We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Sheraton Dallas Hotel

Show Prices
#42 of 197 Hotels in Dallas
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 3 more sites!
Professional photos
Sheraton Dallas Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,509 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Sheraton Dallas Hotel
See the most recent reviews
Showing 2,438: English reviews
Tulsa
Reviewed 8 December 2014

we stayed this past Saturday in an executive suite on the 18th floor. from the minute you arrive you feel complete luxury. The only thing I did not like is the parking charge. 21 for self park or 29 for valet. why do you charge?? the room was super clean and huge. the beds I wish I knew what the...

 Report
Helpful?
2Thank jsalgts
Sheraton D, Public Relations Manager at Sheraton Dallas Hotel, responded to this review

Hello jsalgts, Thank you for sharing your review with us. We are thrilled to know you loved your sleep experience so much. You can actually purchase our Sheraton Suite Sleeper beds online at the Sheraton Store. We look forward to welcoming you back to the hotel the next time you journey to Dallas for another great and enjoyable experience. Sincerely,...

Reviewed 6 December 2014

Tony, one of the bartenders at the draft bar was absolutely phenomenal. While in town on company business Tony made us feel welcome and got to know us, he knew our drink orders and when he saw us walk in he had our drinks ready waiting on us. Tony you really made our experience exceptional. Thank you!

 Report
Helpful?
Thank Eps1286
Sheraton D, Public Relations Manager at Sheraton Dallas Hotel, responded to this review

Hello Eps1286, Thank you for taking the time to sharing your review with us. Our service is something we pride ourselves on and we will make sure that Tony receives the credit he deserves for his outstanding service. We invite you to return to the hotel the next time you journey to Dallas. Sincerely, Ted LePak Brand Reputation Manager Sheraton...

United States
Reviewed 3 December 2014

The Sheraton Hotel hosted a Renewable Energy conference and located in several nice ball rooms and also had a super nice staff to serve lunch! The food was great and the staff was helpful and friendly. We also were able to go to the 38th floor for a reception and it showed a remarkable view of the city! I loved...

 Report
Helpful?
Thank Ared21
Sheraton D, Public Relations Manager at Sheraton Dallas Hotel, responded to this review

Hello Ared21, Thank you for sharing your review with us. We are pleased to know that you enjoyed your experience at the conference. We invite you to return to the Sheraton Dallas the next time you journey to the area for another classy and professional experience. Sincerely, Ted LePak Brand Reputation Manager Sheraton Dallas Hotel ted.lepak@sheraton.com

Chicago, Illinois
Reviewed 29 November 2014

This was my first stay and visit to Dallas, I stayed at one of their Executive Suites and the rooms was spacious and very clean. Their gym was great too and clean. The hotel is located centrally in downtown Dallas and the DART is right behind the hotel. Easy to get around and almost walking distance to everything. The hotel...

 Report
Helpful?
2Thank markeetots
Sheraton D, Public Relations Manager at Sheraton Dallas Hotel, responded to this review

Hello markeetots, We are pleased to know that you enjoyed your stay in our Executive Suite. Thank you for sharing your dining experience and tips, we’re glad you found our restaurants to be efficient and delicious. We invite you to return to the Sheraton Dallas the next time you journey back down to Dallas. Sincerely, Ted LePak Brand Reputation Manager...

Reviewed 27 November 2014 via mobile

I totally would recommend the Sheraton sgain! Down side was water pressure and I thought the room service prices were w but steep for what you got. Upside- Awesome beds and pillows and you could walk to almost anywhere! Loved the heated pool. Staff was helpful and courteus! Coffee shop was delicious and covenient. would choose Sheraton again! Very nice

 Report
Helpful?
Thank mdurand6992
Sheraton D, Public Relations Manager at Sheraton Dallas Hotel, responded to this review

Hello mdurand6992, We appreciate you sharing your experience with us. We are pleased to know that you enjoyed our Sheraton Suite Sleeper bed, our location and pool, as well as our Peets Coffee and Tea. We invite you to stay with us again the next time you journey to Dallas. Sincerely, Ted LePak Brand Reputation Manager Sheraton Dallas Hotel ted.lepak@sheraton.com

Dallas, Texas
Reviewed 27 November 2014 via mobile

I only stayed one night for the Dallas Margarita Ball. I was in an executive suite in the North tower. The room was spacious and very clean. Since it was such a busy night due to the event there was a long wait at check in. Luckily, I found a second check in area on the second floor that was...

 Report
Helpful?
Thank angierenee99
Sheraton D, Public Relations Manager at Sheraton Dallas Hotel, responded to this review

Hello angierenee99, Thank you for taking the time to share your review. We are pleased to know that you enjoyed your stay with us for the Dallas Margarita Ball. We invite you to return for another great Margarita Ball event next year. Sincerely, Ted LePak Brand Reputation Manager Sheraton Dallas Hotel ted.lepak@sheraton.com

Stephenville, Texas
Reviewed 26 November 2014

This was my second stay at the Sheraton and I was there for three nights. I had forgotten just how big this hotel is. It is certainly one of the largest in Texas if not the largest. There are always a number of conferences, large and small going on here. I stayed again in the north tower on a high...

