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The Adolphus

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#16 of 200 Hotels in Dallas
Certificate of Excellence
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The Adolphus
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2,529 Reviews from our TripAdvisor Community

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Showing 2,490: English reviews
San Diego, California, United States
Reviewed 20 March 2013

We came to Dallas for a family wedding. We arrived very late and was greeted by Danny. He was very friendly and very helpful. Our room was very clean with lots of storage space. Very quiet and comfortable beds. Although we stayed three nights we never had the opportunity to enjoy a meal in one of the beautiful dining rooms....

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Helpful?
1Thank Shelly J
DavidDavis, Director of Public Relations at The Adolphus, responded to this review

Dear Shelly, What beautiful compliments. Thank you so much! Our staff is delighted to know that they impressed you and made you feel at home in Texas. We hope you and your husband return for your anniversary. Majesty and magic await you! With our appreciation for your kind words, David

Dallas, Texas
Reviewed 18 March 2013

We travel the world...and there is nothing quite like the charm and personality of this hotel. We come here for birthdays, anniversaries, Thanksgiving, and other special occasions and spend 2-4 days. The French Room is very special. The Bistro is excellent. Etc. The Adolphus is a special place...we hope it will stay that way!

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Helpful?
1Thank jb4421
DavidDavis, Director of Public Relations at The Adolphus, responded to this review

Dear Guest, It is a joy to hear from seasoned travelers who know what excellence is. Thank you for sharing your recent experience and highlighting our consistency - the mark of a truly grand hotel. We look forward to your return. Warmest regards, David

Columbia, South Carolina
Reviewed 18 March 2013

After reading several reviews online about The Adolphus, I was a little concerned about service, cleanliness and ghosts. From the bell hops, to the desk people, to the concierge and house staff, and the sedan drivers, they answered all of my calls, helped me when needed and remained professional and courteous. I did have a few dirty sheets on my...

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Helpful?
1Thank Cornmeal J
DavidDavis, Director of Public Relations at The Adolphus, responded to this review

Dear Guest, The only ghost at The Adolphus is the spirit of hospitality, which you did see. Our laundry equipment had a malfunction that caused several sheets to appear dirty (they were clean, just not uniform in color). Unfortunately, we were not able to catch all of them before they were distributed. We are sometimes too efficient for our own...

Boca Raton, Florida
Reviewed 18 March 2013

Stayed at the Adolphus for 5 nights in a Junior Suite - very nice and clean room, extremely spacious and perfect for a long stay. Was in Dallas for a company convention at the Dallas Convention Center. Hotel is convenient to everything downtown. While we did not take advantage of the upscale dining options (French Room and afternoon tea) due...

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Helpful?
1Thank Sharonjarn
DavidDavis, Director of Public Relations at The Adolphus, responded to this review

Dear Sharon, Our staff appreciates your praise and your compliments. They are especially meaningful, given your length of stay. We do exude genuine warmth and character. This comes from a century of service, with many seasoned professionals, some with decades of experience in pleasing every guest, every time. The Adolphus has a prime location, to be sure! Thank you, Sharon....

Nashville, Tennessee
Reviewed 17 March 2013

We stayed at the Adolphus during the big cheerleader compitiion. We arrived about 2 and checkin was very quick. We had a regular king room on the 11th floor. Plenty of room for myself and my daughter. Bed was comfortable, room very clean. Housekeeping was very patience with my teenage daughter who slept till noon and then took another hour...

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Helpful?
Thank clbl999
DavidDavis, Director of Public Relations at The Adolphus, responded to this review

Dear Guest, We are grateful for the feedback. Rest assured, it is read and acted upon. Your positive experience is typical of what those who followed the convention policies experienced. Those who did not - and cheated in an attempt to get what they wanted - inconvenienced themselves and, more importantly, inconvenienced others who followed the rules. Sadly, it is...

Reviewed 15 March 2013 via mobile

Thank you Boss Man, lets do this again. I had a deluxe king room. I had the privilege of soaking in the whole Adolphus experience. The hotel is close to everything downtown and all it has to offer. I will definitely bring my family for a visit. Wonderful just wonderful . Need I say more?

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Helpful?
1Thank gamray
DavidDavis, Director of Public Relations at The Adolphus, responded to this review

Dear Guest, Thank you for your high praise. Please do bring your family on your next visit. We will help you create some beautiful memories, of that you can be sure. Cordially, David

Dallas, Texas
Reviewed 15 March 2013

The Adolphous is such a treat. You would have to travel outside the state of Texas to find something comprable. The French Room is serious dining experience- one of the best in the USA. The entire staff are well trained and eager to help make the stay special. Food at the Bistro- breakfast and lunch - was an excellent value...

