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Crossland Economy Studios - Dallas - North Addison - Tollway

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Traveller (35)
Room & Suite (29)
Dining (4)
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Overview
  • Excellent31%
  • Very good8%
  • Average13%
  • Poor18%
  • Terrible30%
14 Feb 2018
“All of these suites are not the same, customer service wise ..”
1 week ago
“This location is going downhill”
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Rooms
Suites
Pets Allowed
Wheelchair Access
2 Star Hotel
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Offers from Crossland Economy Studios - Dallas - North Addison - Tollway
Special Price: 10% Off Your Next Stay!
Offers from Crossland Economy Studios - Dallas - North Addison - Tollway
Special Price: 10% Off Your Next Stay!
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (60)
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21 - 25 of 59 reviews
Reviewed 20 June 2015

I've stayed here on business multiple times, never had an issue. As a chizzler business traveler I can look past the mounds of garbage in the stairwells, dirty carpet, ducked taped tv remote, you get the idea......but I draw the line at being a free...More

2  Thank sweetbabies2
Response from Manager_11525, General Manager at Crossland Economy Studios - Dallas - North Addison - TollwayResponded 8 July 2015

I received a copy of your review, and wanted to take a moment to personally respond. The cleanliness issues you described are unacceptable, and I sincerely apologize for your experience. To uphold our company’s high standards, I will be retraining our staff on the importance...More

Reviewed 13 December 2014

I have stayed at this hotel twice in the last three months. This is a good hotel with great value for the price. The location in Addison on the Tollway is very good with numerous good restaurants within a mile or less from the property....More

1  Thank Joe V
Response from Manager_11525, General Manager at Crossland Economy Studios - Dallas - North Addison - TollwayResponded 17 December 2014

I appreciate you taking the time to write such a nice review of the hotel. It's great to hear that you enjoyed our location close to many restaurants, and that the night attendant was able to check you in quickly. The staff and I are...More

Reviewed 8 December 2014

I didn't think a chain could be a step down from Extended Stay, but this is. This is the bare minimum. The tub coating was peeling. The room had been smoked in. There were cigarette burns on bathroom fixtures. Staff was new and slow, but...More

Thank ScottyWood1927
Reviewed 1 November 2014

This property is inexpensive for the Dallas area, but there is a reason. The rooms need some serious updating. The bathroom in my room had extensive mold around the bathtub and what looked like cigarette burns on the counter top. The room also had an...More

Thank Wine_loving_Chef
Response from Manager_11525, General Manager at Crossland Economy Studios - Dallas - North Addison - TollwayResponded 7 November 2014

Thank you for taking the time to write a review of your stay. I sincerely apologize that your room had severe cleanliness issues and an odor. In response to your review, I will be working with my housekeeping staff to deep clean our rooms. As...More

Reviewed 30 October 2014

there is only two clerks here that are helpful and i have stayed on property five months. Will review again next month.this is the property located by racetrack gas Gas station off trinity mills by tollway.More

Thank mark h
Response from Manager_11525, General Manager at Crossland Economy Studios - Dallas - North Addison - TollwayResponded 4 November 2014

Thank you for your recent review of your stay. I regret to read that you have only received helpful service from two of our staff members. In response to your review, I will be working with my staff to review our customer service standards to...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Details
Price range
USD 53 - USD 66 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Smoking rooms available
Details
Price range
USD 53 - USD 66 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Smoking rooms available
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Traveller (35)
Room & Suite (29)
Dining (4)
Questions & Answers
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vicfan747
26 December 2016|
AnswerShow all 2 answers
Response from P N | Reviewed this property |
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Room Tips
"Ask to see room before check in"
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"Make sure to check the room before checking in."
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"Rooms on the south or north side are preferable to me than those in the middle but all are good since the..."
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"Not for the country club set."
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