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The Adolphus

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#15 of 200 Hotels in Dallas
Certificate of Excellence
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2,476 Reviews from our TripAdvisor Community

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Showing 2,440: English reviews
Adelaide
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 3 days ago NEW

The Adolphus was being renovated during our stay (4 days). She is a lovely hotel, and I would love to see the renovations completed - that said the building work didn't really impact on us. The lifts were working, and there was no noise. The staff are friendly and helpful (perhaps too helpful at times as there are often many... More 

Helpful?
Thank Elizabeth G
Fawn H, Guest Relations at The Adolphus, responded to this review

Thank you, Elizabeth. We're glad you enjoyed your stay, and we appreciate the review. Your doormen comment has been duly noted; thank you. We hope to indeed see you again when our refresh is complete! More 

Round Rock
Level Contributor
95 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 3 days ago NEW via mobile

I have stayed here before and had a first rate experience. This time, not so much. Although our room was very nice and clean, the hotel is undergoing renovations and there are currently very limited social areas in which to lounge or hang out with friends. In addition, upon check-in, we were told someone would bring our luggage right up... More 

Helpful?
Thank Shotlady27
Fawn H, Guest Relations at The Adolphus, responded to this review

Thank you for staying with us again and for this valuable feedback. Please accept our apologies for failing to live up to the first rate experience you previously had with us. We would sincerely appreciate the opportunity to regain your trust; if you'll kindly email your reservation and contact information to concierge@adolphus.com our Director of Rooms will contact you right... More 

1 review
Reviewed 4 days ago NEW via mobile

Had a family reunion to attend. My boyfriend and I stayed at The Adolphus for 2days. Amazing how a hotel can stay open through such drastic renovations. We had some issues getting hot water. The elevators gave us issues as well. But the customer service was great! Shadnita and Eva were great. They were always there to help and answer... More 

Helpful?
Thank Robin L
Fawn H, Guest Relations at The Adolphus, responded to this review

Thank you for staying with us, Robin. We're pleased to know that you felt welcomed by Shanida and Eva and that you found their service to be warm and knowledgeable. Hoping we got everything with the elevators and water worked out while you were here; if not, please let us know via email at concierge@adolphus.com. The team at The Adolphus... More 

1 review
Reviewed 4 days ago NEW via mobile

What happened to the circle drive? It is so unsafe the way valet is set up. Mario was very nice and knowlegable. Upon checking into the hotel I was greeted a young lady who had such a big pretty smile. She had a very unique name. Sanita if I'm not mistaken. During check in she was little hard to hear... More 

Helpful?
Thank Ashely S
Fawn H, Guest Services at The Adolphus, responded to this review

Thank you, Ashley, for staying with us and for the feedback. We're so happy Mario and Shanida took great care of you; we'll be sure to let them know you enjoyed their service. We are very excited to be expanding our grand lobby out into the area that was once the circle drive you mentioned. This reimagined space is affording... More 

Whitehouse, Texas
Level Contributor
271 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
Reviewed 1 week ago

First, every employee we met was friendly and helpful, so the problem does not lie with the people. (However, I think that the maids need to have at least small command of the English language. Ours did not speak English and I do not speak Spanish. We tried to communicate with each other, but it was difficult.) We have been... More 

Helpful?
2 Thank aspenbc
Fawn H, Guest Relations at The Adolphus, responded to this review

Thank you for staying with us for the past 45 years, through thick and thin. Your feedback is especially valuable, being that our relationship goes back decades. Please accept our apologies for failing to meet your expectations on your recent visit. As for the refresh of the hotel, please know that we are thoughtfully restoring the guest spaces to be... More 

Hawthorne, California
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago

This was my first stay at the Adolphus and I am inclined to stay here for my next visit to Dallas. Having flown into Love Field, this hotel was a quick Uber ride away (~$13) and is conveniently located downtown within walking distance of Dealey Plaza. For an older hotel, the room was quite spacious with a large and updated... More 

Helpful?
Thank David N
Fawn H, Guest Relations at The Adolphus, responded to this review

Thank you, David, for staying with us on your recent trip to Dallas and for the review. We're beyond pleased that you found our service, location, and accommodations to be worthy of a repeat visit in the future. We look forward to seeing you again! More 

Edmond, Oklahoma
Level Contributor
3 reviews
3 hotel reviews
Reviewed 1 week ago

This is a beautiful hotel, and yes they were doing renovations, but the service made up for that! Every staff member went out of their way and one in particular was outstanding (Charleston Howard). He went out of his way to make sure we had a wonderful time. The spa was beautiful and the beds so comfortable. I love it... More 