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Helpful?
1Thank KJ R
DavidDavis, Director of Public Relations at The Adolphus, responded to this review

Dear Guest, Your kind compliments about the hotel and restaurants are greatly appreciated. We strive to achieve the excellence you experienced. We are delighted that our staff succeeded in impressing you. Neiman Marcus is a must. It is the original store and has many unique qualities. Fortunately, as you wrote, it is a short walk from The Adolphus. Thank you...

Evansville, Indiana
Reviewed 15 March 2013 via mobile

Adolphus hotel- I came across this hotel when looking for a place to stay while attending the national honor choir here in Dallas. By default we ended up here as all the other major chains were booked. To my surprise, my late booking turned out to be just the right thing for us! We ended up in a huge corner...

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Helpful?
1Thank EvansvilleEmpress
DavidDavis, Director of Public Relations at The Adolphus, responded to this review

Dear Guest, What a terrific summary of The Adolphus and all of its attributes! We appreciate your taking the time to walk prospective guests through the hotel. It is invaluable for those who have not stayed with us before. You said it all. Thank you, kindly. Best, David

Dallas
Reviewed 15 March 2013

A nice place to visit if you appreciate historic hotels. Front desk staff efficient, not overly friendly. Room service delicious and delivered in timely manner by a wonderful gentleman who took pride in his job. Valets very quick and professional. Visit during Christmas if you can. The decorations and afternoon tea are wonderful.

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Helpful?
Thank dalmom42
DavidDavis, Director of Public Relations at The Adolphus, responded to this review

Dear Guest, You are most kind, and we appreciate your thoughtful review. Thank you for staying with us. Sincerely, David

Austin, Texas
Reviewed 14 March 2013

I was in Dallas for a Historic House Specialist class at Preservation Dallas on Swiss Avenue. The Adolphus puts the consumer first with impeccable service in an elegant and historical 100 plus year old building in Downtown Dallas. All staff were kind and seemed to be impeccably trained. OK, so is this the "Stepford" hotel!

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Helpful?
Thank TexasTravelorR
DavidDavis, Director of Public Relations at The Adolphus, responded to this review

Dear Guest, Thank you for recognizing our century of service. We are most appreciative. Your sense of humor made our day. We look forward to your next visit. Kindest regards, David

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Recognized for more than a century as the iconic address for Dallas hospitality, The Adolphus inspires each guest's journey by offering vibrant and storied surroundings and locally celebrated amenities, all crafted and delivered with intuitive, memorable service. Today, the original address for timeless Dallas refinement re-emerges as a smart, urban destination for a new century of hospitality, promising every guest a warm and extraordinary experience. The 407 spacious guest rooms and suites all have king-size beds. Among the new amenities: a brand new rooftop pool and executive fitness center. Travel + Leisure readers voted The Adolphus one of the top 10 large city hotels in the Continental U.S. and Canada. ... more   less 

Additional Information about The Adolphus

Address: 1321 Commerce St, Dallas, TX 75202-4294 (Formerly Adolphus Hotel)
Region: United States > Texas > Dallas
Price Range: $291 - $504 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Adolphus 4*
Number of rooms: 407
Reservation Options:
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Hotel Style:
#8 Spa Hotel in Dallas
#13 Luxury Hotel in Dallas
#19 Business Hotel in Dallas
#20 Family Hotel in Dallas
#21 Romantic Hotel in Dallas
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Questions & Answers

Here's what travellers have asked, with answers from The Adolphus staff and other travellers.
37 questions
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Questions? Get answers from The Adolphus staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“6th floor was quiet”
 of 5 bubbles yolandal111, 16 Mar 2017 | Read review
“If you're a light sleeper, make sure to stay away from the elevator as there is a loud whooshing noise that reverberates through the walls.”
 of 5 bubbles bmay87, 16 Mar 2017 | Read review
“Request a street view.”
 of 5 bubbles j68ky, 14 Mar 2017 | Read review
“Corner rooms (e.g. 608) are particularly quiet”
  • View from 608
  • View from 608
 of 5 bubbles crusadercc, 13 Mar 2017 | Read review
“I recommend floor 20 and above!”
 of 5 bubbles sherryf991, 25 Feb 2017 | Read review
5 of 5