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Hilton Garden Inn Dallas / Market Center

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#20 of 198 Hotels in Dallas
Certificate of Excellence
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Hilton Garden Inn Dallas \/ Market Center
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707 Reviews from our TripAdvisor Community

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San Antonio, Texas
Reviewed 3 days ago NEW

Thermostats in room are either set to AC or Heat and cannot be adjusted without maintenance selecting one or the other... unacceptable when the room is 67 degrees and the outside temperature is fluctuating from 45 degrees to 80 degrees. Change out your thermostats and or units. Told the desk clerk in the morning and upon my return from work,...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 676perryp
Memphis, Tennessee
HOTEL’S FAVOURITE REVIEW
Reviewed 26 July 2016 via mobile

While it's been since March 2016 since I have been to the HGI Dallas Market Center, but the hotel still provides an excellent atmosphere for a stay. This review covers two separate stays during July 2016, but Derrick was working the front desk both times I checked in and recognized me, my Diamond status, and welcomed me back. Jorge was...

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Helpful?
1Thank NovackTravelGuy
About Hotel's Favourite Review
David W, General Manager at Hilton Garden Inn Dallas / Market Center, responded to this review

Dear NovackTravelGuy- We appreciate the great review. I will share your compliments of Derrick and Jorge with them and the rest of the team. Thank you for your loyalty; We look forward to seeing you again next month.

Chicago, United States
Reviewed 4 days ago NEW

With a free shuttle it is super easy to get to and from Love Field and always clean and helpful staff. The breakfast was quick and easy with many self serve items and if you want something special just ask. In room coffee for mornings you need a kickstart.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Michael S
Bowie, United States
Reviewed 6 days ago NEW

WOW! We've stayed at this location in the past and service is always great and rooms always clean and comfortable. Our most recent stay we were celebrating a birthday and other personal accomplishments. We called hotel several days before inquiring about shuttle and check-in information. Each time we called prior to even checking in the hotel front desk staff were...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank ginar281
Tonja M, Front Office Manager at Hilton Garden Inn Dallas / Market Center, responded to this review

Dear ginar281 - Thank you so much for your wonderful comments about our staff!! We're so glad to hear that we exceeded your expectations during your stay at the Hilton Garden Inn Dallas/Market Center. You all were truly a joy to serve, and I'm so glad that you were pleased with our hospitality. We hope that you will allow us...

Dallas, Texas
Reviewed 2 weeks ago via mobile

I stayed here with 3 friends for 2 nights (including NYE) to attend a show across the street at Market Center. I am a Dallas resident but the convenience of the location was worth it!! Though the hotel looks dated on the outside, the inside is MUCH nicer (which is really what matters). The room was HUGE - one of...

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Helpful?
Thank Susan C
Tonja M, Front Office Manager at Hilton Garden Inn Dallas / Market Center, responded to this review

Dear Susan C - Thank you so much for your stellar review! We're excited to hear that you enjoyed your stay, and appreciated the hospitality of our staff and comfort and convenience of Hilton Garden Inn Dallas Market Center. We definitely look forward to welcoming you again next year.

Chicago, Illinois
Reviewed 3 weeks ago

This hotel is conveniently located only a couple miles from Love Field and the local medical district. The lobby is very welcoming and my guestroom appears to have been renovated with new furniture. The bathroom is on the small side, and although it has a new sink and counter, the tub and shower area is dated. The cleanliness is on...

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Helpful?
Thank Coach5000
Tonja M, Front Office Manager at Hilton Garden Inn Dallas / Market Center, responded to this review

Dear Coach5000 - Thank you so much for your great comments! We're so glad that you appreciated the convenience of our hotel, as well as its cleanliness. We try our best to accommodate our guests, and are more than happy to arrange transportation when travel outside of shuttle hours is necessary. Whatever the need, just let us know, we're here...

Humble, Texas
Reviewed 3 weeks ago

Repeat customers should get better service and a location that they request. I should not have to ask threemtimes for anything. Also, asked for more plain bagels from the food server and she told me no without ever going into the back to see if they were available.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Cyrese J
Tonja M, Front Office Manager at Hilton Garden Inn Dallas / Market Center, responded to this review

Dear Cyrese - Thank you so much for taking the time to share your experience. I do sincerely apologize for your encounter, and will meet with our team in order to address your concern. This is not the standard of service we strive to provide for our guests. If would like to discuss this matter further, please contact me directly...