 Report
Helpful?
Thank notyours
Sheraton D, Public Relations Manager at Sheraton Dallas Hotel, responded to this review

Thank you for sharing your review. The Sheraton Dallas is in fact, the largest hotel in Texas and the second largest Sheraton in the world. We put the sealed plastic cups in the rooms so that guests can be assured their cups are clean and so that no one needs to worry about broken glasses. We do still offer glasses...

Texas
Reviewed 25 November 2014

Let's start with what's good about this hotel: The location can't be beat. Walking distance to just about everything-- Dealey Plaza, 6th Floor Museum, West End, Klyde Warren Park, Deep Elum, and Dart stops right outside! It's clean, seems safe, and the food is okay. The employees were friendly, but didn't seem to go out of their way. What I...

 Report
Helpful?
1Thank IBenOliver
Sheraton D, Public Relations Manager at Sheraton Dallas Hotel, responded to this review

Hello IBenOliver, We appreciate you sharing your review with us. Our pet policy states that we welcome dogs and cats weighing less than 50 pounds. We apologize that one of our guests were rude to you in regards to your dog. We are very pet friendly and we welcome all pets within the policy limitations. We invite you (and your...

Killeen, Texas
Reviewed 25 November 2014

I went to this hotel for a charity event (Margarita Ball). Because there would be drinking involved I decided to purchase a room for (170) dollars a night. It is pricey but I was thinking that it is a Sheraton, it must be worth it. This hotel is way over priced. For the amount I paid there was: no free...

 Report
Helpful?
4Thank D_Hill_24
Sheraton D, Public Relations Manager at Sheraton Dallas Hotel, responded to this review

Hello D_Hill_24, We do offer complimentary WiFi to our SPG members, and we offer complimentary WiFi on the first two floors of the hotel and at the Link@Sheraton in the lobby. We do have refrigerators available at $20 for the duration of your stay, however these refrigerators are limited and are on a first-come, first-serve basis. We apologize for the...

Dallas, Texas
Reviewed 24 November 2014

Let me just tell you that at one of the most busy times of a school counselor's life I was allowed to attend the Texas Counselor's Association Meeting held here. My co-worker and I were so excited because we knew this was going to be a chance for us to learn more from others...but we felt so blessed and like...

 Report
Helpful?
Thank lisa g
Sheraton D, Public Relations Manager at Sheraton Dallas Hotel, responded to this review

Hello Lisa G, We’re very happy to know that you and your co-worker felt like royalty during your stay with us. We are pleased to know that our team was very accommodating to your needs and that you were able to enjoy some relaxing time away from home. We invite you to return for another wonderful experience in the future....

496 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (470)
Viewed
Hotel & Grounds (45)
Viewed
Pool/Beach Area (14)
Viewed
View from Room (38)
Viewed
Business Centre/Function Rooms (10)
Viewed
Dining (20)
Viewed
Room/Suite (123)
Viewed
Bathroom (50)
Viewed
Other (170)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (26)
Viewed
Room/Suite (7)
Viewed
Hotel & Grounds (4)
Viewed
Dining (2)
Viewed
Pool/Beach Area (1)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (11)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Dallas hotels
Downtown Dallas
Dallas Marriott City Center
The Fairmont Dallas
#17 of 197 in Dallas
1,788 reviews
Downtown Dallas
Hotel Indigo Dallas Downtown
Show Prices
Show Prices
Show Prices
Downtown Dallas
Hilton Garden Inn Downtown Dallas
Downtown Dallas
The Westin Dallas Downtown
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Sheraton Downtown Dallas Hotel offers warm hospitality, an accommodating environment, and vibrant location in the heart of the Arts and Financial district and just blocks from the Convention Center. ... more   less 

Additional Information about Sheraton Dallas Hotel

Address: 400 North Olive Street, Dallas, TX 75201
Region: United States > Texas > Dallas > Downtown Dallas
Price Range: $216 - $376 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Dallas Hotel 4*
Number of rooms: 1840
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Starwood, Travelocity, Priceline and Jetsetter so you can book your Sheraton Dallas Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Dallas Resort
Adam's Mark Dallas
Dallas Sheraton
Adamsmark Hotel
Adam Mark Dallas
Dallas Adam Mark Hotel
Hotel Style:
#24 Luxury Hotel in Dallas
#33 Business Hotel in Dallas
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sheraton Dallas Hotel staff and other travellers.
22 questions
Ask a question

See all questions (22)

Questions? Get answers from Sheraton Dallas Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The older rooms are in the South Tower, choose another.”
 of 5 bubbles dezarn777, 21 Jan 2017 | Read review
“The hotel has 38 floors - ask for the highest available floor with downtown views!”
 of 5 bubbles 348kinaj, 19 Jan 2017 | Read review
“Go high to improve the view”
 of 5 bubbles 554grahamc, 18 Jan 2017 | Read review
“Ask for a room on a high floor for a better view of the city. The corner junior suites are very nice.”
 of 5 bubbles marycathyjoneslmp, 16 Jan 2017 | Read review
“All higher rooms have a better view”
 of 5 bubbles 875joea, 20 Dec 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay