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BEST WESTERN PLUS Dallas Hotel & Conference Center

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BEST WESTERN PLUS Dallas Hotel & Conference Center
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213 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Dallas Hotel & Conference Center
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Showing 199: English reviews
Reviewed 10 January 2017

Nice staff and very clean.. Beds are not that comfortable and the rooms facing the pool area get all the bright lights coming in the rooms since the thick curtains cannot be moved. Breakfast was fresh and very good.

Review collected in partnership with Best Western
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Helpful?
Thank Alejandrda T
John H, Front Office Manager at BEST WESTERN PLUS Dallas Hotel & Conference Center, responded to this review

Hello Alejandra, Thank you for your stay and your feedback. Your comments are important to us and I am glad my staff was able to deliver satisfactory service for you. If you would like to contact me regarding the bedding, feel free to call me at 972.680.300 ext 3571 or email me at john@bwparkcentral.com. However, just to let you know...

Reviewed 10 December 2016 via mobile

I absolutely loved staying here, the southern hospitality, the delicious hot breakfast, accommodations, shuttle service. The hotel manager not only sent me and my colleagues an email prior to our trip to pick us up at the airport, as well as back to airport. He also wrote us a very touching letter to each one of us, thanking us for...

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Helpful?
Thank Luca G
bwplusdallashotel, Webmaster at BEST WESTERN PLUS Dallas Hotel & Conference Center, responded to this review

Dear Guest, Thanks for your kind words about our friendly hotel with plenty of amenities. Roy and his team was informed about your positive comment and was appreciated. We take serving our guests very seriously and are very pleased that we met your needs so well. We’ll be here for you when you need us again. Sincerely, Hotel Manager

Reviewed 9 December 2016 via mobile

I had the privilege of accompanying the hubs as he stayed here while on a week-long business trip. We experienced some highs and lows, so let's discuss ... shall we? The GOOD: 1. Dalton is everything at this location! The hubs needed to extend his stay and we weren't getting the rate we wanted online, but dear old Dalton stepped...

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Helpful?
1Thank Jewelsjaye
bwplusdallashotel, Webmaster at BEST WESTERN PLUS Dallas Hotel & Conference Center, responded to this review

Dear Guest, Thanks for your kind comments about our always-improving hotel. I’m so pleased that you would stay with us again, and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. I’m glad we could satisfy you, as we do so many...

Reviewed 30 November 2016

Staff was friendly, extremely nice hotel, and great customer service!!! Dalton who greeted us at the front desk was extremely friendly and he provided terrific customer service!!! I would stay here again!!!

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Helpful?
Thank Sergio S
bwplusdallashotel, Webmaster at BEST WESTERN PLUS Dallas Hotel & Conference Center, responded to this review

Dear Guest, Thanks for your kind comments and for noticing the many positive aspects of our hotel. I’m so pleased that you would stay with us again, and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. We’ll be here for you...

Colorado Springs, United States
Reviewed 19 November 2016

My experience with the staff was great. They all were extremely friendly, but they cannot defend the quality of the hotel. I stayed here with a group and stayed only because the group stayed in the hotel, although three members of our group left for another hotel as soon as they checked in. My room smelled like urine, the carpet...

Review collected in partnership with Best Western
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Helpful?
Thank Hector H
bwplusdallashotel, Webmaster at BEST WESTERN PLUS Dallas Hotel & Conference Center, responded to this review

Dear Guest, Thanks for commenting. I’m sorry that some maintenance issues and other lapses detracted from your stay. We take pride in providing the best possible guest experience and are involved in a continuous improvement process to get better and better. We’ll take your comments into consideration as we change and improve. I hope you will reconsider and stay with...

Chicago, Illinois
Reviewed 15 November 2016 via mobile

I had the privilege of staying at this location for 9 nights. The location is perfect, the rooms are absolutely beautiful. If you have to stay somewhere that long, you will not be disappointed! The BEST part; EXCEPTIONAL customer service. The Manager, Roy and his superior front desk staff were fabulous. My favorite was, Dwayne. Not to take away from...

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Helpful?
Thank Kathy L W
bwplusdallashotel, Webmaster at BEST WESTERN PLUS Dallas Hotel & Conference Center, responded to this review

Dear Guest, Thanks for making us your home away from home in the area. We very much appreciate and value your feedback. It is always a pleasure to receive positive feedback. I will share this review with my team and we’ll strive to make your next stay even better. Thank you again for sharing your experience, and we hope your...

Reviewed 15 November 2016 via mobile

One of the worst front desk and management team I've ever come across. I have worked hotels in Vegas now for 13 years and never had I dealt with such incompetence. We arrived in Dallas. We had booked a room with two beds since I was traveling with my parents. After we woke the front desk person up they gave...

