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Hilton Dallas Park Cities

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Traveller (70)
Room & Suite (131)
Dining (48)
Overview
  • Excellent49%
  • Very good28%
  • Average13%
  • Poor7%
  • Terrible3%
Travellers talk about
“preston center”(13 reviews)
“front desk”(80 reviews)
“valet parking”(47 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Offers from Hilton Dallas Park Cities
Special Offer: SMU Special Vistors Rate
Hotel deals
Offers from Hilton Dallas Park Cities
Special Offer: SMU Special Vistors Rate
Hotel deals
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (758)
There are newer reviews for Hilton Dallas Park Cities
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Traveller rating
352
212
99
55
26
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LanguageEnglish
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352
212
99
55
26
Show reviews that mention
All reviewspreston centerfront deskvalet parkingexecutive levelgreat hotelhighland parkrestaurants and shoppingwithin walking distanceconvenient locationrooftop poolvalet stafflove fieldbusiness travelereasy accessbed was comfortablebusiness tripfitness center
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21 - 25 of 744 reviews
Reviewed 6 February 2018

Our visit was outstanding in every respect. James met us as we pulled in, unloaded our car and gave us out valet ticket. On check-in, Tamara was exceptionally accommodating. She informed us that our room was not quite ready. She then arranged for us to...More

Thank bullet_one
Response from Sarah M, Manager at Hilton Dallas Park CitiesResponded 9 February 2018

Thank you for the wonderful comments regarding your experience at our hotel. Our goal is to meet all of our guest’s expectations and to maintain a high level of service that our guests have come to expect. It is a pleasure to know that our...More

Reviewed 4 February 2018

Solid Hotel and staff were polite. Rooms were clean and bedding was good. Had an interesting incident with my room key - but the hotel staff took care of it promptly. Clean bathrooms and the restaurant at the bottom is nice and food is good....More

Thank nano805
Response from Sarah M, Manager at Hilton Dallas Park CitiesResponded 9 February 2018

Thank you for your comments about your experience. It is always wonderful to hear how our guests enjoyed themselves during their stay. We appreciate your thoughtful feedback and look forward to your future stay.

Reviewed 31 January 2018

The hotel served as headquarters for family members coming to Dallas for a wedding. It turned out to be an excellent choice and convenient location. Self parking at the hotel is limited or non existent; resulting in mandatory valet parking. Valet services were highly efficient...More

Review collected in partnership with Hilton Hotels & Resorts
Thank Y6171QUsteved
Response from Sarah M, Manager at Hilton Dallas Park CitiesResponded 4 February 2018

It was a pleasure to read your comments about our hotel and team members. We all strive to make your stay pleasant and memorable so that you will return for another visit soon. Thank you!

Reviewed 29 January 2018

I stayed here for a long weekend of shopping. The service is excellent and very friendly. Its a very good location close to The Galleria and lots of nice restaurants and shops within walking distance.

Review collected in partnership with Hilton Hotels & Resorts
Thank jes50
Response from Sarah M, Manager at Hilton Dallas Park CitiesResponded 30 January 2018

Your comments are very much appreciated. All our team members strive to make our guests feel comfortable and have an enjoyable stay. We are glad that you had the opportunity to visit our lovely hotel and hopefully will return soon !!!

Reviewed 28 January 2018

Had a great stay all staff were friendly eager to please and ensure guest happiness. The one thing that can kill my experience is a bad bathroom. I was underwhelmed by the outdated shower. It has a plastics liner and does not drain well. My...More

Review collected in partnership with Hilton Hotels & Resorts
Thank michaelpC741NH
Response from Sarah M, Manager at Hilton Dallas Park CitiesResponded 30 January 2018

Thank you for your comments about your experience. It is always wonderful to hear how our guests enjoyed themselves during their stay. We appreciate your thoughtful feedback with regards to the accommodations and look forward to your future stay.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
USD 154 - USD 296 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in Dallas
#27 Romantic Hotel in Dallas
#36 Business Hotel in Dallas
Room types
Non-Smoking Rooms
Details
Price range
USD 154 - USD 296 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in Dallas
#27 Romantic Hotel in Dallas
#36 Business Hotel in Dallas
Room types
Non-Smoking Rooms
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Traveller (70)
Room & Suite (131)
Dining (48)
Pool & Beach (2)
Amenities (54)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Jmolu4
21 July 2017|
AnswerShow all 6 answers
Response from Erica S | Reviewed this property |
We did not use the pool and honestly, have no idea if there was a pool. We have been there in the fall and late winter so no pool interest. They are nice enough where I bet if they do have a pool they'd figure out a way to... More
1
Vote
James B
23 November 2016|
Answer
Response from Sean K | Property representative |
Good evening. We have 224 guest rooms.
0
Votes
Mary Ann B
4 August 2016|
AnswerShow all 3 answers
Response from Jon T | Reviewed this property |
It is in the downtown area with everything else, such as the arena & jfk memorialnl. if you take a uber or taxi you'll be fine, juat don't rely on the transportation, it's not reliable at all.
0
Votes
Room Tips
"The rooms were very quiet, but the bar could get loud."
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"Rooms in back may be a little quieter so you don't hear the highway traffic."
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"Ask for an end room such as #927. 10th floor is cool because exec lounge is on floor 10."
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"Water pressure on the 5th fl is good. I liked the odd number rooms."
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