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Can't decide between 4 and 5 stars, but since I'm a mommy now, I'd say for me it was lacking that coveted fifth star due to a few small factors. We had a huge room--I'm assuming it was for handicapped, because the bathroom and entryway...More
CHECK YOUR BILL at the end of your stay; we were not charged the rate that was quoted, and there were several add-ons that the staff.could not explain. Their home page had the same complaint for last year, from another guest. Same for the breakfast...More
Response from Hazel H, Director of Operations at Le Meridien Dallas, The StoneleighResponded 6 December 2017
Thank you for your feedback. I sincerely apologize for the billing issues. If you would, please contact me at your earliest convenience and I will be more than happy to help fix this for you.
I hope to hear from you soon.
Staff were excellent, though registration was initially slow with only one person working the registration desk with a line of 13 people waiting to check-in. She called for help and it arrived, everything went smoothly from that point on.
My room was large and clean...More
I like the hotel when I arrived. The valet is very good and friendly, the room is great, location is nice. However, the management does not care about whether their guest can rest comfortably. There was a party late at night when we stayed, it...More
1 Thank Jeff L
Response from Hazel H, Director of Operations at Le Meridien Dallas, The StoneleighResponded 29 November 2017
Hello Jeff L,
Thank you for your feedback. We pride ourselves on providing our guests with a relaxing stay, and I sincerely apologize that you did not receive this during your most recent visit. I would like to inform you that I have reviewed your...More
This hotel is like an oasis in the heart of Dallas. Walking distance to Crescent Court and excellent restaurants like Uchi, yet the hotel makes you feel both welcomed and relaxed. I would not only stay here again, I've already booked my next reservation.
Response from yendica9600 | Reviewed this property |
Yes pretty close to all kinds of restaurants and bars. Me and my gf walked everywhere and other places we took Uber. The breakfast spot Bradeinners is amazing and worth the wait!!! Also try Sissys southern kitchen (make... More
Yes pretty close to all kinds of restaurants and bars. Me and my gf walked everywhere and other places we took Uber. The breakfast spot Bradeinners is amazing and worth the wait!!! Also try Sissys southern kitchen (make reservations) great atmosphere and food.
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"Check the room before you unpack - esp if you're somewhat heavy, the toilet location. No fan in the..."