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The Fairmont Dallas

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#17 of 196 Hotels in Dallas
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GreenLeadersGold level
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1 room 2 adults 0 children
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1,787 Reviews from our TripAdvisor Community

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Showing 1,735: English reviews
Reviewed yesterday NEW

I was greeted with smiles by all of the staff. The doorman and driver assisted my group with class. The driver even let us listen to our music through the Bluetooth connection. The bartender and waitresses were amazing. I would return again just to spend time in the bar. Lindsay is the best cocktail waitress. All drinks were delivered with...

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Helpful?
Thank Dennis K
Los Angeles, California
Reviewed yesterday NEW

Stayed here during a busy Dallas Cowboys game weekend. We were greeted by the hotel's friendly front desk staff. The valet staff in the front of the hotel were also helpful and friendly. Whitney in concierge was also excellent. The rooms were clean and the price was great especially if you are looking for an alternative to a pricey trendy...

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Thank Conor M
Los Angeles, California
Reviewed 2 days ago NEWvia mobile

Very present hotel for a weekend in town for a Cowboys game. Easy Uber ride to the stadium and walking distance from places to eat and touristy things. Our room was cozy and nicely decorated. The bed was sooooo comfortable. We had a couple late night snacks at the lounge/bar which had a nice ambiance, good drinks and the games...

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Helpful?
Thank Natalierose101
FairmontDallas, Manager at The Fairmont Dallas, responded to this review

Thank you so much for your review. We're so glad that you enjoyed your stay with us as well as the lounge. We look forward to having you stay with us again in the future!

Sault Ste. Marie, Ontario
Reviewed 2 days ago NEW

Just spent 3 nights here for the Dallas Cowboy playoff game. The location is fantastic - within walking distance to most areas (downtown, arts district, museums, etc), and a $6 Uber ride to the other major areas (West Village, Uptown, Deep Ellum, etc). And the location seemed quite 'safe'. At no point did we ever feel uncomfortable walking around (and...

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Helpful?
Thank MSkinner
FairmontDallas, Manager at The Fairmont Dallas, responded to this review

Thank you so much for your honest feedback! We are so pleased to hear that you not only enjoyed your stay but that the way our staff treated you was memorable. We look forward to having you stay with us again in the future!

Reviewed 4 days ago NEWvia mobile

The hotel looks dated and not like it was renovated recently. The finishes are cheap; more what I would expect in a 3-star hotel. I ordered room service Sunday morning and was told it would be 1.5 hour wait because they had 20 orders and were already an hour behind. They should have adequate kitchen and wait staff to serve...

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Helpful?
Thank Caitlin N
FairmontDallas, Manager at The Fairmont Dallas, responded to this review

We sincerely apologize for the delay you experienced in ordering room service. We have recently renovated our gold room floors and hope that you will stay with us again soon.

Reviewed 6 days ago NEWvia mobile

We stayed two nights during a minor ice storm. Great hotel! The staff, from the valet attendants to housekeeping were extremely friendly and attentive. Special care was taken to ensure the slick drive-through was salted and safe. The in-house restaurant offered a very good breakfast with a broad selection. The room was spacious and clean, and the furnishings were up...

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Helpful?
Thank Patrick G
FairmontDallas, Manager at The Fairmont Dallas, responded to this review

Thank you so much for your review! We're so pleased that you thoroughly enjoyed your stay with us and that our staff was able to take care of you. We hope that you'll stay with us again in the future!

Reviewed 1 week ago

Hotel was great. Nice, clean, just what was needed for an overnight work trip. Didn't check out any of the amenities or restaurants. Tony Bennett made my trip. He was extremely helpful, cheerful, and a class act.

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Helpful?
Thank Andrea C
FairmontDallas, Manager at The Fairmont Dallas, responded to this review

Thank you so much for your honest review and feedback. We are so pleased that you enjoyed your stay with us. We hope you'll come back and visit us soon - our fair city has so much to see and do!

