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Turned up and we're given keys to a room that already had people in it. Not a good start
We had booked non smoking and we're put in a smoking room.
We booked a single room with a queen or king bed. Our smoky room...More
We had stayed here before under Homestead. Wow I cant believe how it has gone down. DIRTY. From food cartons on the parking to overflowing bins by the stairs did not prepare us for the dirty room . Trash on the floor , dirty bathroom...More
Response from Manager_11525, General Manager at Crossland Economy Studios - Dallas - North Addison - TollwayResponded 14 December 2015
I received a copy of your review, and wanted to take a moment to personally respond. The room conditions you described are unacceptable, and I sincerely apologize for your experience. In response to your feedback, I will work with our staff to ensure our hotel...More
This is a sad hotel and I'm so mad at Hotwire for saying this is 2 star. I think this is for people looking for work or a place to live. It is not a hotel. It's really worn out. The door barely opened. There...More
1 Thank terryguerra
Response from Manager_11525, General Manager at Crossland Economy Studios - Dallas - North Addison - TollwayResponded 19 October 2015
Thank you for taking the time to write a review of your stay. I sincerely apologize for the conditions you experienced. In response to your feedback, I will be reviewing our cleaning and room inspection procedures with our staff. We continually work to improve our...More
Not as bad as some of the reviews make it sound, but definitely needs updating and a lot better cleaning. Holes in the walls, burn marks on the sink of a non smoking room. Could smell smoke from outside or room next door. Staff was...More
Response from Manager_11525, General Manager at Crossland Economy Studios - Dallas - North Addison - TollwayResponded 18 September 2015
The staff and I read your comments about your stay with us. I am so disappointed that our rooms and service were below standard. Please accept my apology. Your comments were reviewed by the staff, and we will take action to make sure your experience...More
I've stayed here on business multiple times, never had an issue. As a chizzler business traveler I can look past the mounds of garbage in the stairwells, dirty carpet, ducked taped tv remote, you get the idea......but I draw the line at being a free...More
2 Thank sweetbabies2
Response from Manager_11525, General Manager at Crossland Economy Studios - Dallas - North Addison - TollwayResponded 8 July 2015
I received a copy of your review, and wanted to take a moment to personally respond. The cleanliness issues you described are unacceptable, and I sincerely apologize for your experience. To uphold our company’s high standards, I will be retraining our staff on the importance...More
USD 58 - USD 73 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Smoking rooms available ,
Accessible rooms ,
Number of rooms
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Also Known As
Homestead North Tollway Addison Dallas Hotel Dallas