Orchard Park, New York
Reviewed 3 weeks ago

Stayed here once again while attending the market. Very welcoming and comfortable place. Nice touches like warm cookies and all day coffee service in the lobby, very pleasant and accommodating front desk. and Free delicious breakfast buffet. The restaurant menu, and quality of food has greatly improved since my stay last year. Really pleasant stay. My only complaint is lack...

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Helpful?
Thank Gail G
Tonja M, Front Office Manager at Hilton Garden Inn Dallas / Market Center, responded to this review

Dear Gail G - Thank you for taking time to share your experience at Hilton Garden Inn Dallas Market Center. We really appreciate your kind words, and are so glad that you were satisfied with your accommodations. However, we do apologize for the lack of hot water in your room. If there is ever anything that I can do or...

Reviewed 4 weeks ago

Went January 14th to the 17th for Packers Vs Cowboys game. Location was close to Love airport which was great. Upon arriving hotel claims to have free shuttle however called and nothing available, but the did pay my overpriced cab fair $27.00 Uber on way back was about $8.00. I question free shuttle, Nothing available at 4 a.m. on way...

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Helpful?
1Thank matttS7615TO
Tonja M, Front Office Manager at Hilton Garden Inn Dallas / Market Center, responded to this review

Dear matttS7615TO - We're so glad to hear that you were pleased the convenience and location of our hotel, and are so glad you took time to share your experience. Our complimentary shuttle service is available by reservation, as a courtesy, to transport our guests anywhere within a 4 mile radius of the hotel. We hope you will consider staying...

Jayess, Mississippi
Reviewed 4 weeks ago via mobile

This hotel is very family friendly. A coffee bar is available just as you enter the front door. There is a bar available in the back for drinks and a restaurant to your left as you walk through the entrance door. It is decorated with Greenery on every floor that is open to the foyer.

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Helpful?
Thank Tyra H
Tonja M, Front Office Manager at Hilton Garden Inn Dallas / Market Center, responded to this review

Dear Tyra H - Thank you for taking time to share your experience at Hilton Garden Inn Dallas Market Center. We're so glad that you were well satisfied with your accommodations, and we look forward to welcoming you again soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Set blocks from freeway access to downtown Dallas, this Dallas Market Center hotel puts you at the heart of the Metroplex. Work in our complimentary 24-hour business center or from your room with complimentary WiFi access. Choose your favorites at the Garden Grille's cooked-to-order breakfast. Wind down with a beer in the Pavilion Lounge, and use your in-room microwave to make snacks from the 24-hour Pavilion Pantry. Our hotel also provides a modern fitness center and refreshing outdoor pool. Host Dallas meetings for 3-300 on the doorstep of Dallas corporations such as IBM and Bank of America. Settle into our guest rooms featuring a microwave, refrigerator and complimentary HBO provide the comforts of home. Stay connected at the large desk or from the comfort of your bed, with complimentary WiFi access. Complimentary airport transportation to/from Dallas Love Field. We are a 100% non-smoking hotel. ... more   less 

Additional Information about Hilton Garden Inn Dallas / Market Center

Address: 2325 N Stemmons Freeway, Dallas, TX 75207
Region: United States > Texas > Dallas
Price Range: $151 - $340 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Dallas / Market Center 3*
Number of rooms: 240
Reservation Options:
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Also Known As:
Hilton Garden Inn Dallas/Market Hotel Dallas
Dallas Hilton Garden Inn
Hilton Dallas
Hotel Style:
#35 Business Hotel in Dallas
#35 Family Hotel in Dallas
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Dallas / Market Center staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Dallas / Market Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“End room with air on made for perfect sleeping”
 of 5 bubbles theumer7, 21 Jan 2017 | Read review
“Ask for a room on the other side of the hotel from the free way.”
 of 5 bubbles lindaabc, 14 Jan 2017 | Read review
“face the back of the hotel otherwise the front faces the highway”
 of 5 bubbles BigNaughty, 24 Oct 2016 | Read review
“Was on the 2nd floor on an end. Except for the AC, it was a quiet stay.”
 of 5 bubbles donaldmE8440EF, 22 Sep 2016 | Read review
“higher floors were quiet, but then elevator stopped at almost every floor!”
 of 5 bubbles Ingridnoelrogelio, 22 Aug 2016 | Read review
5 of 5