Reviewed 1 week ago via mobile

Loved the hotel and would come again. This place has great aircon, comfy beds and couple of good restaurants a walk away. The hotel also has a shuttle to take you on short hops nearby. We were in Dallas to shop and good malls were close by. Not a lot to report on downtown Dallas except to say probably best...

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Helpful?
Thank LevAriel
FairmontDallas, Manager at The Fairmont Dallas, responded to this review

Thank you so much for your review. We are so pleased that you were comfortable and enjoyed your time in Dallas. We look forward to having you stay with us again very soon!

Dripping Springs, TX
Reviewed 1 week ago

You hear Fairmont, you think great hotel experience. Not at this one. Here's a list of what it did NOT have. 1. A chair. Photos showed a wing chair and ottoman in our room. But the only chair was an armless desk chair. 2. Adequate front desk help. There was one clerk, engaged in a long conversation with two young...

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Helpful?
Thank TXnonnie
FairmontDallas, Manager at The Fairmont Dallas, responded to this review

Thank you so much for your feedback. We are sorry for the inconveniences you encountered during your stay.

Birmingham, Alabama
Reviewed 1 week ago

You will feel important as soon as you arrive. Bell staff, front desk, Pyramid waitstaff - all first class. The rooms appear to be renovated since my last trip (which was a number of years ago). The Fairmont has been special since my vist visit in 1988.

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Helpful?
Thank Bill And Donna ... S
FairmontDallas, Manager at The Fairmont Dallas, responded to this review

Thank you so much for taking the time to leave a review. We appreciate that you chose the Fairmont and for being such a loyal customer. We hope you will stay with us again very soon!

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
In Texas we do things in a big way, and The Fairmont Dallas is no exception amongst hotels in Dallas, TX. In this modern city of soaring skyscrapers, The Fairmont Dallas luxury hotel sets the standard for style and elegance. With our ideal location in the heart of the Downtown Dallas Arts District, we are situated just moments from incredible fine dining, shopping, arts and world-class entertainment. Newly redesigned luxurious guest rooms and suites offer warm hospitality, modern décor and that special Texas flair for an unrivaled travel experience. Fairmont Gold, an exclusive boutique lifestyle experience, is designed to fulfill the needs of the discerning business executive and leisure traveler, with elite lounge access and all of the comforts of home. Enjoy The Pyramid Restaurant & Bar’s four-star cuisine and a Starbucks conveniently located on the lobby level. ... more   less 

Additional Information about The Fairmont Dallas

Address: 1717 N Akard St, Dallas, TX 75201-2301
Region: United States > Texas > Dallas
Price Range: $253 - $452 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Fairmont Dallas 4*
Number of rooms: 545
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Fairmont Hotels, Expedia, Orbitz, Travelocity, HotelsforEveryone, TripOnline SA, Priceline and Jetsetter so you can book your The Fairmont Dallas reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Fairmont Dallas Hotel Dallas
Fairmont Dallas
Dallas Fairmont
Hotel Style:
#2 Green Hotel in Dallas
#8 Family Hotel in Dallas
#9 Romantic Hotel in Dallas
#13 Business Hotel in Dallas
#14 Luxury Hotel in Dallas
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Questions & Answers

Here's what travellers have asked, with answers from The Fairmont Dallas staff and other travellers.
17 questions
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Questions? Get answers from The Fairmont Dallas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“loved the view form the 19th floor”
 of 5 bubbles lauramS8508IL, 5 Jan 2017 | Read review
“Great views”
 of 5 bubbles topper711, 9 Dec 2016 | Read review
“Suites are wonderful”
 of 5 bubbles keturahd, 26 Nov 2016 | Read review
“The gold floor has some nice features and the convenience was very good for us”
 of 5 bubbles Fleurbloom, 18 Nov 2016 | Read review
“Check out your mattress before you accept the room”
 of 5 bubbles 358mitchr, 13 Nov 2016 | Read review
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