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W Dallas Victory Hotel

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#50 of 200 Hotels in Dallas
Certificate of Excellence
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882 Reviews from our TripAdvisor Community

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There are newer reviews for W Dallas Victory Hotel
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Showing 871: English reviews
Chicago, Illinois
Reviewed 20 October 2016 via mobile

This is a very expensive hotel, with relatively good service (willing to help, and seem like they care), but they missed the mark a bit. Ordered room service the night I arrived. The salmon seemed undercooked. I also found a long dark hair (like 11-15 inches long) in the vegetables. Between that and the undercooked fish, I was grossed out...

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Helpful?
Thank MKEPanther4
GMDarrylJett, General Manager at W Dallas Victory Hotel, responded to this review

Welcome Guest, While I am disappointed that we were not able to deliver an exceptional experience during your time with us I sincerely appreciate your candor. We take reviews such as yours with the utmost seriousness. I've shared your comments with my team leaders and will be personally following up to ensure issues that your incurred during your stay do...

Reviewed 19 October 2016 via mobile

Room is very contemporary but not as functional. For example then toilet room has no fan and The shower has no door yet has clear glass and no privacy from the bedroom/sink area. The bed was too hard for my liking but the pillows were nice and soft. The room was quite spacious with a nice long desk for working...

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Helpful?
Thank Travel R
GMDarrylJett, General Manager at W Dallas Victory Hotel, responded to this review

Welcome Guest, Sincere thanks for taking the time to share your valued feedback with us. While we know the unique layout of our rooms is not for everyone we appreciate your candor nonetheless. I'm thrilled to hear you found your accommodations as well as our meeting and conference facilities to be spacious and appealing in decor. Safe travels and best...

Duncan, Oklahoma
Reviewed 18 October 2016

We booked this hotel because a family member chose it as the hotel for her wedding guests and party. I booked a room with two queen beds for my husband and I, and our two grown daughters. We arrived well after the check-in time. The staff tried to put us in a King-bed room, but I insisted that we had...

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Helpful?
Thank Lou B
GMDarrylJett, General Manager at W Dallas Victory Hotel, responded to this review

Welcome Lou B., Sincere thanks for taking the time to give us your valued feedback. It seems there were a few miscommunication errors on our part due to your room type and for that I sincerely apologize. We want each and every one of our guests to have a five star, stellar experience with us and it seems like we...

Conroe, Texas
Reviewed 18 October 2016

The rooms were spacious, but bathroom was not very private. It was open to room with just a curtain dividing it from the rest of the room. Toilet paper and Kleenex were of poor quality. It just seems that if you pay that much for a room you would get better.

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Helpful?
Thank kathy198415
GMDarrylJett, General Manager at W Dallas Victory Hotel, responded to this review

Welcome Guest, Thank you for taking the time to write us your candid feedback. While we know the unique design style of rooms isn't for everyone we appreciate you for trying us out nonetheless. We wish you the best in your future travels! Sincerely, Darryl Jett, General Manager

San Francisco, California
Reviewed 16 October 2016 via mobile

My family and I switched hotels after checking into the Le Meridien and finding the rooms dirty. The front desk staff was great! Great bar area as well. Rooms are small but nice and modern. Typical W vibe

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Helpful?
Thank bhattik
GMDarrylJett, General Manager at W Dallas Victory Hotel, responded to this review

Welcome Guest, I'm thrilled to hear you had a great experience during your time with us! Our talent are true gems and we strive to exceed all of our guest's expectations with exceptional service throughout the entirety of their visit. We hope to see you again should your travels bring you back to Dallas! Cheers, Darryl Jett, General Manager

Runaway Bay
Reviewed 15 October 2016

Recently we had tickets to an event at American Airlines Center in Dallas. I made reservations for myself and two women who were attending the even with me, and this Hotel was perfect! It's right across the street from AAC, so no issues with finding parking, etc. Just walk across the street! The service is amazing and the rooms so...

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Helpful?
Thank RBMoo
GMDarrylJett, General Manager at W Dallas Victory Hotel, responded to this review

Welcome Guest, Thanks so much for taking the time to write us such a wonderful review. We love hearing such great feedback from our valued guests! I'm thrilled to see you had an exceptional experience during your time with us. We hope to see you again soon so we can roll out the red carpet for you and your guests...