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Helpful?
4Thank Stephen R
bwplusdallashotel, Webmaster at BEST WESTERN PLUS Dallas Hotel & Conference Center, responded to this review

Dear Guest, Thanks for taking time to comment. Your comments help us improve. I'm terribly sorry you had a bad experience with us. Your experience isn't an indication of how we usually do business, and I regret that we didn't do better for you. You deserve a room that meets your needs and exceeds your expectations, and we'll work to...

Longview, Texas
Reviewed 9 November 2016

I was offered this hotel while having tests run in Dallas. The room was extremely stuffy but the front staff/James quickly brought me a fan. Restaurant closed at dinner but they had numerous choices in walking distance. The breakfast was amazing also!! Just a good experience.

Review collected in partnership with Best Western
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Helpful?
Thank WandaTravelAgent
bwplusdallashotel, Webmaster at BEST WESTERN PLUS Dallas Hotel & Conference Center, responded to this review

Dear Guest, Thanks for your kind words about the friendly staff and our great free breakfast. We’re also pleased to be located right where you needed us to be. We take pride in providing a great guest experience to everyone who stays here, and I’m very pleased you were completely satisfied. We look forward to having you with us again...

Sewell, New Jersey
Reviewed 6 November 2016 via mobile

Me and the other 2 people stayed at this hotel for 4 day after our original hotel was way to far from the things we wanted to do. The hotel is very nice inside. Close to alot of things in the city. Our room was good enough for us but the bed are hard as a rock with small pillows....

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Helpful?
Thank Amanda D
bwplusdallashotel, Webmaster at BEST WESTERN PLUS Dallas Hotel & Conference Center, responded to this review

Dear Guest, Thanks for your comments. I am glad that you liked our hotel and well organized Room. We take real pride in this hotel and believe that pride shows in everything we do.Minor parking issue distract you from the stay. We’re always working to make the guest experience better than ever before. Sincerely, Hotel Manager

Huntsville, United States
Reviewed 2 November 2016

The hotel was excellent from the time we arrived to the time we departed. We were in town for a ministerial conference which we knew was going to tire us out at the end of each day. Coming back to a comfortable room was extremely satisfying. The gracious staff and shuttle service was able to transport us to the Westin...

Review collected in partnership with Best Western
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Helpful?
Thank Christopher L
bwplusdallashotel, webmaster at BEST WESTERN PLUS Dallas Hotel & Conference Center, responded to this review

Dear Guest, Thanks for the positive comments. I sincerely appreciate you taking time to offer these comments. Again, I really appreciate your comments and hope you’ll be a frequent guest at our property in the future. Sincerely, Hotel Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Pool
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast included
  • Room Service
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
ALL NEW Best Western PLUS Dallas Hotel and Conference Center is conveniently located minutes from upscale shopping at the nearby Galleria Mall and a variety of dining choices at "Restaurant Row." Downtown and all the sights are a short drive from this cozy hotel. Enjoy a hearty HOT breakfast at the Garden Cafe, refresh in the outdoor swimming pool, stay fit at the exercise facility, and unwind in our well-stocked Lobby Lounge. Whether traveling on business or pleasure, Best Western PLUS Dallas Hotel and Conference Center will meet all of your needs. ... more   less 

Additional Information about BEST WESTERN PLUS Dallas Hotel & Conference Center

Address: 8051 LBJ Fwy, Dallas, TX 75251
Region: United States > Texas > Dallas
Price Range: $119 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BEST WESTERN PLUS Dallas Hotel & Conference Center 3.5*
Number of rooms: 160
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Hotels.com, Best Western, Travelocity and HotelsforEveryone so you can book your BEST WESTERN PLUS Dallas Hotel & Conference Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Dallas Hotel Dallas
Best Western Plus Dallas Hotel And Conference Center
Best Western Dallas Hotel
Dallas Wyndham
Hotel Style:
#12 Best Value Hotel in Dallas
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Dallas Hotel & Conference Center staff and other travellers.
8 questions
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College Station, Texas
4 months ago
Aurora, Colorado
3 months ago

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Questions? Get answers from BEST WESTERN PLUS Dallas Hotel & Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all floors should be good because of what I experienced on the first floor.”
 of 5 bubbles asorlogistics, 16 Feb 2017 | Read review
“Book early.”
 of 5 bubbles 748jonl, 18 Jan 2017 | Read review
“If on the first floor, get an inside room.”
 of 5 bubbles sherrietoliver, 17 Jan 2017 | Read review
“Never Ground level”
 of 5 bubbles aminalizadeh, 2 Oct 2016 | Read review
“The 2nd floor doesn't have an ice machine. Floor 3 seems like the smokers floor.”
 of 5 bubbles Massawuhyum, 16 Jun 2016 | Read review
5 of 5