Helpful?
Thank Cindy H
Fawn H, Guest Relations at The Adolphus, responded to this review

Thank you, Cindy! It's wonderful to hear that your sisters' weekend at The Adolphus served as a relaxing getaway for your family. How fun it would be to have your daughters come back with you next time! We'll certainly let Charleston know how much you appreciated his hospitality. It was our pleasure to provide a memorable experience for you and... More 

Wayne, IL
Level Contributor
84 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 1 week ago

I stayed here 3 nights for a conference. The building is beautiful. There is practically no lobby to speak of right now because of the renovations.Most of it is curtained off.My room, 404, was spacious and clean. It did have a post right in the middle which was weird. I was afraid of walking into it during the night. I... More 

Helpful?
2 Thank annmarz
Fawn H, Guest Relations at The Adolphus, responded to this review

Thank you for staying with us and for taking the time share this valuable feedback. While we're thrilled you enjoyed our historic building and brand new pool, we apologize that your room experience was disappointing. We'd love to have the opportunity to regain your confidence. Our Director of Rooms, Parker Sams, will be calling you shortly to apologize personally and... More 

new york
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
Reviewed 1 week ago

Just back from a weekend stay for the JFK Assassination Researcher's Conference that was held at the Adolphus...was greeted upon check in by the charming, delightful and ultra professional Dominique who made the process a breeze... she is a real asset to this property..The room had 2 king beds, was super clean and recently updated...beds comfy and plenty of pillows..bathroom... More 

Helpful?
1 Thank royalpiper
Fawn H, Guest Relations at The Adolphus, responded to this review

Thank you for staying with us and for the review. It was a pleasure to host your group! We'll be passing along your kind words to Dominique; she certainly is an asset whom we appreciate greatly. So happy you enjoyed your room and the storied uniqueness of the hotel. Hope we'll see you again next time you're in Dallas! More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago via mobile

We had a awesome time at the Adolphus ! We came down for a girls trip and everyone was so helpful . The front desk and the bellmen great ! The rooms are large and spacious, the beds were so comfortable . We will be back again !

Helpful?
Thank Patsy p
Fawn H, Guest Relations at The Adolphus, responded to this review

Thank you, Patsy, for staying with us and for taking a moment to leave a positive review of our hotel. We're so happy your girls' trip was a success and that you all enjoyed your rooms and service. Hope to see you for another girls' trip again! More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Breakfast Available
Official Description (provided by the hotel)
Recognized for more than a century as the iconic address for Dallas hospitality, The Adolphus inspires each guest's journey by offering vibrant and storied surroundings and locally celebrated amenities, all crafted and delivered with intuitive, memorable service. Today, the original address for timeless Dallas refinement re-emerges as a smart, urban destination for a new century of hospitality, promising every guest a warm and extraordinary experience. The 407 spacious guest rooms and suites all have king-size beds. Among the new amenities: a brand new rooftop pool and executive fitness center. Travel + Leisure readers voted The Adolphus one of the top 10 large city hotels in the Continental U.S. and Canada. Valet parking only: daily rate $22.00, overnight rate $30.00. Main Street entertainment and nightlife are just outside its historic doors! ... more   less 

Additional Information about The Adolphus

Address: 1321 Commerce Street, Dallas, TX 75202 (Formerly Adolphus Hotel)
Region: United States > Texas > Dallas
Price Range: $248 - $509 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Adolphus 4*
Number of rooms: 407
Reservation Options:
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Hotel Style:
#7 Spa Hotel in Dallas
#12 Luxury Hotel in Dallas
#19 Business Hotel in Dallas
#20 Family Hotel in Dallas
#21 Romantic Hotel in Dallas
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Questions & Answers

Here's what travellers have asked, with answers from The Adolphus staff and other travellers.
34 questions
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Questions? Get answers from The Adolphus staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid 404 if you want a good view.”
 of 5 bubbles annmarz, 20 Nov 2016 | Read review
“We got a family room with two king sized beds as we used the room as a work station too. No noise from traffic.”
 of 5 bubbles 240shelleyk, 15 Nov 2016 | Read review
“construction going on currently stay on lower floor”
  • King size bed
  • Large mirror and plenty of counter space
 of 5 bubbles MWEPMGT, 12 Nov 2016 | Read review
“Ask for a quiet room.”
 of 5 bubbles GGirl1965, 6 Nov 2016 | Read review
“Get a parking pass when you book.”
 of 5 bubbles JustinGaryCase, 2 Nov 2016 | Read review
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