that Dallas has to offer. We provide complimentary shuttle to Downtown and Uptown Dallas. ... more   less 

Additional Information about Hotel Indigo Dallas Downtown

Address: 1933 Main St, Dallas, TX 75201-5207
Region: United States > Texas > Dallas > Downtown Dallas
Price Range: $161 - $275 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Indigo Dallas Downtown 3.5*
Number of rooms: 170
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Also Known As:
Hotel Indigo Dallas
Dallas Hotel Indigo
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Indigo Dallas Downtown staff and other travellers.
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Questions? Get answers from Hotel Indigo Dallas Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner room was large.”
 of 5 bubbles WSU1986, 5 Nov 2016 | Read review
“away from the elevators they are quieter, higher floor good room views”
 of 5 bubbles albernettak, 26 Oct 2016 | Read review
“Check the temperature of the room and the lighting if you need more.”
 of 5 bubbles christopherbT1789EJ, 9 Oct 2016 | Read review
“Speak to the hotel directly, get to know them and get their names. They will help guide your successful stay.”
 of 5 bubbles 4luckydawg, 22 Sep 2016 | Read review
“Floor 12 was fine for street noise. The The HVAC was moderately noisy but it was too hot outside to turn off!”
 of 5 bubbles glendono, 22 Sep 2016 | Read review
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