Virginia
Reviewed 13 October 2016

I'm always amazed that such a design-centric property could have omitted such practical features as towel hooks in the bathroom and electrical outlets on the walls and adequate reading/task lighting in the living area! You step out of the glass shower and have to drip all over the tile floor to grab your towel unless you left it folded on...

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Helpful?
Thank KathyinVirginia757
Troy, Michigan
Reviewed 6 October 2016

The area around the hotel is great and the staff is super helpful. Also easy access to the Katy Trail for running. Beds are super comfortable. Room service was delayed, but they made up for it and were very apologetic.

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Helpful?
Thank K C
GMDarrylJett, General Manager at W Dallas Victory Hotel, responded to this review

Welcome Traveler, Many thanks for taking the time to write us your valued feedback. I'm very happy to hear you enjoyed your accommodations as well as were able to try out one of our favorite Dallas hot spots, the Katy Trail. Victory Park has some exciting things in store and we can't wait for you to be able to experience...

Pordenone, Italy
Reviewed 6 October 2016

This place is great! I stayed for just about 24 hours, and I never had to get in my car to get the most of my visit. The people who work here are incredible. At the front desk, I asked what to do if only in Dallas for 24, and one of the doors guys gave me his number for...

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Helpful?
Thank headinthelion
Reviewed 5 October 2016 via mobile

We got a suite there which was phenomenal!! The staff very helpful and nice. Drinks at the bar are delicious although I did notice one of the guys giving free drinks to all females ordering, but he'll charge the fellas....hmmm not good for business. But overall it was great!

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Helpful?
Thank Ivonne J
GMDarrylJett, General Manager at W Dallas Victory Hotel, responded to this review

Welcome Ivonne J., Thanks so much for your awesome 5 star review! I'm thrilled to hear you enjoyed your suite as well as were able to grab some yummy cocktails at Living Room Bar. We have an awesome happy hour called Bubbles n' Beats where ladies are able to receive 2 glasses of complimentary champagne on the house! We can't...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
There is simply no better place to hang your hat (cowboy or otherwise) than the W Dallas-Victory. When in Texas, go big-as in bigger, bolder and brasher at W Dallas - Victory. Our unique and subtle touches including lasso sculptures and armadillo skin embellishments will have you saying WOW at every turn. Just minutes from visionary museums and popular festival sites, our Dallas hotel is the perfect choice for leisure and business travelers alike. ... more   less 

Additional Information about W Dallas Victory Hotel

Address: 2440 Victory Park Lane, Dallas, TX 75219
Region: United States > Texas > Dallas > Oak Lawn
Price Range: $368 - $609 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — W Dallas Victory Hotel 4*
Number of rooms: 252
Reservation Options:
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Also Known As:
w Hotels Dallas
w Hotel Dallas Tx
Hotel Style:
#12 Spa Hotel in Dallas
#20 Business Hotel in Dallas
#27 Luxury Hotel in Dallas
#35 Romantic Hotel in Dallas
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Questions & Answers

Here's what travellers have asked, with answers from W Dallas Victory Hotel staff and other travellers.
5 questions
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Terral, Oklahoma
New York
8 months ago
Dallas, Texas
over a year ago

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Questions? Get answers from W Dallas Victory Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are awesome! However, try to get a corner room near the American Airlines Center”
 of 5 bubbles falisap, 14 Nov 2016 | Read review
“1527 had wonderful views!”
 of 5 bubbles ihatefakenames, 3 Nov 2016 | Read review
“Suites are just 2 connecting rooms. Not worth the price. Better off just getting a room.”
 of 5 bubbles rbitut, 3 Nov 2016 | Read review
“We had a beautiful view of the Dallas Skyline with two rooms which faced Victory. Quiet and so accommodating!”
 of 5 bubbles RBMoo, 14 Oct 2016 | Read review
“Call the front desk before you book to make sure you are not staying on "Invite-Only Pool party weekends”
 of 5 bubbles GuP_13, 5 Jul 2016 | Read review
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