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Hilton Dallas Park Cities

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Traveller (79)
Room & Suite (133)
Dining (45)
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Overview
  • Excellent49%
  • Very good28%
  • Average13%
  • Poor7%
  • Terrible3%
Travellers talk about
“preston center”(13 reviews)
“valet parking”(47 reviews)
“executive level”(16 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Dallas Park Cities
Special Offer: SMU Special Vistors Rate
Hotel deals
Offers from Hilton Dallas Park Cities
Special Offer: SMU Special Vistors Rate
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Rooms
1 Jul.2 Jul.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (769)
There are newer reviews for Hilton Dallas Park Cities
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Traveller rating
357
213
100
57
28
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357
213
100
57
28
Show reviews that mention
All reviewspreston centervalet parkingexecutive levelgreat hotelhighland parkrestaurants and shoppingwithin walking distanceconvenient locationrooftop poolvalet staffbed was comfortableeasy accesslove fieldbusiness travelerbusiness tripfitness centerlobby
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11 - 15 of 755 reviews
Reviewed 23 April 2018

I stay here 4 times a year when business brings me to the area. The hotel is really a very pretty little gem, the lobby is gorgeous, the rooms and fitness center are clean and spacious. The staff has never disappointed me, everyone is friendly...More

Review collected in partnership with Hilton Hotels & Resorts
Thank Jaime M
Response from Sarah M, Manager at Hilton Dallas Park CitiesResponded 25 April 2018

It was a pleasure to read your comments about our hotel and team members. We all strive to make your stay pleasant and memorable so that you will return for another visit soon. Thank you!

Reviewed 19 April 2018

We stayed 25 minutes from the convention center for the Lone Star Volleyball Tournament. It was a great choice. Easy access by tollway to the convention center and a quiet calm boutique size hotel with a great restaurant & bar & rooftop pool. The staff...More

Review collected in partnership with Hilton Hotels & Resorts
Thank Catherine D
Response from Sarah M, Manager at Hilton Dallas Park CitiesResponded 25 April 2018

Thank you for the wonderful comments regarding your experience at our hotel. Our goal is to meet all of our guest’s expectations and to maintain a high level of service that our guests have come to expect. It is a pleasure to know that our...More

Reviewed 19 April 2018

I would not recommend this hotel. It does not live up to the Hilton brand. The rooms are not kept clean, and they are not willing to accommodate you if you are an honors member. That meant nothing for this stay. I value my Hilton...More

Review collected in partnership with Hilton Hotels & Resorts
Thank tammysS3421NN
Response from Sarah M, Manager at Hilton Dallas Park CitiesResponded 25 April 2018

Thank you very much for your review of your recent stay at our hotel. I regret that we fell short of your expectations. Our goal is to take care of our guests and to make your stay as comfortable as being at home. Your feedback...More

Reviewed 12 April 2018

We prepaid for two rooms, with specific needs and upon check in, they did not have our rooms, they did not offer to pay for an additional room, we had to eat the cost of a third room, awful customer care, and we were treated...More

Review collected in partnership with Hilton Hotels & Resorts
Thank leahwebbatx
Response from Sarah M, Manager at Hilton Dallas Park CitiesResponded 25 April 2018

Thank you for taking the time to share your experience. We sincerely apologize for the issues you experienced during your stay, these items have been reviewed by our teams to correct moving forward. In the future, we hope you will consider us again in the...More

Reviewed 12 April 2018

Here for business and needed a centrally located hotel. The lobby was opulent. The valet and front desk staff were very nice. The rooms were a bit worn and in need of an update. The restaurant was mediocre. We had the pizzas and they were...More

Thank Andy A
Response from Sarah M, Manager at Hilton Dallas Park CitiesResponded 25 April 2018

Appreciate your response. Your feedback is very important for us to acknowledge and adjust these issues. I regret that these issues occurred while during your stay with us. We have addressed your concerns and improvements are underway.

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
USD 129 - USD 251 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in Dallas
#27 Romantic Hotel in Dallas
#36 Business Hotel in Dallas
Room types
Non-Smoking Rooms
Details
Price range
USD 129 - USD 251 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in Dallas
#27 Romantic Hotel in Dallas
#36 Business Hotel in Dallas
Room types
Non-Smoking Rooms
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Traveller (79)
Room & Suite (133)
Dining (45)
Pool & Beach (2)
Amenities (54)
Business Centre & Event Rooms (3)
Questions & Answers
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Jmolu4
21 July 2017|
AnswerShow all 6 answers
Response from Erica S | Reviewed this property |
We did not use the pool and honestly, have no idea if there was a pool. We have been there in the fall and late winter so no pool interest. They are nice enough where I bet if they do have a pool they'd figure out a way to... More
1
Vote
James B
23 November 2016|
Answer
Response from Sean K | Property representative |
Good evening. We have 224 guest rooms.
0
Votes
Mary Ann B
4 August 2016|
AnswerShow all 3 answers
Response from Jon T | Reviewed this property |
It is in the downtown area with everything else, such as the arena & jfk memorialnl. if you take a uber or taxi you'll be fine, juat don't rely on the transportation, it's not reliable at all.
0
Votes
Room Tips
"Ask for rooms on a higher floor"
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"The rooms were very quiet, but the bar could get loud."
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"Rooms in back may be a little quieter so you don't hear the highway traffic."
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"Ask for an end room such as #927. 10th floor is cool because exec lounge is on floor 10."
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