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Hilton Dallas Park Cities

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Traveller (70)
Room & Suite (133)
Dining (45)
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Overview
  • Excellent49%
  • Very good28%
  • Average13%
  • Poor7%
  • Terrible3%
Travellers talk about
“preston center”(13 reviews)
“front desk”(80 reviews)
“valet parking”(47 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Dallas Park Cities
Special Offer: SMU Special Vistors Rate
Hotel deals
Offers from Hilton Dallas Park Cities
Special Offer: SMU Special Vistors Rate
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (763)
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354
212
100
56
27
Show reviews that mention
All reviewspreston centerfront deskvalet parkingexecutive levelgreat hotelhighland parkrestaurants and shoppingwithin walking distanceconvenient locationrooftop poolvalet stafflove fieldbusiness travelereasy accessbed was comfortablebusiness tripfitness center
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91 - 95 of 749 reviews
Reviewed 4 July 2017

Excellent hotel with minor issue with housekeeping. The staff was great and me and my friends had a wonderful time at the bar and the pool is beautiful at night. I will definitely stay at this hotel again

Review collected in partnership with Hilton Hotels & Resorts
Thank Kevin S
Response from Sean K, General Manager at Hilton Dallas Park CitiesResponded 12 July 2017

Appreciate your comments and I do apologize if your stay was deterred by any housekeeping issues. Our team members try their best to make our guests comfortable and to assure their satisfaction during their stay. Look forward to a return visit, soon.

Reviewed 3 July 2017

I recently stayed at the Hilton Dallas Park Cities for 3 nights for a family event.This was my first time staying at this property, and I was not sure what to expect. I must say that the staff here exceeded all of my expectations! Kharishma...More

Thank lindacamp7
Response from Sean K, General Manager at Hilton Dallas Park CitiesResponded 12 July 2017

Thank you so much for the outstanding praise you have given to our team members and hotel. Our team members goal is to make our guests feel valued and important so that their stay is memorable. We strive to posses all the Hilton values and...More

Reviewed 2 July 2017 via mobile

The area was busy with lots of construction in the area Valet service was busy due to lack of street parking Rooms were nice and comfortable with great shower pressure! Staff was vey attentive and helpful checking to make sure all was well Restaurant could...More

Thank kmarino9697
Response from Sean K, General Manager at Hilton Dallas Park CitiesResponded 7 July 2017

Thank you for letting us know about your stay with us. Even though the construction is in the area, it does not disrupt most of our guests. Appreciate your comments regarding the menu. We are always working on improving and taking suggestions on changing our...More

Reviewed 28 June 2017

I stay here every time I am in Dallas for business. Great experience every time. The staff is so friendly and the rooms are always immaculate. It is a must to go up to the roof and sit at the pool. Such a relaxing experience...More

Review collected in partnership with Hilton Hotels & Resorts
Thank Joel A
Response from Sean K, General Manager at Hilton Dallas Park CitiesResponded 7 July 2017

Appreciate your comments. It is a pleasure to know that our team members are maintaining the hotel with pride and that our guests enjoy the work that our team members do on a daily basis. Thank you,

Reviewed 27 June 2017 via mobile

We have stayed here many times because of its convenient location and we're Hilton Honors members. However, after our last stay this past weekend we will be searching for another hotel. The AC was unpredictable, the in-room phone didn't work and the front desk never...More

1  Thank KCR73
Response from Sean K, General Manager at Hilton Dallas Park CitiesResponded 29 June 2017

Appreciate your response. Your feedback is very important for us to acknowledge and adjust these issues. I regret that these issues occurred while during your stay with us. We have addressed your concerns and feel confident that improvements will be made.

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
USD 137 - USD 267 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in Dallas
#27 Romantic Hotel in Dallas
#36 Business Hotel in Dallas
Room types
Non-Smoking Rooms
Details
Price range
USD 137 - USD 267 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in Dallas
#27 Romantic Hotel in Dallas
#36 Business Hotel in Dallas
Room types
Non-Smoking Rooms
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Traveller (70)
Room & Suite (133)
Dining (45)
Pool & Beach (2)
Amenities (54)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Jmolu4
21 July 2017|
AnswerShow all 6 answers
Response from Erica S | Reviewed this property |
We did not use the pool and honestly, have no idea if there was a pool. We have been there in the fall and late winter so no pool interest. They are nice enough where I bet if they do have a pool they'd figure out a way to... More
1
Vote
James B
23 November 2016|
Answer
Response from Sean K | Property representative |
Good evening. We have 224 guest rooms.
0
Votes
Mary Ann B
4 August 2016|
AnswerShow all 3 answers
Response from Jon T | Reviewed this property |
It is in the downtown area with everything else, such as the arena & jfk memorialnl. if you take a uber or taxi you'll be fine, juat don't rely on the transportation, it's not reliable at all.
0
Votes
Room Tips
"Ask for rooms on a higher floor"
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"The rooms were very quiet, but the bar could get loud."
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"Rooms in back may be a little quieter so you don't hear the highway traffic."
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"Ask for an end room such as #927. 10th floor is cool because exec lounge is on floor 10."
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